Garage Door Repair in Knoxville - Page 3

Fred Owens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional

Terry Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door was prompt, had all parts needed, and completed the job quickly. Definitely will recommend to friends.

Stewart Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door repair was done with good results after replacing several door items like rollers & bearings but to charge $ 500.00 was way over the top. Probably will not use your service again because of cost.

JT Grevin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time. Quickly assessed problem with garage door opener. Had to order parts, but returned the next business day to repair door. Repairman was very professional.

Staci Shore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service professional service techs and they stand behind there work with a guarantee

Ann Shiner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick went way beyond the call of duty to upgrade our garage doors and openers. He worked way past normal working hours to make the door systems better than new. Thanks Patrick

Ron Boneau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very happy with the quality of the installation, the installer and the quality operation of the equipment. However, after seeing the invoice via email I have questions on the cost. I was told if I had the work done that the service call would not be charged. Looking at the receipt there is a charge of $75.00 for the service call but a credit of $65.00 for a waved service fee. Were is the $10.00 difference and whats the difference between a service call and a service fee ? The owner shown be show a written copy of the estimate before the work is done in lieu of after and via email. Again the installer was very professional with a quality installation and equipment. I am very happy with the job except for the difinition in the service call and service fee , the $10.00 difference and the presentation of a written estimate prior to the work being done. Everything replaced except the door panels. Thank you Ron Boneau 423 / 566 - 8684

Bill & kat Eldridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle, the original installer did a great job & was very interested in a "satisfied customer." At the time of the install Kyle was training another individual so Kyle worked on one door & the "trainee" worked on the other.....after a few days it became obvious that the opener Kyle had install was flawless, however, we called & asked the he come back & make the other door the same as there were several issues that had been overlooked by the trainee which Kyle corrected ...always very friendly & professional & courteous despite him having to return. Today, Tommy came out to, once again, address an issue that the "trainee" had overlooked..(the bolt that held the support arm to the drive shaft was missing...in truth I could have fixed the problem, but thought since there had been other issues with this particular door it might be prudent to allow a tech to address). Tommy was also courteous. polite, (despite this heat wave) & appreciative for our business.

Stephen Wilde 865-947-9453

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joe was the sales tech and willingly helped me put plywood up to keep stray animals out while waiting on special order door to arrive. The installation tech did a great job of installing new door but when they ran into difficulties getting the opener that had worked to operate they started getting ready to quit. The Quality tech checked the system and had them correct their installation shortcomings. If Patrick had not shown up my review would have been very negative. The install tech did a great job but were very quick to be ready to leave the job half finished and made no offer to put plywood sheets back that Joe used to secure my premises. I'm a disabled vet and could have used some help. Liked all your techs but Joe and Patrick made the experience a success. The lady that assisted me on the phone, Emily I think, was very professional and helpful, courteous and did all she could to help insure product was what I wanted. Wish it could have been a five star experience but fell a little short. Hope your product proves to be what you and I would want it to be.

Wayne Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service person did a great job and was very helpful and friendly.

Edna Lamotte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The quote was given the day I inquired about a purchase. I had a little difficulty getting the installation paid for & scheduled. However, they made up for it by actually installing the door the day it was delivered to them. The technicians did an excellent job installing it all and also were very thorough in explaining how everything worked!

Tim Homant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech was very informative and quickly took care of the repair. I felt a bit of a hard sell approach to take the most expensive route but came to an agreement and the door works better than ever.

Greg Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am highly impressed with the response and that at 730 at night I was able to talk to a "live" customer service person.

Nancy and Doug Mele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We recently bought a home and were not satisfied with the working of the garage door opener. Precision upgraded our garage door opener system in our prior home and we were delighted with the smooth, almost noiseless operation. Therefore, we called on Precision again shortly after we closed on our new home. The technician took care of our problem. After one week we noticed a squeaking sound each time the door was closed. We notified Precision. The technician returned without delay and fixed the problem with no charge. We remain loyal Precision customers.

Charlotte McMahan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm terrible with names, but the two technicians arrived in a timely manner, were neat, went straight to work and made sure everything was left as good as they found it. Thank you.

Sam Liford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up on time, gave me information on multiple choices in ways to deal with my garage door problems. Very positive experience with no pressure sales.

Stephen Hunt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Although I was not particularly happy with the cost of my repair, as opposed to purchasing a whole new garage door opener, I was delighted with the efficiency and completeness of repair performed by Service Technician Thomas. He knew his job and did it very well.

Wendy Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Efficient friendly service Precision installed our door about 5 years ago. This week we were replacing the battery under warranty. I would definitely refer you to others. Thanks.

Harold Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw your add on the internet as far as rating your work I was very well satisfied. Also I would like a invoice.TNX

Leanne Thornburgh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and informative technician.

Elizabeth Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just moved to this house, & the garage door decided to not come down. Most of my belongings were still in the garage, now open for anyone to see & carry off. Precision's technician/fixer/installer Thomas was excellent. After examining the door on this older home, he explained IN GREAT DETAIL how it would be cheaper for me to just buy a new door. He showed me the figures to back himself up. I have ordered a door. I'll give another review after the door is installed.

Doris Narro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I saw your ad in the Yellowbook, recalled that I may have used your company before and appreciated the $10 off for referring to the ad (I don't believe I received this discount? It doesn't appear on invoice #01022725.) A minor service request led to a much bigger repair; however, Patrick really worked with me to show me my options and the doors now purr like kittens.

William Monroe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

AWESOME service!

Mark Pratt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Both technicians were polite, friendly and professional. I will use Precision for future repair work.

Mike Waltz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was prompt and professional. What more could you ask for...

Anthony Tesone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thomas was punctual and very professional. The total cost for repair was a bit more than I expected however.

helen copp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Originally tried to get previous garage door company to come out, but their technician was sick with flu. Since it was Friday morning and I could not wait until Monday, I called your company from yellow pages (seen your mail ads too in past). Thomas replaced springs, adjusted roller bar assembly misaligned from original installation, and replaced bearings and rollers with repair kit(s).

Hart Downing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was on time. The tech assessed why door did not open. He was professional and friendly. My wife and I chose to get a new opener with pad and remotes. We hope that only future follow up work will be just as good.

Jason Toth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician,(Thomas), was on time, polite, knowledgeable and efficient. I was a little bit surprised by the price tag though.

NADIEN BROWN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was most pleased with the dedication and desire to "fix the problem" Patrick showed. He went beyond the call of duty to address the problems, and was very polite.