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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 1315 reviews, averaging 4.95 Stars:
Review:

No information given by tech as to maintenance, spray requirements, poor on clean up after install. Service is good, prompt and efficient upon first call for service.
Tod Kilroy
A Response from: Sandy

Thank you for the 4 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

Precision came out on quick notice to repair a garage door. I would definitely call them again for a repair needed. The repairman was courteous and fast with the repair explaining all I needed to know.
Charles Graves
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs and LIVE customer service 24/7.

James Service Provided:
Garage Door Repair
Technician:
Review:

Technician called an hour before arriving, came on time, explained all problems, and quoted the repair estimate. He completed the repair quickly and showed it's operation. He placed a sticker on the door for any future needs. It was good to be operational again so quickly!
Gerald Visconti
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

PATRICK CAME OUT AND WAS VERY PROFESSIONAL, AND KNOWLEDGEABLE. HE REPLACED MOST EVERYTHING INCLUDING THE COIL WHICH I HAD PURCHASED A YEAR AGO FROM HOME TOWN AND HE WAS DONE WITHIN 2 HOURS. NEW GARAGE DOOR MOTOR, COIL CABLES AND WIRES?
Kathy Miller
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, Patrick. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Very pleased with the outcome. Patrick was on time and did a great job replacing springs and rollers.
Betsy Graves
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, Patrick.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The technician was extremely helpful and arrived on times and promptly after my call. This is the second garage door Precision has repaired for me, one in my home and one in a rental property. I would highly recommend Precision for service, price and workmanship.
Sandra Todd
Josh Compton Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Tech (Josh) was excellent. No wasted time or movements. Knew his job and did it.
Grail Brookshire
Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Bought door from them originally. Have had Precision repair door in past when my bike rack tore it up. Today service tech came within a few hours, within promised window, called to say he was on the way. Diagnosed paint over spray on sensor. cleaned it . Done and done. No service charge. Professional all the way around.
Allen Monsarrat
James Service Provided:
Garage Door Repair
Technician:
Review:

First off, i am a maintenance worker by trade. Knowing that my door problem had gone above my head and the parts I priced would be very expensive I decided to call a repair company. Precision was one of the first to pop up on the search. Great reviews, informative website flexable hours. I called and made a appointment for 5:30. I got a email with a picture of my repairman and confirmation of my appointment. James showed up and was very polite. We talked a little and he inspected my door. He found worn out rollers, frozen bearings and undersized springs. He quoted me a price and stated he woul be there until it was fixed properly. He completed the work in under a hour and the door was better then new. I was a little shocked at the price but after seeing the parts that were replaced the careful expert installation done and the performance after the fact it was well worth the cost. I feel like I have gotten a precision repair and a great warranty. I am confident that my garage door will be the least of my worries. If the rest of the crew is half as good as James then this is a great company to do business with.
Richard Tate
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We are very happy with our door. Everything from the first man coming to talk to the guys putting up the door was a wonderful experience. Polite people and work done in a timely manner. Would recommend to my family and friends.
Jerry Bass
Service Provided:
Install Garage Doors
Review:

Josh came in diagnosed the problem immediately had all the necessary parts and pieces to replace our busted springs, and was in and out in about an hour.....Came out 1st thing in the morning after a 5:30 evening call the day before.
Tim Abshagen
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide LIVE customer service 24/7. Happy to hear it was helpful for you.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent service and value, Nick gets 5 stars.
John Stegner
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Best service ever! The serviceman, James Wells was great, same day service, explained everything as he went thru the service. It was a great to have hired someone that was dependable & knowledgeable.
Justin Gerhardt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician James Wells. It is our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Cables
Technician:
Review:

Josh arrived as promised and explained what was needed and what involved for any other we wanted. Springs were broken and we needed new opener.Very professional and organized. Very satisfied with the end result.
Archie Fritts
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

5 Stars to James who made the right choice to tell me not put any more money into a 30 year old door and its working parts. A brand new door is on it's way.
James Thursby
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells. Hope you're enjoying your new garage door.

James Service Provided:
Install Garage Doors
Technician:
Review:

Excellent and honest service, as always!
Ron Walli
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Nick Service Provided:
Garage Door Opener Repair
Technician:
Review:

He was on time; called thirty minutes prior to his scheduled arrival. Knowledgeable on what I could do to correct the garage door problems. After doing what he recommended, the door is working!
Lee Ann Chihasz
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Nick.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

James is the best! He's polite, professional, conscientious, friendly AND punctual. We can't say enough good things about him and your company.
Curt Dewhitt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells and our company. It is our pleasure to serve you.

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Professional, courteous and prompt with excellent service. What else can you ask for? Thank you Patrick.
Rob
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Patrick came when he said he would. He was both courteous and professional. The job was done in a timely fashion and done right.
Charles Livermore
Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Can't believe I waited so long to get my garage door fixed. Called at 3:40pm and Nick was here and finished about 2 hrs later. I thought I'd have to wait at least a day or two. My door was dying a slow death and Nick had it running smooth and surprisingly quiet in no time. Replaced springs, rollers and cables...runs like new!
Hubert White
Service Provided:
Garage Door Repair
Review:

We have never used you before, but after my experience Friday we will definitely use you again when the time comes. Josh, the technician, was great - very knowledgeable and professional. Thanks for the great service!
Cara Jones
Josh Compton Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Josh came out within an hour of me calling. He was friendly, efficient and knowledgeable. He also showed me things I could do to extend the life of my garage door.
Sydney Osborne
Josh Compton Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

James is extremely knowledgeable about garage doors and wants you to understand his work. I recommend James highly. Clint Abbott
Clint Abbott
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very pleased with the service provided. My service provider's name was Josh and I would highly recommend him. If I ever have garage door issues again, I will certainly call precision and request that Josh take care of any issues.
Damon Klukken
Josh Compton Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Patrick was our technician and did a great job. He showed us and explained exactly what needed to be done. He replaced the springs, bearings, cables and rollers and also tightened the opener chain. He also had to straighten out the roller track. I can't believe how much quieter the door is now. There is also a lifetime warranty. No more garage door worries. He was also very courteous and friendly. A job well done!
John Peychal
Patrick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision came the same day I called within 1 hour. The technician was very knowledgeable and fixed the problem, plus did maintenance that I didn't know was needed. Did all the work in less than an hour. Very pleased and would recommend to anyone
Sandra Todd
Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

I am well pleased with the job done at my house.
Norma Tucker
Service Provided:
Garage Door Repair
Review:

Prompt service and parts available.
Tom Byrd
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Precision Garage Door earned a 5 star rating for the service we received. James Wells was the service man. He arrived when he said he would and fixed our garage door to my satisfaction. I would recommend this company.
Terry Burns
James Service Provided:
Garage Door Repair
Technician:
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