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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 1444 reviews, averaging 4.95 Stars:
Review:

Technician was very professional and courteous. I called at 8:00 and technician was at my house by 9:15.
Gary Harris
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Review:

Tommy was very helpful and right on time.
Gary Giles
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

These folks are the bomb! Called one late afternoon and they were here first thing the next morning. They had my old 20 something-year-old garage door fixed in no time. Patrick was great! He went beyond what anyone could have expected. Very professional, efficient, knowledgeable and friendly. New springs, rollers, cables and lots of adjustments and my door is like new.
Gail Mathes
A Response from: Sandy

Thank you for the 5 star review and 'the bomb' label. lol Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same/next day repairs. It is our pleasure to serve you. We think you're the bomb also.

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Was able to schedule same day service which was good because I use my door a great deal. The servicemen was courteous and knowledgeable plus did a great job.
Kathy Shelton
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Review:

As always, Nick and Precision did a fantastic job. Precision is the best in Knoxville and beyond. Highly recommended.
Ron Walli
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is always our pleasure to serve you.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Patrick repaired some minor damage to our garage door and replaced wheels and springs, weather seal. Very prompt, explained everything, helped with a sensor issue. Whole experience was excellent.
Ben Edwards
Patrick Service Provided:
Garage Door Repair
Technician:
Review:

James was the kind of service advisor you want to come to your home Professional courteous and honest. He could have more than I needed but did not good experience
Bob Brennan
James Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Outstanding customer service! Tommy was fast and very professional. He knew exactly what was wrong with my garage door as soon as he looked at it. All repairs were made within 30 minutes of his arrival and we even talked baseball while he worked. Scheduling around my busy lifestyle was also very easy. I'm extremely satisfied with Precision!
Bo Massey
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs for folks with busy schedules. It is our pleasure to serve you....and talk baseball.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This is my first time to use Precision. I liked their website and felt confident in my selection because of the detail they provide about their technicians. We had James and he was very professional and did a great job explaining the issues and solution. He was there on time and was done earlier than he expected. We did have an issue a few days later on a Saturday but Chuck, the owner, sent another technician right over the fix the problem. I definitely recommend them.
Mark Podgorski
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

prompt, competent and courteous service.
Paul Guy
Service Provided:
Garage Door Opener Install
Review:

Your serviceman arrived early and worked steadily until completion. He went over all our options with us and we chose the one that fit our situation. He did a very good job!
Anna Tucker
Service Provided:
Garage Door Repair
Review:

excellent service, friendly and on time
Jack Benton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Josh and Robert were very knowledgeable and efficient when they came to repair our garage door. It looks almost back to normal after it was hit by the car! Very nice young men!
Vicky & rick Lawson
Service Provided:
Garage Door Repair
Review:

Professional service. Explained work to be done, gave options. I will use their service in the future
Ed Staron
James Service Provided:
Garage Door Repair
Technician:
Review:

They are professional and answered my questions completely. The work was done in a timely manner with No HIDDEN FEES! Thank you
Christopher Thomas
A Response from: Chuck

Thank you for the 5 star review! Precision Door appreciates your business and feedback. You can always count on us for no hidden fees.

Josh C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Called at 8:00 am and Josh was here by 9:15. Very quickly diagnosed problems and made the repairs, including adjusting the opener to correct belt tension. Very happy with the courtesy and professionalism. Will recommend to anyone needing garage door repairs.
Gordon Couch
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service to meet emergency needs immediately. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Review:

My 17 year garage door hardware failed suddenly and my door stopped working. I called Precision at 10:00 a.m. Two service techs were at my house within 90 minutes and replaced basically all of my door mounting hardware plus the springs, rollers, etc. The garage door now works like new and makes no noise whatsoever. They even advised against replacement of my door opener as it would have been an unnecessary expense. I will use these guys when the opener eventually fails. This has been one of the best experiences with a home repair that I've ever had. I highly recommend this business.
Darrell Brackett
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We're happy to provide 24/& LIVE customer service to respond immediately to emergency calls. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

