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Read what people are saying
about Precision Garage Door in:

Sevierville Area, TN

Precision Garage Door of Knoxville
has received 69 reviews, averaging 4.97 Stars:
Review:

I had another company install a garage door track approx. 4 years ago and that was when the problems started. After finding out that the company was no longer in business, I had to repair the door 3 times myself when the lift cables started coming loose - the locking bolts were not tightened properly. Then the torsion spring sprung loose, while I was working on the cables again. The roller rod sprung around and shifted, almost hitting my hands while I held the cable drum. I decided to quit while I was ahead, I called Precision and they came out on a weekend and did a full track overhaul, problem solved. I would recommend them to any one needing work done to their garage door.
Raymond Brostean
James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jon did an excellent job, very quick and courteous!
Tracey Smith
James Service Provided:
Install Garage Doors
Technician:
Review:

Precision did a great job for a great price! They were quick to rescue me from a faulty garage door opener; one day from my phone call to installation. You couldn't ask for better service at all levels of contact. I will definitely use Precision again!
Dana Johnston
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We realize garage door openers don't always break conveniently during your busy schedule. We're happy to provide same day/next day installation. It is our pleasure to serve you.

Nick Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

One Door Spring broke. Door would not open, both vehicles inside.Spouse had to go to work next morning. Called Precision Door told them details, they had an opening at 6pm. Josh Compton arrived around 8pm, did a very professional job and did not complain about having to work late. He replaced all moving parts, most of which were 40+ years old. Now the door is so much less noisy and runs so much smoother. I would highly recommend Josh and Precision Door Service.
Earl Marmie
A Response from: Sandy

WOW! Thank you for the 5 star review for Precision Door and Josh. Precision Door appreciates your business and recommendation. We realize garage doors don't break when it is convenient, during 8-5 business hours. It is our pleasure to provide after hours repair service and 24x7 live customer support.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Josh was very efficient in repairing my garage door problems. Quick and to the point. thank you Phyllis Epps
Phyllis Epps
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh.

Josh Compton Service Provided:
Garage Door Opener Repair
Technician:
Review:

The service was fast, effective and very reasonably priced. The technician that came out was friendly and informative. We had our repair completed within 2 hours of calling. I would absolutely recommend Precision for anyone needing installation or service on their garage door.
Sam Hinson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our please to provide same day service.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

The speed of service was outstanding. My garage door quit opening yesterday (Sunday). I called at 12:50pm today, Monday, and the technician (Tommy) was here before 2:00pm. He explained everything to me and showed me what the problem was. All was said and done in less than an hour. The best service I have received from any place in a very long time. I will absolutely use them again.
Barb Melvin
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and outstanding feedback on our service and technician Tommy. It is our pleasure to provide 24 hour/7 days a week live customer service so we can take care of emergencies quickly.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The repairman was very thorough in his work.
Lowell Hatfield
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

James was Great! He was very professional, and informative. He explained everything and gave us options to choose from. I would recommend These guys to anybody. Definitely a 5 star Job! James gets more than 5 stars!
Joe Laramay
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

James was great today.
William Swann
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Call answered promptly. Service was spectacular. Repair technician explained problems and offered solutions. My doors now work properly and I couldn't be happier.
John Gioioso
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James was great, on time and quick with his work. Garage door works better now than it ever has and so quiet!
Lee
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Patrick Stockton saved the day! He was polite and knowledgeable. I hope my garage never breaks but if it does I will definitely will call him. Thank you again Patrick for coming Saturday afternoon.
Robert Walker
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and wonderful feedback. It is always our pleasure to serve you.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Superior service !! Tommy was highly professional and had a fully equipped truck with all parts and replacements at hand. Explained everything fully. Service was prompt and efficient. What really sold me in the advertisement was that there were live operators 24/7 to answer the phone, and not an answering machine.
Rachael Haywood
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback on our Technician and customer service. It is very important to us to provide 24/7 live service to our customers.

