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Read what people are saying
about Precision Garage Door in:

Powell Area, TN

Precision Garage Door of Knoxville
has received 50 reviews, averaging 4.94 Stars:
Review:

Called around noon to have someone check out a problem we were having with our garage door. Got an appointment that day with a 3:00 - 5:00 window. James called at 2:00 and said he'd be at the house by 2:30. When he arrived we discussed the problem. After taking a look at the door James reviewed our options and the cost. I authorized James to go ahead with the repair. He was finished at 3:30 and I was completely satisfied with the work. I would definitely call Precision door and James if I had garage door problems.
Gregory Morrill
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and wonderful feedback on your service from James. It is our pleasure to provide same day, sometimes same hour service.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

James arrived when he said he would. I told him that my garage door opened when it was dark but not when the sun was shining. Of course when he arrived, it was cloudy. the door worked perfectly. He checked it and discovered that one of the lights near the bottom of the door was very loose. He tightened it. He told me that as loose as it was, the slightest vibration would cause the door to not operate properly. He told me if it did not operate properly when the sun was out, call him back.
Rocke Vern
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James. It is our pleasure to serve you. Have a blessed Christmas and New Year.

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Well I needed a remote to fix the remote in my car. I called Precision about 1 o'clock and asked them if they could help me out. The Girl said they could have someone here between 2 and 4 o'clock. The man was here about 2:30 and had me a remote ready before I could walk out to the garage. He got the bill together, and I was fooling with the remote on my car, when he walked up and asked if I would like him to fix it for me, he did, I paid him and the job was done. Very professional, very reasonable, very quick. I highly recommend them.
Lee Walker
Service Provided:
Garage Door Opener Repair
Review:

Josh arrived as promised and explained what was needed and what involved for any other we wanted. Springs were broken and we needed new opener.Very professional and organized. Very satisfied with the end result.
Archie Fritts
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

James is the best! He's polite, professional, conscientious, friendly AND punctual. We can't say enough good things about him and your company.
Curt Dewhitt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells and our company. It is our pleasure to serve you.

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Josh came out within an hour of me calling. He was friendly, efficient and knowledgeable. He also showed me things I could do to extend the life of my garage door.
Sydney Osborne
Josh Compton Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great service and super fast!
Ryan
Service Provided:
Garage Door Repair
Review:

Excellent. quick and friendly service. I will definitely use Precision again and recommend them to others!
Martha Nelson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Technician:
Review:

The customer service was absolutely incredible. From the associate that took my call, all the way through the process of Patrick completing the repair! I placed a call for a repair and within an hour and a half the job was completed. I was amazed! My garage door works better and makes less noise than it did when it was new. Thank you to all of the staff that made it possible in so little time. Patrick was very courteous, friendly and most importantly knowledgeable about what was needed to fix the door. Five stars all the way!
Karen Spearman
A Response from: Sandy

Thank you so much for the 5 star review! Precision Door appreciates your business and feedback on our customer service and technician Patrick. It is important to us to provide 24/7 LIVE customer service to allow faster response time for our valued customers.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The tech that arrived, James Green, was quick to assess the issue and make the necessary repairs. He ensure the proper operation of our door and also did an assessment providing valuable information. I recommend Precision Door for your garage door repair needs.
John Lopez
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Technician:
Review:

Patrick was knowledgeable about our issue and made recommendations for repairs. he was fast and careful with his work. I would recommend bot Patrick and the company
WVR
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback on our technician, Patrick.

Patrick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great company, and the technician was very professional. Definitely will be spreading the word around as far as recommendations.
Kal Patel
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our Technician, James Green. WOW, we love recommendations from our customers. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Technician:
Review:

The office staff and representative, James were quick to respond to my need. James was knowledgeable and made recommendations for a new door and opener to replace the damaged one. Installers are to be out in a couple of days with the new door!
Paula Davis
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

James Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Very good customer sevice.
Hancock
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

I was pleased with the teck,not so much with the quote.
Robert Hall
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates the opportunity to give an estimate for a new door. If you are still deciding on a new door, we are happy to discuss options to lower the price.

