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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 1232 reviews, averaging 5.00 Stars:
Review:

Service provider was quite prompt and courteous. Told us everything we needed before starting work and recommended some additional items we needed to bring the door up to current specs. Well worth the money we spent
Carlene Lecompte
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Our experience from beginning to end was nothing less than amazing! The website was exceptional. Scheduling a cinch; the assessment and proposal for installing our two garage doors was straight forward and reasonable...And lastly, our doors are beautiful! I would highly recommend, Precision Garage Door to anyone who demands quality, beauty, with exceptional customer service!
Tessa & jack Hartgrove
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great service and super fast!
Ryan
Service Provided:
Garage Door Repair
Review:

Your technician, James Wells, was very professional and helpful, courteous and knowledgeable. He helped my mother in deciding to replace her old garage door opener and explained everything to her very professionally. She was very pleased with his service and how quickly he did the work. She was also surprised that he had all the necessary equipment available on his truck already. She had already checked with another company, who serviced her garage door opener, about getting a replacement and they told her she had to go to the store to buy the garage door opener and then schedule an appointment to install it. With one phone call, the replacement was taken care of. Everything was cleaned up and the old garage door opener removed when James was finished. Thank you for a very good job done!
Deanne Oster
James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My installer was James, very professional, did an excellent job. would highly recommend.
Sally Lambert
James Service Provided:
Garage Door Repair
Technician:
Review:

Nick called ahead. Was on time in scheduled service window. Troubleshooted the problem and fixed in minutes. Have used Precision before this service call. Will use again.
Jay Nason
Service Provided:
Garage Door Opener Repair
Review:

Excellent. quick and friendly service. I will definitely use Precision again and recommend them to others!
Martha Nelson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Technician:
Date: 08/29/2017
Garage Door Repair
,
Review:

The service guy James Green was professional and I would definitely call again if I need a repair or new garage door.
Maria Vega
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician James Green.

Service Provided:
Garage Door Repair
Technician:
Review:

This company has the most polite,educated and well tweeked personel in their job of any company I have ever seen. I met the cleanest,nicest,gentleman, his name was James and he deserves 10 stars for being the best of the best.at knowing his job,politness,courteous,listens,and explains well,in detail every aspect of the job. If their work was only 1/2 as good as their personnel is polite and knowable about their job ,PRECISION GARAGE DOOR WOULD BE A 10+ OUT OF A POSSIBLE 5 STAR RATING ????
Thomas Alexander
A Response from: Sandy

WOW! Thank you for the outstanding 5 star review. Precision Door really appreciates your business and feedback on our hard working team. It is our pleasure to serve you.

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

James performed a total overhaul on my old garage doors, so I purchased several of the options.
Jan Evridge
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

The customer service was absolutely incredible. From the associate that took my call, all the way through the process of Patrick completing the repair! I placed a call for a repair and within an hour and a half the job was completed. I was amazed! My garage door works better and makes less noise than it did when it was new. Thank you to all of the staff that made it possible in so little time. Patrick was very courteous, friendly and most importantly knowledgeable about what was needed to fix the door. Five stars all the way!
Karen Spearman
A Response from: Sandy

Thank you so much for the 5 star review! Precision Door appreciates your business and feedback on our customer service and technician Patrick. It is important to us to provide 24/7 LIVE customer service to allow faster response time for our valued customers.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

I saw your advertisement on TV including free service charge this week. My house is 26 years old and I still like my steel garage doors, but decided to upgrade all the working parts and switch over to the belt drive garage door opener. Nick was courteous, very knowledgeable as he explained exactly what was being changed and gave me choices. Phoned before he came to my house in the company truck with Precision graphics which gave me peace of mind. Your company is very professional and I rate Nick at 5.
Beverly Meinert
A Response from: Sandy

Thank you for the 5 star review. Happy to see our TV ad caught your attention. Precision Door appreciates your business and feedback on our technician Nick.