Service Provided:
Garage Door Opener Install
Review:

I chose Precision because a neighbor had recently used them and said they were good. My garage door would not open. A service person was at my door in about an hour after I called and recommended an Overhaul. He worked quickly, efficiently, and was had me up and running in about an hour. Would definitely recommend Precision.
Lillian Corrado
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. It was our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Great response time and very informed, pleasant and quick to do the work. Also, desk people were courteous and helpful. Glad I chose Precision!
Bob Kendig
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It was a pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

PATRICK WAS VERY FRIENDLY AND SEEMED TO GIVE ME HIS HONEST OPION -HE IS VERY KNOWLEDGEABLE AND DONE GOOD WORK - THANKS FOR QUICK SERVICE
Ronnie Franklin
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The technician called prior to arrival to give us a time. When he arrived he immediately diagnosed the problem and began the repair. The technician explained the repair and was very professional with his actions. He completed the repair in minimal time which saved me money and time. He answered all my questions to my satisfaction, This will be my garage door service company from now on, I rate them at 5 stars.
Darrell Sqeeze
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. We are excited to be your new garage door company. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Timely and very professional work on my door in an emergency!
Mary & Ron Cowles
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and happy we could assist you during an emergency.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tommy was amazing. Very professional, and arrived as promised. I would recommend this company to anyone that needs a garage door repair.
Dennis Walters
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation. Wishing you a wonderful New Year!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Patrick the technician was professional and showed me how everything worked. I was having trouble with my garage door and he stayed and fixed it at night. Thanks for fixing my problems that cold night.
Ruth Hauschild
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business...even on cold nights. We hope you have a Merry Christmas!

Patrick Service Provided:
Garage Door Opener Install
Technician:
Review:

The service technician (Patrick) was prompt and very professional. He did a thorough job of inspecting and fixing our opener. Additionally he took the time to show us how to replace the battery and offered to order one for us if we could not find one. Just another great experience with Precision!!!
Dave Bryan
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and values your feedback. It is always a pleasure to serve our repeat customers.

Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Patrick Stockton was a pleasure to work with. He explained any question I asked and was very patient and informative. He was a gentleman and made me feel that he knew every detail related to my repair and installation. He represents your company very well.
Lynda Whaley
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback on our outstanding technician, Patrick. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Couldn't ask for a better job on installing our new garage door!
Donna and mike Sharpe
A Response from: Sandy

Donna and Mike, thank you for the 5 star rating! Precision Door appreciates your feedback and business. It was a pleasure serving you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

James Wells provided an estimate for replacement of both garage doors and evaluated the performance of both garage door openers which we believed needed replacing also. James's honesty and professionalism was outstanding as he indicated our openers were working properly but the doors (the previous homeowner had backed his car into them) needed replacing because they were bent putting too much stress on the opener while attempting to open and lift. The springs were also not balanced properly and needed replacing.
James Baker
A Response from: Sandy

James, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

James Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

James is very efficient and knowlegble, he even understand "stupidity" mine. If he didn't have to drive so far, I would probably call him more often. Thanks again for the service Jack
Jack Brusino
A Response from: Sandy

Jack, thank you for your review. Please don't hesitate to give us a call, we don't mind the drive to service you at all. Precision Door Service appreciates your feedback and business.

James Service Provided:
Garage Door Repair
Technician:
Review:

This is the second time using Precision Garage Door and both times have been a good experience. They showed me what the problems were and gave me options. The first time the door could be repaired, this time I plan on having the garage door replaced. I highly recommend them.
Donna and mike Sharpe
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your loyal business!

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

James showed up when he said he would be there. He was very knowledgeable and professional and explained everything to me. Walked me through the home warranty issues and fixed my opener. Couldn't have been more helpful or professional. Would certainly recommend you and James to anyone I know who asks about garage door repairs and/or opener repairs. Thanks for sending James.
Thomas & Margaret Fay
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

The technician was courteous and competent. He repaired my door and even programed my car to open the garage door. He explained what he was doing and gave me ample opportunity to ask questions. I give Precision five stars without reservation.
Janet Lester
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Service was good! 5 Star Rating! Plan on having your crew replace our old garage door with a new one in a couple of months.
Donna Miller
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Technician:
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