Service Provided:
Garage Door Repair
Review:

Josh was prompt, courteous and professional. I am not knowledgeable of mechanical devices. Josh was very patient with explanations so I could make informed decisions. Will definitely recommend Precision Door Company
Rebecca Smith
Josh Compton Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Other service competitors wouldn't even return my calls for service. You expedited service with a very professional service agent (Patrick) and a very professional job. Very surprised with the level of service and completely satisfied with the entire job. Also very disappointed with your competition and will let others know of my experience. Thanks for a job well done !
Charles Mckelvy
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Yes, customer satisfaction is very important to our success. That is why we provide live customer support 24/7. You never have to leave a message.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Great service as promised. Josh had everything necessary to complete the repair and rebuild of the torsion springs and rollers. He arrived at the time promised and got the job done. He was also great to tell me about on-going maintenance needed to keep my door working well.
Joe Pope
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service.

Josh Compton Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

When a spring broke on my garage door on Saturday morning I called Precision Garage Door Service. The technician, Josh Compton, arrived at the appointed time, promptly and efficiently overhauled the door operating mechanism and was courteous and professional throughout. I highly recommend this company! Bill Phelps, Powell, TN
William Phelps
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business, yes, even on weekends. Your feedback and recommendation are very important to us and our success. It is our pleasure to serve you.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This is the second time we've used precision garage doors and both where excellent service. The service techs were friendly , very knowledgeable, and professional. also both times I've called we received same day service.
Joe Cuccia
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your repeat business and feedback. It is our pleasure to offer same day service.

Josh Compton Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Online chat was great. Tech Patrick was on time, explained all the concerns found, quick repair, and super friendly.
Neal Wilder
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on service provided by our technician Patrick.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tommy was awesome!! was on time as promised, and sold us a replacement door. Thanks Tommy and Precision door!!
Mike Casebolt
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. I hope you're enjoying your new garage door.

Tommy Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

We are extremely pleased with the technician, Patrick Stockton, who performed the service call as well as installed the garage door initially. He is very professional and friendly, not to mention arrived only 30 minutes after our call to the dispatcher, which by the way was after 6 pm. We will request him on any future repair or installation. This was our first garage door installation by Precision and we couldn't be happier. They set the bar very high and we do not know of any other garage door company that can even compete. We highly recommend. You won't be disappointed!
David Wolfe
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your loyal business and feedback. It is our pleasure to provide 'after hours' service when life throws a curve ball after 9-5.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Outstanding service. James, our technician was very knowledgeable and did a great job. I would hidhlyrecommend precision door service.
Joe Cuccia
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others.

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

James was very professional and speedy! He gave us all of our options and let us decide what works for our family. Very happy customers!
Laura Clabo
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great service. Called this morning and had my garage repaired in the afternoon. Appointment was on time and Thomas did a great job. My door works great. Definitely use this company again.
Randy Singleton
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs to our valued customers.

Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We are very satisfied with the technician Patrick. He is extremely qualified!
Lee Siebert
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and feedback on our service.

Patrick Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Patrick is a miracle worker! One of the door opener sensors was off kilter and solved our problem. When he looked up there was a crack in the garage door actually turned out to be two cracks and the door is bowing in the middle. We just assume the door will always be there what could happen to it. New door on the way.
Sandy Pedigo
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and the feedback on service provided by Patrick. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Thomas did a great job.
Van Tavassoli
A Response from: Sandy

Van, thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Joe was prompt, courteous and knowledgeable. We will definitely call on Precision Doors again for any garage door needs. Happy birthday, Joe! 5 star service!
Mike Hill
A Response from: Sandy

Mike, thank you for the 5 star review. Precision Door Service appreciates your feedback and being a loyal customer.

Joe Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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