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Read what people are saying
about Precision Garage Door in:

Maryville, TN

Precision Garage Door of Knoxville
has received 161 reviews, averaging 4.94 Stars:
Review:

Prompt service and parts available.
Tom Byrd
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

My installer was James, very professional, did an excellent job. would highly recommend.
Sally Lambert
James Service Provided:
Garage Door Repair
Technician:
Review:

The technician arrive on time and let me know when he was coming. He was very professional and was able to resolve my difficulty very quickly. This has been true of all service calls from Precision, and we have been working with them for 10 to 15 years. They got to my request on the same day that I notified them. I recommend the service technician and the company very highly.
Robert Ambler
A Response from: Chuck

Thank you for the 5 star review. WOW...Precision Door appreciates your loyal business for 10-15 years! It is always our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Technician:
Review:

Excellent customer service repairing broken spring on our garage door. 24/7 live operator is a plus as we were able to schedule Monday morning service by calling on Sunday. Technician, Josh Compton, very competent, personable and polite. Did not attempt to oversell warrantys or service. Replacement parts are all made in the USA. All-in-all very pleased with our decision to contact Precision door.
Norm/ Linda Forsythe
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide our customers with 24/7 LIVE customer service for your unplanned emergency needs.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Patrick was here so quickly - even on a Saturday evening. He was very professional and well informed about my problem. I found him to be extremely polite and courteous. The work was completed in a short period of time, and my door is now functioning well. Thanks for great service!
Shirley Mccutcheon
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide service on Saturday evenings at no additional upcharge.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Josh was here today and he was great.Our door won't close and you guys had just installed a new system a few months ago.He corrected the problem and took the time to explain some things to us,that were very helpful. He was extremely helpful and very professional.
Belle Williams
Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Technician James was on time, explained the repairs in needed in detail, very professional quick repair!
Jim Miller
Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Nick was my technician. EXCELLENT is all that can be said. He was prompt, courteous, knowledgeable, & very efficient! Will continue to use this company.
Jan Thompson
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Patrick arrived on time and sorted out the problem within a few minutes. Due to the age of the system we decided that the best solution was to buy a new system. I am pleased with the new system and believe I am getting value for money. I am now waiting from a call from Sandy to set up the final details. Well pleased. ( As much as I can for a guy who has to buy a new system.)
Bill Evanow
Patrick Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

My wife and I are occupying my son-in-law and daughters house and caring for their dogs while they are on active duty in the middle east. In this case...instructions from my "kids" would have been appreciated. The labeled instructions on the buttons for operation on the wall mounted garage door operation "pad" are not where they should be. I ended up locking (stopping) the operation of the door in the down position by pushing buttons in combination, individually, one at a time......trying to get the door to operate (open)...... and the long narrow button above all of the other buttons turned out to be a lock/unlock switch depending on which end of the button you push (!). I have never seen such an over-engineered complex and confusing, and in my opinion, wrongly labeled wall operation pad for a simple task as opening a garage door ! ! (Note: Instruction manual for the opener was not to be found). Your technician, Josh Compton, corrected the situation immediately! I will recommend your company to others in the neighborhood if the need for door repair arises.
Joshua Hatcher
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Your daughter and son-in-law are in our thoughts and prayers as they are in the middle East serving our country.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

James is a very good man. Professional, knowledgeable, Reliable and efficient. We have always been very satisfied with your service.
David Sherwood
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James.

James Service Provided:
Garage Door Repair
Technician:
Review:

Your technician James came promptly and repaired my door quickly. James was knowledgeable, professional and courteous. Explained in detail the trouble and I was very pleased. I recommend Precision Door Service to everyone. 5 stars all the way
John Blankenship
A Response from: Sandy

Thank you so much for the 5 star review! Precision Door appreciates your business and recommendation to others.

James Service Provided:
Garage Door Opener Repair
Product:
Cables
Technician:
Review:

James was prompt, courteous and knowledgeable. Very helpful without being high pressure. He is an excellent representative for your company. We originally considered having a door repaired, but because the doors are 20 years old, plain looking and cracked, we decided to buy new carriage house doors. We've been using Precision Door for almost 14 years and have always been satisfied.
Bill Britts
A Response from: Sandy

WOW! Thank you for the outstanding 5 star review. Precision Door appreciates your loyalty as a 14 year customer of ours. It is always our pleasure to serve you. Enjoy your new door!

James Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

knew what to do, went about the repair in an expert manner. Would recommend them to anyone that is having a problem with their garage door.
Donald Lasley
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It Is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My garage door had issues with the spring pulley hitting the door which caused the cable to jump off the wall pulley. Josh came buy and quickly resolved the issue, changed the door hardware to the correct type, stronger springs, and a different bracket on the spring pulley, quickly, and now my door works perfectly. the price for all this was good and I was very happy with the whole job. I would recommend Precision to anybody for garage door problems. John Rollins
John Rollins
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. Outstanding feedback!

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

5 stars!! Prompt. Precise. Quick and painless. A very heartfelt thank you on our garage door rebuilds. Glad to do business with you.
Scott Webb
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It is a pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

My technician was very professional and helpful to make the decision for my problem I would rate your company a 5?????????? Thanks again and will recommend to all of my friends and family.
Brenda Cathcart
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to friends and family. It is our pleasure to serve you.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My garage door had a bent door track and wouldn't open. I made a call to Precision Door Co. on Friday at 5:45PM. I was already impressed because I assumed they would be closed for the weekend and I would just leave a message, with my car stuck in the garage till at least Monday. Instead, I spoke with a polite customer service rep, who scheduled an appointment for 11:00 the following Saturday. James came out ahead of schedule and fixed the door track, lubricated the rollers, programmed the exterior code box for the door and then programmed the visor opener in my wife's car. He went above and beyond and the bill was more than reasonable. I will recommend Precision Door Co. to anyone needing garage door repairs. Thank you for your professional service. Happy customer!
Roger Lane
A Response from: Sandy

Thank you so much for the 5 star review. Precision Door appreciates your business and recommendation to others. We're happy to provide 24/7 live customer service for times when your door won't open after hours and your car is stuck inside. James is an exceptional technician and I'm not surprised he went above and beyond your expectations. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

Great service, very knowledgeable!
Dennis / tammy Johnson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

We were so pleased with the service performed on our garage door. I called on a Saturday and someone arrived within the hour. The job was finished within thirty minutes. Awesome!
Dee
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to offer same day/same hour service, even on Saturday.

James Service Provided:
Garage Door Repair
Technician:
Review:

Patrick Stockton did a superb job for us! Our garage door has never been as quiet and smooth. We made the call for repair and this nice employee was here in less than an hour and put the new one in that same day. We are so pleased and would highly recommend Precision Door Service to anyone! WE'RE GLAD TO GIVE THE FIVE STARS
Archie Anderson
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to offer same day service.

Patrick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Patrick is a very good technician. He is a tribute to your company. Tom
Tom Witt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Patrick.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Outstanding same day service!!!!!!!!! I was given a 2 hour window. Between 1100-1300- . Tommy gave me a call to let me know when he would arrive and showed up at 1145. Did a great job and was done in about 15 minutes. Precision's success is because they have great technicians!!!! If you need a new garage system or repair. These are your guys. Great job!!!!!!!!
Bill Evanow
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback on Tommy. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

I've used Precision Door Service twice and both times the service was excellent. If I have a problem in the future I would call them. Very dependable!!
Phil Perriolat
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your repeat business as a loyal customer. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Great experience. I called on a Saturday morning and Joe was at my house that afternoon within the time window originally provided. He was professional and courteous. I would recommend them to anyone!
Melissa W
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

Joe Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James was very professional and quick. Our service was performed on the same day we called, and we are very happy. Thanks to James and your team
Mike Bush
A Response from: Sandy

Thank you for a 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Did a great job. Was on time and got the door up n running quick thank you all for the great work.
Sam & vikki Slivon
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

James was my tech and he was very thorough and knowledgeable. He explained what I needed (cables, springs, rollers, new remotes etc.) and quoted me a competitive price to do the work. He also answered all my questions to my satisfaction. I would certainly recommend Precision Doors to anyone who wants a quality job at competitive prices.
Larry Wacker
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and honest feedback on James and the service you received. Your recommendation to others is the greatest compliment we could receive.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Same day service was great!
Linda
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates you business and feedback. It is always our pleasure to provide same day service when possible.

Service Provided:
Broken Garage Door Spring Repair
Review:

Joe did a great job.
John Barbara
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Joe Service Provided:
Broken Garage Door Spring Repair
Technician:
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