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Read what people are saying
about Precision Garage Door in:

Lenoir City, TN

Precision Garage Door of Knoxville
has received 56 reviews, averaging 4.93 Stars:
Review:

My 17 year garage door hardware failed suddenly and my door stopped working. I called Precision at 10:00 a.m. Two service techs were at my house within 90 minutes and replaced basically all of my door mounting hardware plus the springs, rollers, etc. The garage door now works like new and makes no noise whatsoever. They even advised against replacement of my door opener as it would have been an unnecessary expense. I will use these guys when the opener eventually fails. This has been one of the best experiences with a home repair that I've ever had. I highly recommend this business.
Darrell Brackett
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We're happy to provide 24/& LIVE customer service to respond immediately to emergency calls. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

The technician was nice and knowledgeable. The job was completed when it was convenient for me and in a timely manor. I am very satisfied with my choice to go with Precision.
Mindy Self
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

After realizing our garage door opener was broken around 2:30 pm and we couldn't get our car out of the garage, we contacted Precision and they arrived between 4 and 4:30. Very professional and happy to recommend!
John W
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. We are happy to provide 24/7 LIVE customer service to immediately respond to emergency calls. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

All around professional experience.
Cole Rogers
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great Service, especially appreciated the care the technician gave as we scheduled around a funeral. The service was done timely and we are very pleased!
Glenn and kitti Cornell
A Response from: Sandy

Thank you for the 5 star review. We are so sorry for your loss. It is our pleasure to serve you and work around your busy schedule. We appreciate your business and feedback. You're in our thoughts and prayers.

Patrick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

They were prompt, courteous and very professional. Highly recommend. Price were fair. Thanks.
Joel Mccall
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to serve you.

Josh C Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very knowledgeable and professional. I highly recommend them!
Kristy Tucker
A Response from: Sandy

Thank you for he 5 star review. Precision Door appreciates your business and recommendation.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Excellent service! Arrived on time same day. Repair was quick. Price was reasonable. Didn’t continue to sell other things after I explained I just wanted it fixed. Had parts on truck didn’t have to leave.
Mike Vohs
Service Provided:
Broken Garage Door Spring Repair
Review:

Tech Patrick called to see if he could come earlier than quoted. Always a pleasant surprise and it fit my schedule. Quickly diagnosed problems and discussed recommendations for repair. Made repairs quicker than quoted and cleaned up very well. The door operates better and quieter than it ever has. Patrick was very kind and professional and we would highly recommend him and Precision Door. Do yourself a favor and call Precision. Don't make the mistake we did 2 years ago and let an average handyman replace the springs. The wrong size spring was installed and that created several other problems in 2 years, not to mention a annoyingly noisy door.
Brenda Taylor
Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

First off, i am a maintenance worker by trade. Knowing that my door problem had gone above my head and the parts I priced would be very expensive I decided to call a repair company. Precision was one of the first to pop up on the search. Great reviews, informative website flexable hours. I called and made a appointment for 5:30. I got a email with a picture of my repairman and confirmation of my appointment. James showed up and was very polite. We talked a little and he inspected my door. He found worn out rollers, frozen bearings and undersized springs. He quoted me a price and stated he woul be there until it was fixed properly. He completed the work in under a hour and the door was better then new. I was a little shocked at the price but after seeing the parts that were replaced the careful expert installation done and the performance after the fact it was well worth the cost. I feel like I have gotten a precision repair and a great warranty. I am confident that my garage door will be the least of my worries. If the rest of the crew is half as good as James then this is a great company to do business with.
Richard Tate
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Service was fast and professional, technician was was good new his job price was fair.
Bernard Fox
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Josh C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5-stars. Replaced springs, pullys, cables, rollers and realigned the door. I contacted Precision at 8 am and they had Josh there within two hours. Josh explained what was needed to have garage door perform like it should. After the work was completed, the garage door is operating smoother and quieter than ever before. Thanks Josh, your company can be proud to have you as an employee.
Dale Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to provide immediate/same day repair service.

