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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 1191 reviews, averaging 5.00 Stars:
Review:

Called, was in area and came early. Did an excellent job.
Mike Laudenslager
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Josh Compton Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I had a broken spring replaced. Josh Compton recommended replacing my 2 spring system with a single spring system. I had asked for recommendations on social media, read the BBB reviews and had a coupon. After a horrible experience with another door company, I was very pleased with precision.
Donna S.
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates business and feedback. We're so sorry you had a horrible experience with another door company. It is our please to serve you. We'll take good care of you going forward.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very impressed with the level of service we received with our new garage door. They were very professional and punctual and took the time to show us how to maintain the door. We were also very impressed with the quality of the door, when compared to what we had previously. If you need a garage door, you will not be disappointed with Precision!
Gina Gossett
A Response from: Sandy

WOW! Thank you for the 5 star review and outstanding feedback. Precision Door appreciates your business and recommendation.

Patrick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Came out within hours. James was fast, through and honest. Good warranty included.
Jeff Miller
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on James Wells, your technician, and our warranty. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

Punctual and professional! Five stars for you guys. I would recommend you to anyone I know! Thanks for your prompt service.
Libby Haun
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

As usual, precision door met my needs promptly, courteously and correctly. Five stars!
Lisa Harrill
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates you as a loyal repeat customer. It is always our pleasure to serve you.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

The tech that arrived, James Green, was quick to assess the issue and make the necessary repairs. He ensure the proper operation of our door and also did an assessment providing valuable information. I recommend Precision Door for your garage door repair needs.
John Lopez
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Technician:
Review:

Patrick was knowledgeable about our issue and made recommendations for repairs. he was fast and careful with his work. I would recommend bot Patrick and the company
WVR
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback on our technician, Patrick.

Patrick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Patrick explained everything thoroughly and provided a range of options without any pressure.
Winston Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision door was the best choice I could have made. They have competitive pricing, knowledgeable employees, and great customer service. They helped me pick the perfect doors to fit my needs. I would like to add a special thank you to Frank and Terry for being on time, friendly, and answering all of my questions.
Ana J
A Response from: Sandy

Thank you for the outstanding 5 star review! Precision Door appreciates your business and feedback on our install team and customer service. So happy you chose us for your garage door needs.

Terry Miller Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Great company, and the technician was very professional. Definitely will be spreading the word around as far as recommendations.
Kal Patel
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our Technician, James Green. WOW, we love recommendations from our customers. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Technician:
Review:

James was knowledgeable, friendly, and courteous. He worked hard and have my garage doors working better than ever! I would recommend your company and James to anyone needing professional repair work on their garage doors.
Kathy Smart
A Response from: Sandy

Thank you for the 5 star review. WOW...Precision Door appreciates your business and outstanding feedback on our service and technician. We are always excited to receive recommendations from our happy customers.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

James, the Precision tech, was knowledgeable and friendly, and he worked with me on the price. Thanks for excellent and prompt service!
Curt
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very professional,definitely will use your service again. Thanks.
Patrick Bertschinger
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Nick arrived on time and got to the problem right away.he explained what was needed and gave us the options of repair or replace with cost and discounts.since we are seniors we appreciate his concern . We chose to replace as the door is showing much needed repairs . Thank you for your quick service and nick was awsome.
Douglas Paul
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service you received from Nick. It is our pleasure to serve you.

Nick Service Provided:
Install Garage Doors
Technician:
Review:

James did a great job and was fast and efficient. Would recommend this company to others.
Nicole Workman
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

James Service Provided:
Garage Door Repair
Technician:
Review:

James was great. Assessed the situation and my garage door is working better than ever. Replaced springs, rollers, seal and repaired dent.
Melissa Bosi
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Josh arrived at our home early. He identified the problem immediately and went to work. After he replaced the cables, he went on to check everything about the mechanics of the door as well as a second door that was working properly. Since we had purchased a warranty when we had the new opener installed, the only charge was for a service call. Excellent service in a timely manner.
Linda Rogers
A Response from: s

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Precision door provided prompt, quality service in repairing our garage door. The technician, Nick, was courteous, knowledgeable and fixed our springs quickly.
James N
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, Nick. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

When your car is trapped in the garage, you want immediate help. I called and actually got to talk to a person during the weekend who cheerfully took my information and scheduled a repairman to come on Monday morning to fix my garage door. He arrived punctually and very professionally accessed and fixed my problem! Frankly I was surprised how much the repair would cost, but did get quality work. He also SD I showed me how w recently purchased hg and garage door opener had been improperlyinstslled. He fixed that as of I now have the quietest sounding garage door. I am very pleased. Imsksi pleased with the5-year warranty!
Marilyn Butler
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It is our pleasure to provide 24/7 LIVE customer service for those times when unexpected problems arise.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Once again, the most professional service you could ask for. On time and fast! Great company, recommend highly!
Jack Venable
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates you as a loyal customer and recommendation to others. It is always our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Precision did a great job for a great price! They were quick to rescue me from a faulty garage door opener; one day from my phone call to installation. You couldn't ask for better service at all levels of contact. I will definitely use Precision again!
Dana Johnston
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We realize garage door openers don't always break conveniently during your busy schedule. We're happy to provide same day/next day installation. It is our pleasure to serve you.

Nick Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I had a last minute appointment scheduled and the technician was on site within a couple hours. He was able to review my issues and quote me both repairs and replacement. He took the time to speak to his management in order to ensure the information he was relaying to me was accurate (I have an unusual set up).
Kendall Roach
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We realize not all garage door problems happen perfectly according to your busy schedule. We're happy to provide same day technical support.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Josh was tech:called 30 min prior to appointment, on time,courteous with detailed explanation as to problem( computer chip in Marantec M50),reset Door module & oiled Door hinges.Give 10 star rating if available.
Ed Parkey
A Response from: Sandy

Thank you for the "10 star" review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Opener Repair
Technician:
Review:

Nick quickly replaced the broken spring and asked if I needed help with anything else. He went out of his way to help me reprogram every remote I had for both garage doors. He even looked up the code to reprogram the keypads. Excellent customer service and an excellent technician!
Jason Benjamin
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very Professional and Knowledgeable!!! 5 STARS!!!
Tim Jennings
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Technician Patrick gave us excellent service! Friendly, courteous and on time. I would absolutely recommend Precision Door to all my friends and neighbors.
John Boggess
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to your friends and neighbors. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Technician showed up on time and was very courteous. Decided to purchase new door opener from precision. The chain sprocket on my old machine had broken off. Technician discovered the new unit was stripped of parts. Precision sent techs next day and installed new unit. The only concern I have is that their pricing is on the high side.
Larry Barker
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Patrick did a great job fixing the old garage door. He is a great asset to this company and I highly recommend him for any job.
Daniel Roldan
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on Patrick. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

They were polite when setting up the appointment. They called and told me they were on their way and arrived on time. Nick was the technician that came out and was professional. He was polite and took the time to explain my options. He explained how long it would take and explained how to operate everything when he was done. Very pleased with product and the service. Would recommend them again.
James Burrell
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
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