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James W's Bio:
I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Knoxville, TN
Thank you for the 5 star review. Precision Door appreciates your business and feedback on James. It is our pleasure to serve you. Have a blessed Christmas and New Year!
Knoxville, TN
James did a great job. He replaced both broken springs and cables. He made adjustments and repairs to a 15 year neglected door in professional and timely manner.. Great job! Very satisfied!
- Donny Gibson
Jefferson City, TN
The mechanic was very knowledgeable and explained all the options for resolving the problem, He worked quickly and the door is operating great.
- Linda Young
Knoxville, TN
Precision came out on quick notice to repair a garage door. I would definitely call them again for a repair needed. The repairman was courteous and fast with the repair explaining all I needed to know.
- Charles Graves
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs and LIVE customer service 24/7.
Knoxville, TN
Bought door from them originally. Have had Precision repair door in past when my bike rack tore it up. Today service tech came within a few hours, within promised window, called to say he was on the way. Diagnosed paint over spray on sensor. cleaned it . Done and done. No service charge. Professional all the way around.
- Allen Monsarrat
Lenoir City, TN
First off, i am a maintenance worker by trade. Knowing that my door problem had gone above my head and the parts I priced would be very expensive I decided to call a repair company. Precision was one of the first to pop up on the search. Great reviews, informative website flexable hours. I called and made a appointment for 5:30. I got a email with a picture of my repairman and confirmation of my appointment. James showed up and was very polite. We talked a little and he inspected my door. He found worn out rollers, frozen bearings and undersized springs. He quoted me a price and stated he woul be there until it was fixed properly. He completed the work in under a hour and the door was better then new. I was a little shocked at the price but after seeing the parts that were replaced the careful expert installation done and the performance after the fact it was well worth the cost. I feel like I have gotten a precision repair and a great warranty. I am confident that my garage door will be the least of my worries. If the rest of the crew is half as good as James then this is a great company to do business with.
- Richard Tate
Oak Ridge, TN
5 Stars to James who made the right choice to tell me not put any more money into a 30 year old door and its working parts. A brand new door is on it's way.
- James Thursby
Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells. Hope you're enjoying your new garage door.
Karns, TN
James is the best! He's polite, professional, conscientious, friendly AND punctual. We can't say enough good things about him and your company.
- Curt Dewhitt
Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells and our company. It is our pleasure to serve you.
Alcoa, TN
James is extremely knowledgeable about garage doors and wants you to understand his work. I recommend James highly. Clint Abbott
- Clint Abbott
Sevierville, TN
Precision Garage Door earned a 5 star rating for the service we received. James Wells was the service man. He arrived when he said he would and fixed our garage door to my satisfaction. I would recommend this company.
- Terry Burns
Knoxville, TN
Service provider was quite prompt and courteous. Told us everything we needed before starting work and recommended some additional items we needed to bring the door up to current specs. Well worth the money we spent
- Carlene/michael Lecompte
Oak Ridge, TN
Your technician, James Wells, was very professional and helpful, courteous and knowledgeable. He helped my mother in deciding to replace her old garage door opener and explained everything to her very professionally. She was very pleased with his service and how quickly he did the work. She was also surprised that he had all the necessary equipment available on his truck already. She had already checked with another company, who serviced her garage door opener, about getting a replacement and they told her she had to go to the store to buy the garage door opener and then schedule an appointment to install it. With one phone call, the replacement was taken care of. Everything was cleaned up and the old garage door opener removed when James was finished. Thank you for a very good job done!
- Deanne Oster
Maryville, TN
My installer was James, very professional, did an excellent job. would highly recommend.
- Sally Lambert
Strawberry Plains, TN
This company has the most polite,educated and well tweeked personel in their job of any company I have ever seen. I met the cleanest,nicest,gentleman, his name was James and he deserves 10 stars for being the best of the best.at knowing his job,politness,courteous,listens,and explains well,in detail every aspect of the job. If their work was only 1/2 as good as their personnel is polite and knowable about their job ,PRECISION GARAGE DOOR WOULD BE A 10+ OUT OF A POSSIBLE 5 STAR RATING ????
- Thomas Alexander
WOW! Thank you for the outstanding 5 star review. Precision Door really appreciates your business and feedback on our hard working team. It is our pleasure to serve you.
Knoxville, TN
James performed a total overhaul on my old garage doors, so I purchased several of the options.
- Jan Evridge
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
Excellent and timely service! We will call again.
- Ann Callahan
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
Crew were pros. Very nice gentlemen. Love the product and workmanship.
- Wayne Chappelle
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
We were able to same day service. In fact the technician was at our house within two hours of scheduling the call. The work was done quickly and professionally
- James Owens
Knoxville, TN
James was prompt and professional. After replacing the broken spring, rollers, bearings, and cables our door is better that it was new! Called Saturday morning and got an appointment for Saturday evening. Simplest home repair experience ever!
- Matt Davis
Chestnut Hill, TN
I had another company install a garage door track approx. 4 years ago and that was when the problems started. After finding out that the company was no longer in business, I had to repair the door 3 times myself when the lift cables started coming loose - the locking bolts were not tightened properly. Then the torsion spring sprung loose, while I was working on the cables again. The roller rod sprung around and shifted, almost hitting my hands while I held the cable drum. I decided to quit while I was ahead, I called Precision and they came out on a weekend and did a full track overhaul, problem solved. I would recommend them to any one needing work done to their garage door.
- Raymond Brostean
Sevierville, TN
Jon did an excellent job, very quick and courteous!
- Tracey Smith
Knoxville, TN
James did an outstanding job with full explanations before beginning. Timely, efficient, quality work.
- Satisfied customer
Knoxville, TN
Came out within hours. James was fast, through and honest. Good warranty included.
- Jeff Miller
Thank you for the 5 star review! Precision Door appreciates your business and feedback on James Wells, your technician, and our warranty. It is our pleasure to serve you.
Knoxville, TN
Punctual and professional! Five stars for you guys. I would recommend you to anyone I know! Thanks for your prompt service.
- Libby Haun
Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.
Knoxville, TN
James did a great job and was fast and efficient. Would recommend this company to others.
- Nicole Workman
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.
Knoxville, TN
James was great. Assessed the situation and my garage door is working better than ever. Replaced springs, rollers, seal and repaired dent.
- Melissa Bosi
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Knoxville, TN
Once again, the most professional service you could ask for. On time and fast! Great company, recommend highly!
- Jack Venable
Thank you for the 5 star review. Precision Door appreciates you as a loyal customer and recommendation to others. It is always our pleasure to serve you.
Product:
Technician: James W
Knoxville, TN
Very professional
- Fred Owens
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Kodak, TN
James arrived within the specified time period promised. He was courteous and knowledgeable. He described in detail what needed to be done. He fully explained the options. He recommended only what he thought was necessary thereby saving me some money I thought I would have to spend. I chose the best steel door at a price I would be foolish to decline. He explained it would take several weeks to manufacture. A crew of two would perform the installation. While waiting for delivery the company would contact me periodically with progress updates on the order. This is exemplary customer service. I would not hesitate but strongly encourage anyone to retain the services of this company.
- Robert Nowinski
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
Powell, TN
The office staff and representative, James were quick to respond to my need. James was knowledgeable and made recommendations for a new door and opener to replace the damaged one. Installers are to be out in a couple of days with the new door!
- Paula Davis
Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.
(865) 643-8587
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(865) 268-4051(865) 275-5643
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(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I am absoluutely satisfied and look forward to your guys coming to do the work.
- Henry Usey