Josh C Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Josh was tech:called 30 min prior to appointment, on time,courteous with detailed explanation as to problem( computer chip in Marantec M50),reset Door module & oiled Door hinges.Give 10 star rating if available.
Ed Parkey
A Response from: Sandy

Thank you for the "10 star" review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Opener Repair
Technician:
Review:

Technician arrived at scheduled time. He quickly summarized what needed to be done and completed the job promptly. Very professional and knowledgeable. I am please with the work and would have no problem recommending your company to others.
Larry Jones
Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

James was on time(a little early) which is good. He let me know everything he was doing and was through in 45 minutes. The price was VERY reasonable. Will be my choice of companies to call if I ever need this service again.
Wanda Queener
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It will be our pleasure to serve you if you need us in the future. Thanks!

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Technician was friendly, professional and punctual. Also very knowledgeable and efficient. He worked with my schedule perfectly.
Mark Sundie
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Service provider was here on time and did a very good job. Garage door sounds better than ever. Did not take him long to make the appropriate repairs. Would recommend to other people.
Michael Wilson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Garage door spring broke on a Saturday. Called Precision because they have 24/7 answering. Talked with Rachel who took some info and set an appointment for Monday with James. He was able to come early which was very convenient. Very satisfied with service and cost. I really liked reading the reviews on James and the company before the service call.
Lynn Vittatoe
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. I'm pleased to hear the reviews for James and Precision Door were beneficial in making your garage door service decision.

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Your company was highly recommended by our friend Mariela Acero, and we're glad we took her suggestion, because Tommy did an excellent job in overhauling "the whole nine yards", and, after finishing his job, Tommy explained, very thoroughly, to us how everything works. Tommy is quite an asset for your company, and we're glad we called on you! Thanks a lot, and best wishes with LOVE, PEACE, & JOY, Inesita & Silvio Robledo - Lenoir City.
Silvio Robledo
A Response from: Sandy

Thank you for the outstanding 5 star rating! Precision Door appreciates your business and feedback on our Tech, Tommy. It is always our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Precision Doors did exactly what they said they would do. Tommie called ahead of time, was on time and provided exactly what we needed in a very professional and courteous manner. He explained everything and answered all of our questions so we could make a good decision and get our garage door taken care of. He did an exceptional job for us! We would encourage anyone reading this to call Precision if you need work done on your garage doors!
Larry Hogrefe
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation. Great feedback!

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Just installed today. So far very pleased with unit. Technician very good and efficient on installation. Price reasonable but final invoice did not apply $10 discount as advertised on Yellow Page advertisement. Gene
Gene Mowery
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. I apologize for any misunderstanding on the advertisement. The coupon is for $10 off your service call, which we completely waived for you, plus applied a 5% senior discount. However, I will send you a refund of $10 via mail. It is a pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Tommy was wonderful! Explained condition to my understanding, polite, knowledgeable and efficient. Included me in condition and each step. Would recommend to friends and family. Also very timely! Thank you...
Lisa Hawkins
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to friends and family.

Tommy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Patrick was prompt, quick, knowledgable and friendly. Above all, he was honest. You have a great thing going for you, so don't change a thing. You definitely have a customer for life.
Jim Bryant
A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your business and great feedback. We look forward to serving you in the future.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Everything the web page said. Completely satisfied. The repair was completed within three hours of my phone request for service.
Doug Mason
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. Excited we could service you in just 3 hours of your request.

Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Same day service. Great communication and experience. Would recommend to anyone.
Allan Carter
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I had a problem with my garage door opener. I called Precision and they replaced the opener. It works like a dream. almost no noise at all.
Agnes Lee
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Opener Install
Technician:
Review:

Patrick did a great job of repairing my garage door.
Malone
A Response from: Sandy

Malone, thank you for the 5 star rating. Precision Door Service appreciates your feedback and business.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Five Stars. Patrick believes in quality workmanship. He takes pride in his work and has a lot of experience. He has a positive attitude. He makes sure you understand your options.
William Lawler
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I was happy until as soon as Kyle left the garage door started doing the same thing he came out for. I called him and he is going to try to work on it again.
Sandy Bates
A Response from: Emily Whalen

Thank you for your review! We are sorry that you were not completely satisfied. I have researched your file with us and am glad to see that your garage door was fixed and working smoothly only 2 days after your first service call! Please let us know if you have any other concerns. We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Great service, Patrick was professional and very efficient. Would not hesitate to use them again.
Barry Miller
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Technician:
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