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Derek H
Average: 4.97 stars
Derek H's Bio:
Hey there! My name is Derek. I enjoy hiking, reading, and spending time with my wife and my family.
Rockwood, TN
Knoxville, TN
Derek H was absolutely wonderful. We were in a pretty bad situation and he was friendly, professional and sympathetic. He deserves a raise. That kind of customer service is rare these days.
- Marcia Redding
Louisville, TN
arrived on time told me total bill up front cleaned up afterwards did the three doors fast
- Ira Edidin
Chestnut Hill, TN
Derrick did a good job in explaining
- Elizabeth Scott
Knoxville, TN
I needed to replace the seal at the bottom of my garage door. Derek took care of it right away and checked some other things while he was here. I had him leave a sticker on the door if I ever needed to call them again. He was a really nice guy.
- Jennifer Brewer
Vonore, TN
Precision scheduled service call right away when we were unable to get in and out of our garage. Our service tech, Derek, was prompt, knowledgeable, friendly and very professional. Had us all fixed up within an hour. I highly recommend Precision Door!!
- Anne Asbury
Knoxville, TN
great service, showed on time. very friendly and knowledgeable. had my door working in less than an hour.
- John Berry
Lenoir City, TN
Employees were on time and very, very courteous & friendly. Goes a long way when customers are upset about their door breakdowns.
- Larry Maat
Claxton, TN
Someone at Lowe’s actually recommended precision come out to fix the door. The techs polite and prompt. In and out in about an hour so my whole day wasn’t tied up.
- William Beall
Knoxville, TN
Had a broken spring on garage door. Couldn’t raise door. Came out same day and fixed. Pleasant young man did a knowledgeable job fixing it. Would call them again if a problem comes up.
- Matt
Lenoir City, TN
Excellent experience! Called late in the afternoon to explain issues, and a technician was out the next morning to fix our garage door. Friendly and honest service.
- Drew Hutton
Chestnut Hill, TN
Great service from Precision Door Service! The technician, Derek H., arrived promptly, was very knowledgeable, courteous, and professional. He thoroughly inspected the garage doors, and fixed the problems quickly. I highly recommend Precision Door Service, and will be using them in the future for our garage door maintenance. Thanks for a job well done!
- Nancy Mcloughlin
Oak Ridge, TN
I continue to use Precision because their personnel definitely know what they are doing. Derek did an efficient and excellent install and coordination with us. It was a very good experience as it always has been. I will continue to use Precision for all my garage door needs.
- Richard Giannelli
Lenoir City, TN
Experienced intermittent issue with our garage door closing & not opening Called Precision to schedule an appt for a tech to come out. Shocked when they could schedule us for later in the evening of the same day Derek called & said he had an opening & if he could come on by & take a look Derek was knowledgeable & personable. He did an evaluation & to solve the problem long term needed to replace the lift unit Derek was efficient with the installation programmed our car remotes Derek is an asset to Precision & great people person
- Steve Hatchett
Knoxville, TN
Derek came at the time promised and called before he arrived. He promptly surveyed the problem, gave me the estimate, and got right to work. He was very polite and when the job was finished, showed me exactly what he had done. I could not have been more satisfied with the entire process and would certainly recommend this company to others!
- Cheryl Lewis
Knoxville, TN
Derrick done an outstanding job.
- Ray Wilson
Maryville, TN
Stupid accident on my part damaged my garage door, leaving it inoperative and frozen in position. Precision Door Service responded very promptly. The technician was extremely courteous and knew how to rebuild the door (finished within an hour or two). The door works just fine, now. I highly recommend this company.
- Raymond Finney
Lenoir City, TN
Promp and professional service. Fixed our garage door and wiring quickly and completely. The only garage door company we will use.
- Tom Morehead
Louisville, TN
Company had done a service call a year or so ago and did a super job.I did not hesitate to call again when an old system failed on my door opener. they came,checked old system, replaced Drive and power end, all in less time than needed to watch an inning of a good baseball game... They are great...One more thing the price had not gone up a cent from their last visit...thanks jim
- James Mcghee
Louisville, TN
Called for a new garage door opener. Our sensor went out but the unit was working. Technician put in a new Genie quiet open per my request. Told my wife that both sensors should be green, but one was red & could not figure out why. Opener has yet to work properly. Called last week for advice, was told I would not be charged for service call since it was only 5 days. Yesterday the door would not open or close. Have appointment for today. Not an easy process!
- Mike Such
Knoxville, TN
DERRICK WAS EVERYTHING ONE WOULD WANT FROM A SERVICE PERSON..PROFFESIONAL ANSWERED ALL QUESTIONS VERY KNOWLEDGEABLE...WOULD HIGHLY RECOMMEND
- Debbie Hale
Knoxville, TN
Great experience! Very quick response especially on a Thursday evening. Tech, Derek arrived just when he said he would, and the work was performed promptly and efficiently.
- Rose
Knoxville, TN
My garage door broke on a Saturday night . I was not able to repair it by myself so I ended up crossing my fingers and called a company to see if they could help me the following Monday about 10:30 am . I had decided to try Precision Garage Door Service of Knoxville because of the reviews and a recommendation from a friend . Am I glad I did ! From the phone call until the job was finished , it was a wonderful experience . The lady told me what would take place , and that's what happened . The young man that came out was very , very good at his job . I enjoyed watching someone work when they know what their doing . Needless to say who I will call next time I need my garage doors repaired or who I will recommend to anyone else . Again , a special THANK YOU to Derek Haynie for doing a good job and everyone else that helped me .
- Gary Bridges
Oak Ridge, TN
Service was fast and professional. Honest attempt was made to repair to no avail. There was no charge for the visit.
- Michael Bradshaw
Midtown, TN
I would give it a 10 star if I could ! I called and they showed up within an hour , diagnosed within 5 minutes and then had a couple of different solutions to choose from and had the work finished in about an hour ! Derek Haynie was our technician and he was very professional, friendly and did an excellent job fixing our garage door ! Thank you guys for the excellent service !
- Brandon Alcorn
Chestnut Hill, TN
Previous experience and our technician was everything we expected. Courteous, knowledgeable and quick. Thank you so much.
- Mark Hockenberry
Maryville, TN
Once again prompt service and replacement of the door opener belt drive. Service technician knew what he was doing and did it in a timely manner. Great job all around. Tom Byrd!
- Tom Byrd
Product:
Technician: Derek H
New Market, TN
Derek was very nice and knowledgeable he told me of two different ways I could go parts for one year or parts for 5 years and we choose the 5 years because he explained the difference very clearly, again you have a great experience employee. I recommend your company to anyone. he was in and out, and cleaned up everything.
- Chris Mclain
Knoxville, TN
A little more than I had expected to pay but Derrick was great and I feel like we have a door rebuild that will last.
- Charles Brooks
Knoxville, TN
Thank Derek! Same day service is true! He was here within an hour of me calling when our Spring on our garage door broke! A little more than what we expected but glad he found the dangerous situation that was causing it so we agreed to the extra repairs because safety for us and our kid’s come first! He was in and out with all the repairs only taking a little over an hour like he said it would be!
- Melissa Koelper
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Found you all on the internet! Best thing we did. The technician Derick was a god send. He found the problem immediately fixed it quickly. Derick was a very friendly guy. Will definitely recommend you all. Thanks again for your service.
- Larry Savard