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Read what people are saying
about Precision Garage Door in:

Powell, TN

Precision Garage Door of Knoxville
has received 27 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Great company, and the technician was very professional. Definitely will be spreading the word around as far as recommendations.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our Technician, James Green. WOW, we love recommendations from our customers. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Review:

The office staff and representative, James were quick to respond to my need. James was knowledgeable and made recommendations for a new door and opener to replace the damaged one. Installers are to be out in a couple of days with the new door!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

James W Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Technician: James W
Review:

I was pleased with the teck,not so much with the quote.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates the opportunity to give an estimate for a new door. If you are still deciding on a new door, we are happy to discuss options to lower the price.

Service Provided:
Garage Door Repair

Review:

Other service competitors wouldn't even return my calls for service. You expedited service with a very professional service agent (Patrick) and a very professional job. Very surprised with the level of service and completely satisfied with the entire job. Also very disappointed with your competition and will let others know of my experience. Thanks for a job well done !

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Yes, customer satisfaction is very important to our success. That is why we provide live customer support 24/7. You never have to leave a message.

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Great service as promised. Josh had everything necessary to complete the repair and rebuild of the torsion springs and rollers. He arrived at the time promised and got the job done. He was also great to tell me about on-going maintenance needed to keep my door working well.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service.

Josh C Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Josh C
Review:

Tommy was awesome!! was on time as promised, and sold us a replacement door. Thanks Tommy and Precision door!!

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. I hope you're enjoying your new garage door.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

James was very professional and speedy! He gave us all of our options and let us decide what works for our family. Very happy customers!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

Great service. Called this morning and had my garage repaired in the afternoon. Appointment was on time and Thomas did a great job. My door works great. Definitely use this company again.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs to our valued customers.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Patrick is a miracle worker! One of the door opener sensors was off kilter and solved our problem. When he looked up there was a crack in the garage door actually turned out to be two cracks and the door is bowing in the middle. We just assume the door will always be there what could happen to it. New door on the way.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and the feedback on service provided by Patrick. It is our pleasure to serve you.

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Patrick S
Review:

Thomas did a great job.

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A Response from: Sandy

Van, thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Joe was prompt, courteous and knowledgeable. We will definitely call on Precision Doors again for any garage door needs. Happy birthday, Joe! 5 star service!

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A Response from: Sandy

Mike, thank you for the 5 star review. Precision Door Service appreciates your feedback and being a loyal customer.

Joe T Service Provided:
Garage Door Repair

Product:
Springs

Technician: Joe T
Review:

Terrific experience and company. Will certainly be a repeat customer and refer to others.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Garage Door Opener Repair

Technician: James W
Review:

The quote was given the day I inquired about a purchase. I had a little difficulty getting the installation paid for & scheduled. However, they made up for it by actually installing the door the day it was delivered to them. The technicians did an excellent job installing it all and also were very thorough in explaining how everything worked!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Technician James did an outstanding job pointed out other problem areas that needed attention.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
Review:

Excellent service. The technician was extremely professional and very knowledgeable. Thanks for the great service!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
Review:

1ST CLASS ALL THE WAY!

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Review:

Excellent service, called late Wednesday after calling two other companies, including one who actually replaced the springs 2 yrs ago and neither were able to come out. I called Precision at 2:30 due, explained my situation and they immediately scheduled a same day service between 3 and 5 today. Technician called me twice to update his arrival and arrived around 4:30. Professional, efficient and 1st class work. Precision will be my service company of choice if ever needed in the future.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Patrick did a great job. Right on time and on a weekend. He also pointed out some other small things that I should keep an eye on. Found a broken hinge, that I would have never noticed. No high pressure to sell you something. Will use again and would highly recommend this company for all your garage door needs. THANKS

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Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
Review:

I called Precision door and was able to get same day service. I did spend a little extra on my service than expected but was able to get a five year warranty on my garage door. The technician was very personable and knowledgeable of the equipment.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Engineer knew what he was doing and explained the issues and recommended a fix for long term.. He was is a true asset to your company .. Don

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Service Provided:
Install Garage Doors

Product:
Springs

Review:

Dio was my technician today.. Great rep for your company.. We planed on just replacing springs but after talking with him knew that was a bad idea.. Instead we went with full restore of door parts and was very happy with end results.. Sure we paid more than I expected today but in long run this saved us hundreds if not over 1000$ easy

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thomas was very nice and explained the problems and the best options for our home. I will use this company again and would recommend them to all. Only issue is I haven't received my copy of the bill by email yet, but the service was done today so it may get to me later this afternoon. Employees make a company and Thomas is why we will use precision again. Thanks Thomas

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Thomas was on-time, friendly, efficient and noticed that this door purchased from Precision had not been trimmed; he made a note to have this done and Mary Ann called promptly to schedule a time for this. I am also impressed with your e-mail confirmation, including pictures of the assigned technicians!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service was good but they were over an hour past the range. I wasn't told on the phone that I couldn't use both of my coupons even though I asked the girl on the phone multiple times about the costs and told her I had 2 coupons. I was upset that my bill went from 225 to 455. Finally, I never received an invoice thru my email as promised, only a survey. Thomas was very nice.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Ad looked very professional. Receptionist was very helpful. Timely, same day service. Patrick was professional and informative. His work was thorough yet quick. I'm very satisfied.

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Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technician: Patrick S
Review:

Technicians called in advance, were personable, were on time and I felt did a good job.

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Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Villag Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922