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Read what people are saying
about Precision Garage Door in:

Lenoir City and Tellico Villag Area, TN

Precision Garage Door of Knoxville
has received 64 reviews, averaging 4.94 Stars:
Review:

Tech Patrick called to see if he could come earlier than quoted. Always a pleasant surprise and it fit my schedule. Quickly diagnosed problems and discussed recommendations for repair. Made repairs quicker than quoted and cleaned up very well. The door operates better and quieter than it ever has. Patrick was very kind and professional and we would highly recommend him and Precision Door. Do yourself a favor and call Precision. Don't make the mistake we did 2 years ago and let an average handyman replace the springs. The wrong size spring was installed and that created several other problems in 2 years, not to mention a annoyingly noisy door.
Brenda Taylor
Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

First off, i am a maintenance worker by trade. Knowing that my door problem had gone above my head and the parts I priced would be very expensive I decided to call a repair company. Precision was one of the first to pop up on the search. Great reviews, informative website flexable hours. I called and made a appointment for 5:30. I got a email with a picture of my repairman and confirmation of my appointment. James showed up and was very polite. We talked a little and he inspected my door. He found worn out rollers, frozen bearings and undersized springs. He quoted me a price and stated he woul be there until it was fixed properly. He completed the work in under a hour and the door was better then new. I was a little shocked at the price but after seeing the parts that were replaced the careful expert installation done and the performance after the fact it was well worth the cost. I feel like I have gotten a precision repair and a great warranty. I am confident that my garage door will be the least of my worries. If the rest of the crew is half as good as James then this is a great company to do business with.
Richard Tate
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Nick called ahead. Was on time in scheduled service window. Troubleshooted the problem and fixed in minutes. Have used Precision before this service call. Will use again.
Jay Nason
Service Provided:
Garage Door Opener Repair
Review:

Service was fast and professional, technician was was good new his job price was fair.
Bernard Fox
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5-stars. Replaced springs, pullys, cables, rollers and realigned the door. I contacted Precision at 8 am and they had Josh there within two hours. Josh explained what was needed to have garage door perform like it should. After the work was completed, the garage door is operating smoother and quieter than ever before. Thanks Josh, your company can be proud to have you as an employee.
Dale Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to provide immediate/same day repair service.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Josh was tech:called 30 min prior to appointment, on time,courteous with detailed explanation as to problem( computer chip in Marantec M50),reset Door module & oiled Door hinges.Give 10 star rating if available.
Ed Parkey
A Response from: Sandy

Thank you for the "10 star" review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Opener Repair
Technician:
Review:

Technician arrived at scheduled time. He quickly summarized what needed to be done and completed the job promptly. Very professional and knowledgeable. I am please with the work and would have no problem recommending your company to others.
Larry Jones
Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Awesome job, quick, and to the job ahead of time!!
Kelly Barnett
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Technician:
Review:

James was on time(a little early) which is good. He let me know everything he was doing and was through in 45 minutes. The price was VERY reasonable. Will be my choice of companies to call if I ever need this service again.
Wanda Queener
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It will be our pleasure to serve you if you need us in the future. Thanks!

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Technician was friendly, professional and punctual. Also very knowledgeable and efficient. He worked with my schedule perfectly.
Mark Sundie
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

Service provider was here on time and did a very good job. Garage door sounds better than ever. Did not take him long to make the appropriate repairs. Would recommend to other people.
Michael Wilson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Garage door spring broke on a Saturday. Called Precision because they have 24/7 answering. Talked with Rachel who took some info and set an appointment for Monday with James. He was able to come early which was very convenient. Very satisfied with service and cost. I really liked reading the reviews on James and the company before the service call.
Lynn Vittatoe
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. I'm pleased to hear the reviews for James and Precision Door were beneficial in making your garage door service decision.

