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Read what people are saying
about Precision Garage Door in:

Clinton, TN

Precision Garage Door of Knoxville
has received 32 reviews, averaging 5.00 Stars:
Review:

They were polite when setting up the appointment. They called and told me they were on their way and arrived on time. Nick was the technician that came out and was professional. He was polite and took the time to explain my options. He explained how long it would take and explained how to operate everything when he was done. Very pleased with product and the service. Would recommend them again.
James Burrell
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

James was prompt, courteous and did a great job installing my new opener.
Tom Meredith
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Very much enjoyed the service and the Technician Tommy. Very congenial and helpful on what should be done and why. Makes a lot of difference.
Bob Mcintyre
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service from Tommy. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I found Precision Doors on Google searching for a company to fix our automatic garage door. It is a very large garage door on a shop, quiet larger than an average garage door. I called that morning and Josh arrived exactly when he said he would the same day. He is very professional, kind and HE KNOWS WHAT HE IS DOING! I am so very impressed with him and the company. Their prices are reasonable and most of all they are right on time! If you have a garage door issue, THIS IS THE COMPANY TO CALL!!!
Pamela Mchugh
A Response from: Sandy

WOW! Thank you so much for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve customers the same day. Wishing you and your family a very Merry Christmas.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Joe was prompt and courteous. He explained my options clearly and offered me good information to make my decision.
Tom Meredith
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Joe Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I got home from work to find my garage door wouldn't open. Within an hour they had a technician in my driveway. Nick was great; he took the time to explain what had gone wrong and how he would fix it. If there was a way to give Precision 6 stars I would.
Ryan Bachor
A Response from: Sandy

Thank you for the '6' star review! Precision Door appreciates your business and feedback. It is always our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

100% professional company and employee
Bobby Nier
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

I am very satisfied with your work. The technician was very prompt and courteous. I would recommend you to a friend. Repaired garage door. I'll give you a 5 star. Thank you.
Laurie Gibbs
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others.

Service Provided:
Garage Door Repair
Review:

my door was making way to much noise i thought it would break into, Tommy came out quickly saw the problems my door had and told us what it would coast to repair, it was a little pricey however I had the work done and the door is so quite you can sleep through the opening and closing of the door now, great work and Tommy was a professional thank you
Jeffrey Risden
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. We're happy to hear your door is running very quietly now.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Nick was the tech and he was great. Thanks again. So happy that the doors is fixed. 5 STARS
Anita Johnson
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

James was on time, listened to my story of a stopping-in-mid-cycle door, studied the 17 yr old garage door's behavior, made the necessary and proper adjustments, and installed new rollers. Everything is better now and works. Very satisfied with both the service and the professionalism.
Bernard Ducamp
A Response from: Sandy

Thank you for your review. We appreciate your business.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I strongly suggest Precision door. They were here on time as scheduled. Thomas was very professional and courteous. No pressure for extra services yet willing to point out needed repairs. Job was done safely. I will be using Precision to replace 18 year old garage door when I can. Price was very reasonable. Workmanship second to none. Use these guys you won't regret it.
Mike Reed
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas Service Provided:
Garage Door Repair
Technician:
Review:

The garage door torsion spring snapped in two at 6:15 in the morning and I gave Precision Doors a call at 6:30 a.m. and they were here by 8:30. My technician James was very curtious and knowledgeable. He had my door fixed in 30 minutes great job James and Precision Doors. I would definitely recommend them to everyone I know. I will definitely use Precision Doors again if I need them.
Robert Alexander
A Response from: Emily Whalen

Thank you so much for your review and recommendation! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

On March 23, 2015, an Amarr Stratford 300 (18 ft) and Linear PDS 800 opener were installed by Charles & Dylan. They removed the existing garage door and drive and installed the new door and drive motor in about 2 1/2 hours. Their work was excellent, and Charles explained the operation and maintenance clearly. They returned on April 2 to install the trim because the improper length was ordered and loaded on their truck for the initial installation. The door is operating very well. The products are obviously engineered for ease of assembly, and the installers are well trained for that purpose. I can not evaluate the long term reliability of the door and opener because of the recent service initiation. However, the door appears to be very well designed and manufactured. It was easy to communicate with the installers. From their information, it appears the Amarr door is superior to competitors' products because of the material and manufacturing design. Precision's expertise and competence will enable me to recommend their services to others.
Bill Hartman
A Response from: Emily Whalen

