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Read what people are saying
about Precision Garage Door in:

Oak Ridge and Oliver Springs Area, TN

Precision Garage Door of Knoxville
has received 79 reviews, averaging 4.96 Stars:
Review:

Your technician, James Wells, was very professional and helpful, courteous and knowledgeable. He helped my mother in deciding to replace her old garage door opener and explained everything to her very professionally. She was very pleased with his service and how quickly he did the work. She was also surprised that he had all the necessary equipment available on his truck already. She had already checked with another company, who serviced her garage door opener, about getting a replacement and they told her she had to go to the store to buy the garage door opener and then schedule an appointment to install it. With one phone call, the replacement was taken care of. Everything was cleaned up and the old garage door opener removed when James was finished. Thank you for a very good job done!
Deanne Oster
James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I called for service and a person was scheduled for the next day at 11am. At 10:30 AM, he called stating he was available to come now if I wanted him to - I said yes. He did a thorough inspection and advised us on a few things we had no idea about regarding our garage door. Very professional and helpful. We would use this company again.
Bill & debbie Comings
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Service Provided:
Garage Door Repair
Review:

As usual, precision door met my needs promptly, courteously and correctly. Five stars!
Lisa Harrill
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates you as a loyal repeat customer. It is always our pleasure to serve you.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Nick quickly replaced the broken spring and asked if I needed help with anything else. He went out of his way to help me reprogram every remote I had for both garage doors. He even looked up the code to reprogram the keypads. Excellent customer service and an excellent technician!
Jason Benjamin
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Prompt service, Nick the technician was very polite. They installed my door. I needed service on this trip. They are good installers. I would certainly buy a door from them again if I needed one. I highly recommend Precision Door!
Lisa Harrill
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your loyal business and recommendation to others. It is always our pleasure to serve you.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Fast and excellent service. Much appreciated !!
Sharyn Maughan
Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

your technician, Patrick, called us to inform us would be at our residence at the time set up by the office, was promptly on time , looked at damaged garage door, gave options to us and after we chose the ones we wanted done, started his repair. after he completed job, let us know what we thought, we were completely satisfied, very professional workmanship. thank you so much. Peter and Janice
Peter Roussa
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Patrick.

Patrick Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I was very pleased with the service you provided. Patrick explained everything that he would be doing to fix my door. And he made sure that it operated perfectly
Dolores Lowry
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service received from Patrick. Happy to hear everything is working perfectly for you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The service received was prompt and done very professionally. Your service personal was very good at his job. I will be more than willing to recommend you company.
Thomas Wilson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on the service you received from Dustin. It is always nice to hear recommendations from our customers.

Service Provided:
Garage Door Repair
Review:

Nick was on time, very knowledgeable, and very courteous. This is the 3rd time we've used Precision and I've been pleased with the service and the prices are reasonable.
Jeff Casey
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates you as a very loyal customer. It is always our pleasure to serve you.

Nick Service Provided:
Garage Door Opener Repair
Technician:
Review:

My torsion spring broke 6 years after being replaced by Precision. They sent a repair technician the very next morning and had it working within 24 hours of the spring breaking. All I paid was the service call. What GREAT customer service. I HIGHLY recommend Precision Door Service. Jeff Phillips - Extremely Satisfied Customer
Jeff/ heather Phillips
A Response from: Sandy

WOW! Thank you for the 5 star rating. Precision Door appreciates you as a loyal repeat customer and your recommendation to others.

James Service Provided:
Garage Door Repair
Technician:
Review:

Very good prompt efficient service. Have used Precision before with good results. Would suggest informing customer about routine maintenance normally expected for garage doors and discuss frequency of lubrication.
Robert Walker
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your repeat business. Yes, we certainly do want to stress the importance of routine maintenance and frequent lubrication to protect the your investment.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Very pleased with your service. Workmanship from your techs are awesome and they are very professional. I would recommend this company!!
Kelly Norman
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

James Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Excellent experience! Very professional and courteous service performed in a timely manner. I will certainly call precision to repair any future issues.
Tom Hayden
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Joe Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very prompt and friendly service.
Richard Hall
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Very timely. In fact was earlier than scheduled. Helped understand the situation
Johnson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Technician:
Review:

