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Read what people are saying
about Precision Garage Door in:

Louisville and Alcoa Area, TN

Precision Garage Door of Knoxville
has received 47 reviews, averaging 5.00 Stars:
Review:

Called to alert me that he would be 30 minutes late. Josh was friendly and quickly fixed the problem as well as address several other marginal issues.
Dan Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Opener Repair
Technician:
Review:

Josh and Robert were very knowledgeable and efficient when they came to repair our garage door. It looks almost back to normal after it was hit by the car! Very nice young men!
Vicky & rick Lawson
Service Provided:
Garage Door Repair
Review:

Thursday night around 9:00 pm the spring and cables broke on my garage door, trapping my car in the garage. Friday morning at 8:00 I called Precision door and they were there within the hour! Other places said it would be several days before they could get here and I had no way to get my car out. The Technician - Nick - was very professional and explained all options. Because the door is so old, and there was so much damage, I decided to get a new door which was much more cost effective than fixing an old worn out door. And the great part is they will have the new door installed on Monday! Nick was able to get the old door open so I could get my car out so now I'm just looking forward to my new door. Very happy with Precision. They were very prompt and courteous and really saved my day.
Vickie Brooks
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We are happy to provide 24/7 LIVE customer service for immediate service for your emergency needs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Patrick was my service technician for garage door repairs. He was very friendly, knowledgeable, & professional. Precision stands by their products & work, & I would recommend them to others.
Crystal Hicks
A Response from: Sandy

Thank you for the great 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

I'll give you a 5 star rating. Your service man was very courteous, he did his work in a very professional and timely manner. He said what he was going to do and did what he said. I'm very pleased with Patricks work. He replaced coil springs, rollers and cables
Patrick Servey
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback on Patrick. It is our pleasure to serve you.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The technician was here about 2 hours after making the call. Tommy did the job in about an hour. He replaced all the hardware and my garage door works great! No more squeaking and grinding. Thanks Precision!
Russell Baxter
Tommy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Excellent, prompt, professional service!
M Turley
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Had broken spring, car trapped in garage. Same day service, on a Saturday that was also a holiday (Veterans Day). Showed up 1/2 hour earlier than appointment time, inspected garage door and all parts, recommended replacing worn (14 year old) parts in addition to broken spring. Tech (Josh) was top-notch. Skilled, professional, knowledgeable, obviously experienced. One of the fastest, most efficient workers we've ever seen. Good "consultative" salesman, too, without being pushy. Was a little concerned about the price, but after looking up estimated cost for the parts (all listed in detail on the invoice), it was in the ballpark, especially considering 5 year warranty, fast same-day service on a Saturday, and quality of workmanship. Would recommend.
R. Neal
Josh C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James is extremely knowledgeable about garage doors and wants you to understand his work. I recommend James highly. Clint Abbott
Clint Abbott
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

They came out the same day with just a few hours notice Patrick was extremely knowledgeable and helpful he made sure I under stood everything and answered all my questions I couldn't of been happier thank you Patrick
Glen Allen
Patrick Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Prompt, polite, precise about explaining how things work.
Bonnie Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Repair
Technician:
Review:

The technicians were polite and knowledgeable. They explained what repairs were needed and why. No pushy sales tactics. I'm going to need a new door opener and / or garage door soon. I'll be calling Josh at Precision to come back out and take care of it.
C. Johnson
Josh C Service Provided:
Garage Door Repair
Technician:
Review:

They came the same day I backed into my garage door and got my car stuck in the garage. They were very professional and did an excellent job. They should have laughed at me but didn't. I would recommend them and use them again if the need arose
Jan Bishop
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide 24/7 live customer service and same day service.

Patrick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Professional. Existing opener and parts were several decades old. Representative examined all parts and door explaining what needed to be replaced and what could be safely retained. Recommended replacing the opener, springs (one was clearly sprung), and rollers as all were clearly worn out and need to be brought up to code. Representative only replaced items necessary.
Bonnie Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Tommy Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

James did a good job both in explaining what needed to been done along with completing the overhaul of the door.
Frank Pietrick
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on outstanding service from our technician James.

James Service Provided:
Garage Door Repair
Technician:
Review:

Been in the service industry myself I was very impressed with your follow up Patrick Stockton was very professional arrived on time and call before he came all superior customer service
John Lee
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Install Garage Doors
Technician:
Review:

thank you dan.
Dan Mccord
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

great customer service
Lou Massengill
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Patrick Stockton did a superb job replacing the opener, rollers and pulleys on our old garage door. It's amazing how quiet the new set-up operates. Patrick was extremely professional and had the repairs completed in no time. Strongly recommend Precision to anyone desiring top-quality garage door service. Thanks!
Ben Prater
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business, feedback and recommendation. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Patrick was very professional and his work was outstanding. He explained very option available for service.. I would recommend your company to everyone who may have a garage door problem. Also, your prompt service was greatly appreciated.
David Weaver
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation.

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Arrived on time made repair in a timely manner. A little pricey
Don Carroll
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and honest feedback.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My technician was Patrick, he was professional and had the problem fixed in a very timely manner. The door is quieter now than it was when it was new. He had a warm personality super friendly. Explained every thing he did and told me what should soon be replaced. I give Patrick 5 stars.
Deborah Decker
A Response from: Sandy

Thank you for the 5 star rating on our service and technician, Patrick. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very pleased with new Garage door, it makes a statement & no doubt adds value to our house. Service & installation was great, from office phone calls to James & Charles who did the install, excellent work, professional in every sense of the way. Thank you, would definitely recommend Precision Door of Knoxville.
A Giles
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and recommendation.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Patrick called prior and arrived on time. He was courteous, professional, knowledgeable and friendly. He assessed the broken spring issue and gave several choices for repair. He explained clearly the value of each choice and the short and long term advantages. He anticipated our needs and met them. We decided on a single spring system. He installed it, did minor repair on the door and confirmed that the door opened and closed smoothly and quietly. Cost was within our budget. We highly recommend using PDS and ask for Patrick!
David Gregory
A Response from: Sandy

David, thank you for your feedback and 5 star review! Precision Door Service appreciates your business and recommendation to use us and our outstanding technician, Patrick.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James was our technician and he was very knowledgeable and talked in language that I could understand. I would recommend this service, if needed. I had been trying to get a Knoxville company since last week and James arrived within two hours. 5 stars
Clint Abbott
A Response from: Sandy

Clint, thank you for your review and recommendation. Precision Door Service appreciates your feedback and business.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Our repair man James did a great job. Thanks
A Giles
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service and very professional!
Robert York
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent service! Patrick did an outstanding job and performed the repairs in a professioal and driendly manner. *****
Rick Green
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I needed a reliable firm that would remove an original wooden garage door from my grandparents' home in Maryville and replace it with a new door. From the time I met with the estimator until the complete installation, these guys were great! The old door was extremely heavy, and they removed it, cleaned the space, and installed an efficient, beautiful new door. They even had to do some extra framing because the size wasn't exact, and it looks wonderful. Thanks so much for a great job!!
Carolyn Forster
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great, prompt service. Thanks.
Clarence Cutshall
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Technician:
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