I am very pleased! I called Precision and got same day service. The technician, James Wells, was very knowledgeable, professional, and provided timely work. I will definitely use Precision Door again and will recommend to friends and family!!
Jessica Robinson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

The garage door specialist was very professional and provided the additional remote as well as correlating garage signals to my vehicle for easier access without the need for a remote. I find the Precision team to be very efficient, reliable, and careful in filling the client's garage door needs.
Debbra Faulkner
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our technician. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I called Precision at 9:07 this morning and Nick knocked on my door at 9:32 to do the repair. I couldn’t believe how fast he was in getting to me and the repair was just as painless. He was walking out of my house with the repair done in exactly an hour after I originally called. I also appreciated that he called to give me his ETA and that their was an email with photos of the technicians so when Nick called I was able to look in the email and know who to expect. Great service!
Hannah Mays
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We provide 24/7 LIVE customer service so we can respond immediately to emergency repairs. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

We requested a service call to satisfy a garage door concern on the home inspection connected with the sale of our house. Nick was out the same morning that we requested the service call. He made the necessary adjustment to the door which allowed us to check that item off the list. He was prompt, courteous, knowledgeable, and very competent. We would certainly recommend Precision Garage Doors. Thanks Nick!
Richard Fridell
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. Best wishes on your new home!

Service Provided:
Garage Door Repair
Review:

Great product installed on time by people that know what they are doing. Very satisfied. 2nd time I have used them.
Bt Kelly
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very happy with the service and quality of the work. The spring broke on our garage door. Due to the age of the door it needed a complete overhaul. The service was prompt, on time, and all the parts needed without making an extra trip.
Dale and pam Teague
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Josh inspected the door and let me know exactly what was needed for the repair. I would recommend these guys for all my future repairs.
Steven Chapman
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

They were on time and did a great job.
Joe Wilson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The guys that came out were very professional. Repaired my door and made it better than it was when first installed by the builder. Great service. Chose Precision because they did a great job installing a door in the other stall 6 years ago.
Allen Anderson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I came home at 8:30 last Friday, clicked the garage door opener, the door went up about 6" then dropped back down. I tried one more time and same thing... just what I needed to have to mess with the garage door. I went inside and looked, tried disconnecting the opener and tried to open by hand, couldn't hardly budge it, looked closer to see that one of the big springs was broken. So at 8:45 on Friday night and it's broke, I've got workers coming to work on my wood flooring in the morning and they need access through the garage. Luckily I found Precision Door online; stating that they're open until 9pm, work on the weekend for no additional fee and mention the add for no service fee. Sounded perfect I called, was able to make an appointment for the next morning. Jake showed up about 20 min early, 8:40 am and was finished by 10:30. He replaced both springs, replaced all the bearings and rollers, cables, put on a new gasket along the bottom of the door, and went over everything very well. The service was GREAT, price was GREAT, and I'll most likely be ordering a new door from Precision within the next 6mo-1yr. Call them if you need you garage door fixed right the first time, in a timely manner, and for a very fair price.
Tad + Teresa Aarant
James Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

We were very glad that you were able to come and repair our garage door so quickly. I will be telling everyone I know about the good job you did for us. Thank youso much.
Janice Basler
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The service person (Tommy) was on time and very friendly. He not only fixed the problem but he also pointed out other items that needed attention. He was very knowledgeable,
Jim Rich
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Thursday night around 9:00 pm the spring and cables broke on my garage door, trapping my car in the garage. Friday morning at 8:00 I called Precision door and they were there within the hour! Other places said it would be several days before they could get here and I had no way to get my car out. The Technician - Nick - was very professional and explained all options. Because the door is so old, and there was so much damage, I decided to get a new door which was much more cost effective than fixing an old worn out door. And the great part is they will have the new door installed on Monday! Nick was able to get the old door open so I could get my car out so now I'm just looking forward to my new door. Very happy with Precision. They were very prompt and courteous and really saved my day.
Vickie Brooks
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We are happy to provide 24/7 LIVE customer service for immediate service for your emergency needs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
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