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Read what people are saying
about Precision Garage Door in:

Knoxville Area, TN

Precision Garage Door of Knoxville
has received 596 reviews, averaging 4.94 Stars:
Review:

Called, was in area and came early. Did an excellent job.
Mike Laudenslager
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Josh Compton Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I had a broken spring replaced. Josh Compton recommended replacing my 2 spring system with a single spring system. I had asked for recommendations on social media, read the BBB reviews and had a coupon. After a horrible experience with another door company, I was very pleased with precision.
Donna S.
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates business and feedback. We're so sorry you had a horrible experience with another door company. It is our please to serve you. We'll take good care of you going forward.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Came out within hours. James was fast, through and honest. Good warranty included.
Jeff Miller
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on James Wells, your technician, and our warranty. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

Punctual and professional! Five stars for you guys. I would recommend you to anyone I know! Thanks for your prompt service.
Libby Haun
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

Patrick explained everything thoroughly and provided a range of options without any pressure.
Winston Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision door was the best choice I could have made. They have competitive pricing, knowledgeable employees, and great customer service. They helped me pick the perfect doors to fit my needs. I would like to add a special thank you to Frank and Terry for being on time, friendly, and answering all of my questions.
Ana J
A Response from: Sandy

Thank you for the outstanding 5 star review! Precision Door appreciates your business and feedback on our install team and customer service. So happy you chose us for your garage door needs.

Terry Miller Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

James, the Precision tech, was knowledgeable and friendly, and he worked with me on the price. Thanks for excellent and prompt service!
Curt
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James did a great job and was fast and efficient. Would recommend this company to others.
Nicole Workman
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

James Service Provided:
Garage Door Repair
Technician:
Review:

James was great. Assessed the situation and my garage door is working better than ever. Replaced springs, rollers, seal and repaired dent.
Melissa Bosi
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Josh arrived at our home early. He identified the problem immediately and went to work. After he replaced the cables, he went on to check everything about the mechanics of the door as well as a second door that was working properly. Since we had purchased a warranty when we had the new opener installed, the only charge was for a service call. Excellent service in a timely manner.
Linda Rogers
A Response from: s

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Precision door provided prompt, quality service in repairing our garage door. The technician, Nick, was courteous, knowledgeable and fixed our springs quickly.
James N
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, Nick. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

When your car is trapped in the garage, you want immediate help. I called and actually got to talk to a person during the weekend who cheerfully took my information and scheduled a repairman to come on Monday morning to fix my garage door. He arrived punctually and very professionally accessed and fixed my problem! Frankly I was surprised how much the repair would cost, but did get quality work. He also SD I showed me how w recently purchased hg and garage door opener had been improperlyinstslled. He fixed that as of I now have the quietest sounding garage door. I am very pleased. Imsksi pleased with the5-year warranty!
Marilyn Butler
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. It is our pleasure to provide 24/7 LIVE customer service for those times when unexpected problems arise.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Once again, the most professional service you could ask for. On time and fast! Great company, recommend highly!
Jack Venable
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates you as a loyal customer and recommendation to others. It is always our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Very professional
Fred Owens
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Install Garage Doors
Technician:
Review:

I had a last minute appointment scheduled and the technician was on site within a couple hours. He was able to review my issues and quote me both repairs and replacement. He took the time to speak to his management in order to ensure the information he was relaying to me was accurate (I have an unusual set up).
Kendall Roach
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We realize not all garage door problems happen perfectly according to your busy schedule. We're happy to provide same day technical support.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Very Professional and Knowledgeable!!! 5 STARS!!!
Tim Jennings
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Technician Patrick gave us excellent service! Friendly, courteous and on time. I would absolutely recommend Precision Door to all my friends and neighbors.
John Boggess
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to your friends and neighbors. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Patrick did a great job fixing the old garage door. He is a great asset to this company and I highly recommend him for any job.
Daniel Roldan
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on Patrick. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Outstanding service at a fair price. PARTICK was my service technician and he is very professional, friendly, and really knows what he is doing. I will definitely use Precision for any future garage door problems. He completely rebuilt an older roll-up door system and left it better than he found it. He also fixed a couple of other items I had been having problems with and didn't charge me more. That is what I call CUSTOMER SERVICE!!! Thank you Patrick and Precision Door.
Tim Duncan
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 stars! Great customer service, fast response. Very friendly. Really helped us out of jam!
Chris Honeycutt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

Response was quick and James did a great job.
David Powers
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

I called Precision at 3 pm and they had someone here at my home an hour later. Josh was the repairman and did a great job fixing my garage door. I would definitely recommend Precision!!!!
Carol D'andrea
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to provide same day/same hour service.

Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great Service! Arrived within an hour of my call. Josh Compton was my technician and he was courteous and professional! He gave me several options and I did not feel like he was trying to make a sale. I am VERY pleased! I would highly recommend!!!!
Eva Irwin
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Josh. We love recommendations...highest form of flattery. It is our pleasure to serve you.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

All the members of the Knoxville office (Thomas, Sandy, James, Jon and Terry) are pleasant, professional and proficient at their jobs. So nice to have service when it was promised, installation ahead of time and an excellent installation of garage door and motor. Thank you guys & gal. all the members of th
Helen Bergert
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service folks. It is our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent job. Tech was professional and customer oriented. However the answer service communicated a price different from the tech... need to clean up your communications with your team answering your phones.
Steve Draper
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James and our call center. We will certainly communicate your feedback regarding pricing.

James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great job and prompt service. I called around 3 pm and the technician arrived at 4 pm. The door was repaired in 30 minutes. I would definitely recommend Precision
Molly Meighan
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide same day service at no extra charge.

James Service Provided:
Garage Door Repair
Technician:
Review:

Showed up same day. Did what was promised and at a fair price. James was the technician and I would use them again
Cindy&steven Mathis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We are happy to provide same day service.

James Service Provided:
Garage Door Repair
Technician:
Review:

They were quick to identify the problem and fix it! Very reasonably priced and professional. I will use them next time I have a problem!
Emilie Cooper
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We look forward to serving you in the future, if needed.

Service Provided:
Garage Door Repair
Review:

Had a new Garage Door with Belt Opener installed this week! Terry and Jonathan did a great job for me. Had an issue with the remotes and Josh came out and reprogrammed the openers and everthing is working well! The Door looks great and operates much better than our old door -- Thank you --
Jim Haag
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. Very happy to hear you love your new door and everything is working well.

Josh Compton Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Repairman was early to appointment. He was professional and fixed the problem right away.
Lance Holbrook
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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