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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 71 reviews, averaging 4.00 Stars:
Knoxville, TN
Product:
Maryville, TN
We called for an estimate to fix a mess we have with doors that were replaced improperly when we first moved into our house. We limped along as long as we could will poorly working framework until one of the doors failed. Caleb was great looking at what we have and giving us a couple options on what we can do fix our problems. Very professional!!
- Michele Brown
Powell, TN
The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.
- TINA STAGGS
Product:
Powell, TN
The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.
- TINA STAGGS
Product:
Knoxville, TN
The tech was very knowledgeable and courteous and explained my situation thoroughly. He inspected the garage door and explained what needed to be done to correct its operation. The solution to our immediate problem was to tighten the battery tabs in the openers. This made the $65 service fee seem a bit high.
- Robert Roark
Product:
Loudon, TN
Warranty work performed to replace faulty cables that they installed recently when garage door had major refurbishment. Same day service. Courteous and efficient tech. No cost. Would rate 5-stars if the cables had not been faulty in the first place.
- Richard Sawinski
Maryville, TN
The service performed was done well and in a timely manner. The response to my need was quick which I appreciated. However, I have not received a receipt for my payment or the warranty information.
- Linda Bower
Product:
Maryville, TN
The service was very good and completed in a timely manner. However, I have not received a receipt for my payment or the warranty information.
- Linda Bower
Product:
Sevierville, TN
My garage door opener broke last night and I needed it repaired. I could have tried to fix it myself, but I wanted to make sure it was done right, so I researched companies on the internet and Precision had good reviews, so I called. Mary Ann, your receptionist, was very good, polite and helpful and got me an appointment to have your tech come the same day. Patrick did a great job and the new opener is better, plus the door is now safer and has more features. Thank you.
- Melvin Davidson
Service Provided:
Product:
Technician: Patrick S
Knoxville, TN
You were recommended by neibour James Deckard. We were very satified with service.
- Harvey Boles
Oak Ridge, TN
Have you removed the $65 charge for a "House Call?" Also for the springs? According to your hangtag both of these discounts are available. Please send me a copy of your warranty. Anne Parks-Johnson
- Anne Park-johnson
Thank you for your feedback. We did remove your service fee. We came out to repair your door under warranty and did not charge you anything. Please let us know if you have any further issues.
Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I had a broken spring and worn out rollers. They replaced the springs,rollers,cables and various brackets. They arrived in the 2 hour window given and finished about an hour and a half later. Overall, I was pleased although I thought the price was a little high.
- willaim hutchison