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about Precision Garage Door
Precision Garage Door of Knoxvillehas received 94 reviews, averaging 4.00 Stars:
Knoxville, TN
Thank you for your review! We appreciate your business!
Product:
Maryville, TN
I'm terrible with names, but the two technicians arrived in a timely manner, were neat, went straight to work and made sure everything was left as good as they found it. Thank you.
- Charlotte McMahan
Thank you for your review! We appreciate your business!
Product:
Corryton, TN
Showed up on time, gave me information on multiple choices in ways to deal with my garage door problems. Very positive experience with no pressure sales.
- Sam Liford
Thank you for your feedback! We appreciate your business!
Product:
Knoxville, TN
Although I was not particularly happy with the cost of my repair, as opposed to purchasing a whole new garage door opener, I was delighted with the efficiency and completeness of repair performed by Service Technician Thomas. He knew his job and did it very well.
- Stephen Hunt
Thank you for your review! We appreciate your business!
Knoxville, TN
Efficient friendly service Precision installed our door about 5 years ago. This week we were replacing the battery under warranty. I would definitely refer you to others. Thanks.
- Wendy Howard
Knoxville, TN
I saw your add on the internet as far as rating your work I was very well satisfied. Also I would like a invoice.TNX
- Harold Allen
Product:
Knoxville, TN
Very friendly and informative technician.
- Leanne Thornburgh
Knoxville, TN
I just moved to this house, & the garage door decided to not come down. Most of my belongings were still in the garage, now open for anyone to see & carry off. Precision's technician/fixer/installer Thomas was excellent. After examining the door on this older home, he explained IN GREAT DETAIL how it would be cheaper for me to just buy a new door. He showed me the figures to back himself up. I have ordered a door. I'll give another review after the door is installed.
- Elizabeth Nelson
Knoxville, TN
I saw your ad in the Yellowbook, recalled that I may have used your company before and appreciated the $10 off for referring to the ad (I don't believe I received this discount? It doesn't appear on invoice #01022725.) A minor service request led to a much bigger repair; however, Patrick really worked with me to show me my options and the doors now purr like kittens.
- Doris Narro
We apologize for the misunderstanding. The technician gave a discount of $105.00 at the time of service. However we will be sending you a refund for an additional discount of $10.00. We appreciate your business and strive to offer outstanding customer service and satisfaction. Thank you, Management
Knoxville, TN
AWESOME service!
- William Monroe
Oak Ridge, TN
Both technicians were polite, friendly and professional. I will use Precision for future repair work.
- Mark Pratt
Knoxville, TN
The service was prompt and professional. What more could you ask for...
- Mike Waltz
Product:
Maryville, TN
Thomas was punctual and very professional. The total cost for repair was a bit more than I expected however.
- Anthony Tesone
Knoxville, TN
Originally tried to get previous garage door company to come out, but their technician was sick with flu. Since it was Friday morning and I could not wait until Monday, I called your company from yellow pages (seen your mail ads too in past). Thomas replaced springs, adjusted roller bar assembly misaligned from original installation, and replaced bearings and rollers with repair kit(s).
- helen copp
Knoxville, TN
The tech was on time. The tech assessed why door did not open. He was professional and friendly. My wife and I chose to get a new opener with pad and remotes. We hope that only future follow up work will be just as good.
- Hart Downing
Product:
Knoxville, TN
Technician,(Thomas), was on time, polite, knowledgeable and efficient. I was a little bit surprised by the price tag though.
- Jason Toth
Sevierville, TN
I was most pleased with the dedication and desire to "fix the problem" Patrick showed. He went beyond the call of duty to address the problems, and was very polite.
- NADIEN BROWN
Oak Ridge, TN
I'm pleased with your tech. I think that he did a great job on my door and I would not have a problem telling someone else about your business.
- Johnny Moore
Knoxville, TN
I used Precision Door to have some repairs on my garage door. They were prompt, professional and very knowledgable about what needed to be done. The repairs were done very quickly and I was satisfied with the work. I would recommend this company to others.
- Patsy Reid
Loudon, TN
Solid professional work.
- Kelley Atkinson
Knoxville, TN
I was very impressed with the man you sent out and the quality of work he performed. My door which needed a rebuilt kit is working great and was done in a timely manner. I think my only reservation was that your prices appear to be on the high side. If they were a bit lower that would have given you a 5 star rating.
- ROBERT SZYMANSKI
Maryville, TN
I was impressed with the Yellow Pages advertisement. All of the elements were encouraging. The coupon, senior and military discouts were attractive. The BBB insignia caused me to contact the Bureau and I found a very complete and positive report. Patrick did a very nice job of analyzing the problems and giving me several options. He represented your company well and though he is a good salesman, he was not offensively aggressive. I was also glad to see an American Brand truck in the driveway. I'm looking forward to seeing whether or not the work to be done measures up to the expectations developed by the service call.
- Jim Bowen
Maryville, TN
arrived ahead of schedule after call work was quick and efficient. instructions were clear. very pleased with service. felt the product was too expensive
- Angela Salim
Product:
Knoxville, TN
I had a broken spring and worn out rollers. They replaced the springs,rollers,cables and various brackets. They arrived in the 2 hour window given and finished about an hour and a half later. Overall, I was pleased although I thought the price was a little high.
- willaim hutchison
Maryville, TN
We called for an estimate to fix a mess we have with doors that were replaced improperly when we first moved into our house. We limped along as long as we could will poorly working framework until one of the doors failed. Caleb was great looking at what we have and giving us a couple options on what we can do fix our problems. Very professional!!
- Michele Brown
Powell, TN
The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.
- TINA STAGGS
Powell, TN
The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.
- TINA STAGGS
Knoxville, TN
The tech was very knowledgeable and courteous and explained my situation thoroughly. He inspected the garage door and explained what needed to be done to correct its operation. The solution to our immediate problem was to tighten the battery tabs in the openers. This made the $65 service fee seem a bit high.
- Robert Roark
Loudon, TN
Warranty work performed to replace faulty cables that they installed recently when garage door had major refurbishment. Same day service. Courteous and efficient tech. No cost. Would rate 5-stars if the cables had not been faulty in the first place.
- Richard Sawinski
Maryville, TN
The service performed was done well and in a timely manner. The response to my need was quick which I appreciated. However, I have not received a receipt for my payment or the warranty information.
- Linda Bower
Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
We recently bought a home and were not satisfied with the working of the garage door opener. Precision upgraded our garage door opener system in our prior home and we were delighted with the smooth, almost noiseless operation. Therefore, we called on Precision again shortly after we closed on our new home. The technician took care of our problem. After one week we noticed a squeaking sound each time the door was closed. We notified Precision. The technician returned without delay and fixed the problem with no charge. We remain loyal Precision customers.
- Nancy and Doug Mele