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Read what people are saying
about Precision Garage Door in:

Louisville and Alcoa Area, TN

Precision Garage Door of Knoxville
has received 35 reviews, averaging 5.00 Stars:
Review:

They came out the same day with just a few hours notice Patrick was extremely knowledgeable and helpful he made sure I under stood everything and answered all my questions I couldn't of been happier thank you Patrick
Glen Allen
Patrick Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Prompt, polite, precise about explaining how things work.
Bonnie Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

The technicians were polite and knowledgeable. They explained what repairs were needed and why. No pushy sales tactics. I'm going to need a new door opener and / or garage door soon. I'll be calling Josh at Precision to come back out and take care of it.
C. Johnson
Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

They came the same day I backed into my garage door and got my car stuck in the garage. They were very professional and did an excellent job. They should have laughed at me but didn't. I would recommend them and use them again if the need arose
Jan Bishop
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide 24/7 live customer service and same day service.

Patrick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Professional. Existing opener and parts were several decades old. Representative examined all parts and door explaining what needed to be replaced and what could be safely retained. Recommended replacing the opener, springs (one was clearly sprung), and rollers as all were clearly worn out and need to be brought up to code. Representative only replaced items necessary.
Bonnie Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

James did a good job both in explaining what needed to been done along with completing the overhaul of the door.
Frank Pietrick
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on outstanding service from our technician James.

James Service Provided:
Garage Door Repair
Technician:
Review:

Been in the service industry myself I was very impressed with your follow up Patrick Stockton was very professional arrived on time and call before he came all superior customer service
John Lee
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Install Garage Doors
Technician:
Review:

thank you dan.
Dan Mccord
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

great customer service
Lou Massengill
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Patrick Stockton did a superb job replacing the opener, rollers and pulleys on our old garage door. It's amazing how quiet the new set-up operates. Patrick was extremely professional and had the repairs completed in no time. Strongly recommend Precision to anyone desiring top-quality garage door service. Thanks!
Ben Prater
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business, feedback and recommendation. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Patrick was very professional and his work was outstanding. He explained very option available for service.. I would recommend your company to everyone who may have a garage door problem. Also, your prompt service was greatly appreciated.
David Weaver
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation.

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Arrived on time made repair in a timely manner. A little pricey
Don Carroll
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and honest feedback.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very pleased with new Garage door, it makes a statement & no doubt adds value to our house. Service & installation was great, from office phone calls to James & Charles who did the install, excellent work, professional in every sense of the way. Thank you, would definitely recommend Precision Door of Knoxville.
A Giles
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and recommendation.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Patrick called prior and arrived on time. He was courteous, professional, knowledgeable and friendly. He assessed the broken spring issue and gave several choices for repair. He explained clearly the value of each choice and the short and long term advantages. He anticipated our needs and met them. We decided on a single spring system. He installed it, did minor repair on the door and confirmed that the door opened and closed smoothly and quietly. Cost was within our budget. We highly recommend using PDS and ask for Patrick!
David Gregory
A Response from: Sandy

David, thank you for your feedback and 5 star review! Precision Door Service appreciates your business and recommendation to use us and our outstanding technician, Patrick.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James was our technician and he was very knowledgeable and talked in language that I could understand. I would recommend this service, if needed. I had been trying to get a Knoxville company since last week and James arrived within two hours. 5 stars
Clint Abbott
A Response from: Sandy

Clint, thank you for your review and recommendation. Precision Door Service appreciates your feedback and business.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Our repair man James did a great job. Thanks
A Giles
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service and very professional!
Robert York
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent service! Patrick did an outstanding job and performed the repairs in a professioal and driendly manner. *****
Rick Green
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Great, prompt service. Thanks.
Clarence Cutshall
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Technician:
Review:

5 stars Patrick came to inspect our garage doors and gave us three options for improving existing doors or replacing them. He was pleasant, punctual, very informative, and no pressure. We chose replacing our garage doors. Dylan and Charles replaced the doors. They were also very pleasant, punctual, and did an excellent job. I appreciated the professionalism, the ability to read about each service person and view their pictures before they arrived, and their desire to be sure we were pleased with the service. I would highly recommend Precision.
Diane Allen
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

5 Stars all the way.... Called before they came and Mr. Cook did an Outstanding job.
Leonard Jones
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Excellent, prompt service!
Judy Stephens
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Patrick showed up early and did a tremendous job in repairing our garage door springs, bearings, and rollers. He was friendly, knowledgable, and did the repairs in a timely manner. I would recommend him and Precision Door Repair to anyone.
Dr. Jack Dale
A Response from: Jodi Cook

Thank you for your review and recommendation! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James was very friendly and professional. He arrived a little before the scheduled time after calling first. He explained what needed to be done to overhaul our door and did the work quickly and efficiently. I would recommend this company.
William Lalasz
A Response from: Jodi Cook

Thank you for your positive feedback! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Very fast, technician very nice, knows his job good....thank you so much.
Dan Mccord
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

patrick was very professional, communicative, and informative.
Linda Black
Patrick Service Provided:
Install Garage Doors
Product:
Springs
Technician:
Review:

I had my garage door repaired. Thomas Wright was very professional and informative during the initial estimate. He helped me understand what was wrong and why and then explained exactly what needed to done to fix the problem. On the day of the repair he was, again, very professional and did a thorough, quick job. When he was finished, he showed me what was done and how smoothly things worked. When I decide to repair the other door I will use Precision again.
Phyllis Poole
Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Communication was excellent! Tech always called to say they were late or ahead of schedule. Even though there was a problem with the part that was ordered, Precision made it work and installed two new openers with keypads. Love the new model - almost silent in operation!! Kevin was very professional and made sure everything was to my satisfaction before he left. I would definitely recommend Precison.
Ara Rickman
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

I was so impressed with the way you do business, I will certainly recommend your company to anyone and everyone. The email acknowledgement was the first impression and I liked that you told me who was coming and what their background was. The technician was very polite, friendly and finished the job exactly when he said he would. I'm so glad I saw your advertisement on one of your trucks when I was going to work. The experience could not be better! Thank you.
Joyce Northern
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose Precision, because they worked on weekends and were prompt and competitive prices. The technician was polite and efficient.
Patricia Drake
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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