Thank you very much for your review and recommendation! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Patrick installed a new opener and replaced everything but the door and tracks. He did a quality job. I highly recommend your company.
Terry Miller
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.
David Erickson
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Luis came to my home on time and with short notice. He called to let me know when he was on his way. Glad to see the spring replaced within two hours of my call to them.
Mark Vickery
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I found your listing in Mint Magazine, and as I had been out of town and had no one else to help, I called your number. When the repairman came I explained I needed for the door to open and close and it wouldn't and I was fairly certain it wasn't too bad because the same thing had happened to my husband and he fixed it very easily. Your repairman Patrick Stockton, told me the emergency cord had been released so that the door could be opened if the electricity went out. He put the cord back in position and the door immediately opened and shut with the electric opener. He said that since he was here and there was a $65 service charge he would look the door over and inspect and tell me what he found. After his inspection he told me he had found frayed wire, pulleys that needed replacement I asked how much he said $523.00 with the discounts allowed. I told him I wanted to talk with my sons and his immediate response was "You don't trust me?" I felt a bit intimidated and told him to go ahead. While he was working I went on line and did some research. I could have had a new Genie installed for less that this repair bill. I feel like I was taken advantage of and am extremely disappointed in your company. I have to take responsibility for this since I gave permission for the repair, but I have learned a valuable lesson. I will go with my gut feeling from now on and not be intimidated by anyone.
Judy Lawson
A Response from: Emily Whalen

Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and if you felt intimidated. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Patrick Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Technician was friendly, and arrived on time, was even a little early but called to see if it was ok to come early. He did the repair quickly. It is nice to receive timely service and phone calls. Good customer service.
Lisa Harrill
A Response from: Jodi Cook

Thank you for your feedback! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Luis arrived in the time given. Introduced him self and started to work accessing the problem. He was very efficient and timely on doing the work. He explained how to use the new door opener and remotes. He asked if we had any questions. We feel your charges are very reasonable and would be glad to recommend your company to everyone needing this service. Thanks again for your prompt service and excellent service staff.
Jerry Murray
A Response from: Jodi Cook

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Excellent response time to my call on a Saturday. Service tech Dio very nice and explained things well...performed overhaul in efficient manner...Thanks!
Larry Bass
Service Provided:
Install Garage Doors
Review:

Service tech arrived on time did a super job. Now the new owner of the house will have two smoothly operating garage doors when they move in.
Janet Lowrie
Service Provided:
Broken Garage Door Spring Repair
Review:

My wife and I were really pleased with the level of service and professionalism Patrick displayed while in our home. He was very thorough with his assessment of our issue and was willing to answer any questions we had during the process. He also came at 8pm at night and worked in freezing cold conditions for about an hour and a half to make sure we were taken care of! Thanks Patrick! We will definitely recommend you to the families in our neighborhood.
David Smith
Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Dio was knowledgeable and professional. I would highly recommend Precision. Great experience!
Dianne LAUGHLIN
Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
Review:

The repair guy was great. Very quick, neat, and professional.
John Cole
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Technicians from Precision showed up on time, removed the old garage door, installed a new insulated garage door. The work was done in a speedy, very professional manner and all trash from the job was totally cleaned up. I am completely satisfied with my new garage door and would highly recommend Precision. Great service and an excellent new insulated overhead garage door at a great price.
Carl Warner
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Although the price was way more than expected, Patrick arrived on time and did a great job explaining the problems to me and then fixing them. He was professional, courteous and helpful. I would highly recommend him.
Judith Watson
Patrick Service Provided:
Install Garage Doors
Product:
Remotes / Keypad
Technician:
Review:

Great job ! On time and Thomas properly diagnosed the problem and repaired promptly. Would definitely recommend.
Gary Cooper
Thomas Service Provided:
Install Garage Doors
Technician:
Review:

The two men that came out today were very nice young men.I was pleased with the service and will call again when I need service
phillip lesniak
Thomas Service Provided:
Garage Door Opener Repair
Technician:
Review:

Thomas and Don were on time and quick to diagnose all of the strange problems I've been having for years. I will recommenced your company highly!
Jane Peplow
Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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