James was very professional. Glad he came back to us! He installed garage door opener in a timely manner. Explained everything just great.
Ralph & melanie Collins
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our Tech, James. It is always our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Technician:
Review:

Patrick Stockston was the service tech who arrived after called and saying he was going to be on time. ( I liked that!) He quickly fixed the problem by replacing my broken door remote. My garage door is old and has probably been opened at least 29,200 in the last 20 years. He checked the door and make some future recommendations. I asked if he had time to do those repairs to which he responded he did! To my surprise, all the parts were on his well stocked truck. ( No waiting!) He worked efficiently and cleaned up when he was done. There is no way I could have selected a better company or have gotten a better service tech. I had not heard of your company before, I checked the yellow pages and read your ad. Am I pleased? YES Is Patrick Stockston a great representative for your company? ABSOLUTELY
Regina Butcher
A Response from: Sandy

Thank you for the outstanding 5 star rating! Precision Door appreciates your business and feedback on our technician, Patrick. It is our pleasure to provide same day repairs for our valued customers.

Patrick Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Patrick did a very good job with our door repair and motor replacement. He explained the process very well and let us know our options. We are pleased with the results.
EdTilley
A Response from: Sandy

Thank you for the 5 star excellent rating. Precision Door appreciates your business and feedback on our service. It is a pleasure to serve you.

Patrick Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

I would highly recommend Precision door. Tommy was excellent. He explained everything in detail. My garage door is working like new and I could not be happier with the service we received.
Shannon Harness
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business, recommendation and feedback on our technician. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Top-Notch Service. I called in the morning, was given a scheduled appointment time the same day and was advised my technician, Tommy, would call before his arrival. Wonderful experience, all of the above happened as they said it would and Tommy was an absolute delight to deal with. I would recommend PDS in a heartbeat.
Mary Gubanc
A Response from: Sandy

Thank you for the 5 star review on our service and Technician Tommy. Precision Door appreciates your business and recommendation.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Just want to say what a great job Tommy did on fixing my door. He not only was fast and professional, but was a very courteous gentleman. I enjoyed talking with Tommy as he repaired my door. He pointed out things that I needed to fix, some things that could wait but did a great job on getting us back in working order! Thanks Tommy and PDS!
Brad Jones
A Response from: Sandy

Thanks for the great review and 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

So grateful for your speedy and professional service!!!
Cande Seay
A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Nick Service Provided:
Garage Door Opener Repair
Technician:
Review:

my next door neighbors recommended you.
Al and pam Wohlpart
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business.

James Service Provided:
Install Garage Doors
Technician:
Review:

The door works smoothly and is attractive. The workmen were polite and efficient. About three weeks after installation the door started making noises when operated and moved roughly. A shiny new bolt and nut were found on the garage floor. When called, the workmen reappeared promptly and fixed the problem quickly. I am somewhat aghast that the loss of one bolt could cause such drastic mis-operation. I wonder also why that bolt was not tightened initially.
Joan Anderson
A Response from: Sandy

Joan, thank you for your review. I apologize for any inconvenience due to the bolt coming loose. Precision Door Service appreciates your honest feedback and business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Garage door springs broke on a holiday weekend. The company works 24/7! Kyle arrived within the timeframe given (3 hours after calling) was very courteous and answered all our questions about repairs. Costs were more than reasonable. I hope they paid this veteran double-time for working on Memorial Day weekend.
Jamie Wright
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Responded quickly to a broken spring. They identified other worn and failing parts, but also noted parts that were working fine and didn't need replacing. Overhaul cost more than I anticipated for just the broken spring, but the door opens more quietly and seems much more solid.
Ted Biewer
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great price. Great service. Not one problem. Will recommend and use again.
Erik Weatherford
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I have used Precision Door in the past - had a good experience. Today was no different. Joe was friendly and professional. Made recommendations that made sense and didn't try to sell me stuff I didn't really need. Will use Precision Door again.
Tom Conley
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe Service Provided:
Garage Door Repair
Technician:
Review:

I used your service when I had major problems and they were handled very well. I called again when my door recently froze shut and broke. It was not your fault, but you responded promptly and your service man could not have been more courteous and helpful.
Marilyn Noland
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
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