Nick Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Josh was very helpful in analyzing problems with our existing door. He installed new springs and rollers, and installed a new belt driven opener. He did a fantastic job and now the door works perfectly. I highly recommend Josh and Precision.
Gary Hofeldt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation of Josh and company. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Service was fast and professional, technician was was good new his job price was fair.
Bernard Fox
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5-stars. Replaced springs, pullys, cables, rollers and realigned the door. I contacted Precision at 8 am and they had Josh there within two hours. Josh explained what was needed to have garage door perform like it should. After the work was completed, the garage door is operating smoother and quieter than ever before. Thanks Josh, your company can be proud to have you as an employee.
Dale Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to provide immediate/same day repair service.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great Website and 24 he communication. Went through Home Advisor.
Jerry Moshek
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our HomeAdvisor website. It is our pleasure to provide 24/7 LIVE customer service for our customers.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

The technician arrive on time and let me know when he was coming. He was very professional and was able to resolve my difficulty very quickly. This has been true of all service calls from Precision, and we have been working with them for 10 to 15 years. They got to my request on the same day that I notified them. I recommend the service technician and the company very highly.
Robert Ambler
A Response from: Chuck

Thank you for the 5 star review. WOW...Precision Door appreciates your loyal business for 10-15 years! It is always our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Technician:
Review:

I called for service and a person was scheduled for the next day at 11am. At 10:30 AM, he called stating he was available to come now if I wanted him to - I said yes. He did a thorough inspection and advised us on a few things we had no idea about regarding our garage door. Very professional and helpful. We would use this company again.
Bill & debbie Comings
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Service Provided:
Garage Door Repair
Review:

This is the second time we have used your company to take care of an issue with our garage door/opener. Your technician was prompt, professional and took care of the problem in a timely manner.
Barbara Sesny
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. Enjoy your new quiet, smooth operating garage door.

Josh Compton Service Provided:
Garage Door Opener Repair
Technician:
Review:

Quick appointment....on time for appointment....pleasant/proficient tech....repair done at price quoted....have used Precision in the past....would use again....
Jake Walker
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent customer service repairing broken spring on our garage door. 24/7 live operator is a plus as we were able to schedule Monday morning service by calling on Sunday. Technician, Josh Compton, very competent, personable and polite. Did not attempt to oversell warrantys or service. Replacement parts are all made in the USA. All-in-all very pleased with our decision to contact Precision door.
Norm/ Linda Forsythe
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide our customers with 24/7 LIVE customer service for your unplanned emergency needs.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Patrick was here so quickly - even on a Saturday evening. He was very professional and well informed about my problem. I found him to be extremely polite and courteous. The work was completed in a short period of time, and my door is now functioning well. Thanks for great service!
Shirley Mccutcheon
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide service on Saturday evenings at no additional upcharge.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Excellent and timely service! We will call again.
Toni Mcdaniel
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Crew were pros. Very nice gentlemen. Love the product and workmanship.
Wayne Chappelle
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We chose them because they were recommended. And now I see why. Nick Freedman was our tech. He was Extremely professional and courteous. Excellent work and timely. Informed of what he was doing before and during the installation.
Sonny Wolfenburger
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Nick Freeman.

Nick Service Provided:
Garage Door Opener Install
Technician:
Review:

This is the 2nd time I have used Precision Door service and both times I found them to be quick to respond; very knowledgeable; very professional and yet still friendly and courteous. I really like doing business with this company.
Sherry Schoolcraft
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your loyal repeat business and feedback on our technician James Green. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

Patrick was very prompt, courteous, and efficient. His installation of needed strip along bottom or door was quick, with cleanup afterwards. This is our second experience with Precision. We will certainly call again.
J.M. Brown
Patrick Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Josh was here today and he was great.Our door won't close and you guys had just installed a new system a few months ago.He corrected the problem and took the time to explain some things to us,that were very helpful. He was extremely helpful and very professional.
Belle Williams
Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

tech was knowlegable and told us what the problem was and told us the cause. thanks
Paul Herrell
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

We are happy with the service, would you please sand us an invoice. Thank you very much Beverley R Gooch
Beverley Gooch
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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