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The rep from Precision is thoroughly professional and well informed. We made an appt for the job to be completed the next day. Very pleased.
Faye Turner
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Thomas Service Provided:
Garage Door Repair
Technician:
Review:

Your company was highly recommended by our friend Mariela Acero, and we're glad we took her suggestion, because Tommy did an excellent job in overhauling "the whole nine yards", and, after finishing his job, Tommy explained, very thoroughly, to us how everything works. Tommy is quite an asset for your company, and we're glad we called on you! Thanks a lot, and best wishes with LOVE, PEACE, & JOY, Inesita & Silvio Robledo - Lenoir City.
Silvio Robledo
A Response from: Sandy

Thank you for the outstanding 5 star rating! Precision Door appreciates your business and feedback on our Tech, Tommy. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

I found them off Angies List, and as soon as I called they were very friendly, knowledgeable and if you had the correct information they were able to give you an estimate on the phone. They even offered to send someone out that same evening. Very professional and I would defiantly use them again and recommend them to anyone that needs work done on their garage door!
Tammy Eppert
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. It is always a pleasure to serve our Angie's List customers and strive for same day service.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision Doors did exactly what they said they would do. Tommie called ahead of time, was on time and provided exactly what we needed in a very professional and courteous manner. He explained everything and answered all of our questions so we could make a good decision and get our garage door taken care of. He did an exceptional job for us! We would encourage anyone reading this to call Precision if you need work done on your garage doors!
Larry Hogrefe
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation. Great feedback!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Just installed today. So far very pleased with unit. Technician very good and efficient on installation. Price reasonable but final invoice did not apply $10 discount as advertised on Yellow Page advertisement. Gene
Gene Mowery
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. I apologize for any misunderstanding on the advertisement. The coupon is for $10 off your service call, which we completely waived for you, plus applied a 5% senior discount. However, I will send you a refund of $10 via mail. It is a pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Tommy was wonderful! Explained condition to my understanding, polite, knowledgeable and efficient. Included me in condition and each step. Would recommend to friends and family. Also very timely! Thank you...
Lisa Hawkins
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Patrick was prompt, quick, knowledgable and friendly. Above all, he was honest. You have a great thing going for you, so don't change a thing. You definitely have a customer for life.
Jim Bryant
A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your business and great feedback. We look forward to serving you in the future.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Everything the web page said. Completely satisfied. The repair was completed within three hours of my phone request for service.
Doug Mason
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. Excited we could service you in just 3 hours of your request.

Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Same day service. Great communication and experience. Would recommend to anyone.
Allan Carter
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I had a problem with my garage door opener. I called Precision and they replaced the opener. It works like a dream. almost no noise at all.
Agnes Lee
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Opener Install
Technician:
Review:

Tommy Gatlin, the technician who repaired our garage door opener system, was friendly, knowledgeable, and did a great job. We appreciate the prompt and professional service.
Steve Bandy
A Response from: Sandy

Steve, thank you for the 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Patrick did a great job of repairing my garage door.
Malone
A Response from: Sandy

Malone, thank you for the 5 star rating. Precision Door Service appreciates your feedback and business.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Five Stars. Patrick believes in quality workmanship. He takes pride in his work and has a lot of experience. He has a positive attitude. He makes sure you understand your options.
William Lawler
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I was happy until as soon as Kyle left the garage door started doing the same thing he came out for. I called him and he is going to try to work on it again.
Sandy Bates
A Response from: Emily Whalen

Thank you for your review! We are sorry that you were not completely satisfied. I have researched your file with us and am glad to see that your garage door was fixed and working smoothly only 2 days after your first service call! Please let us know if you have any other concerns. We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Great service, Patrick was professional and very efficient. Would not hesitate to use them again.
Barry Miller
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Loved that James arrived on time and did excellent quality work. I would highly recommend this company!
Peg Kennedy
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James Service Provided:
Garage Door Repair
Technician:
Review:

Fantastic service. Great technician. Highly recommended!!
Thomas Kerr
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

5 stars all the way. After calling to get my approval, the technician arrived much sooner than promised. Explained my options. I chose the rebuild kit. Satisfied with the price and now my door operates and sounds like a new door. Thank you!
Daniel Smith
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
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