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Read what people are saying
about Precision Garage Door in:

Loudon, TN

Precision Garage Door of Knoxville
has received 94 reviews, averaging 4.96 Stars:
Review:

Pre arrival phone call, explained everything, very happy with the service.
Gary Stuart
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

No information given by tech as to maintenance, spray requirements, poor on clean up after install. Service is good, prompt and efficient upon first call for service.
Tod Kilroy
A Response from: Sandy

Thank you for the 4 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

Technician called an hour before arriving, came on time, explained all problems, and quoted the repair estimate. He completed the repair quickly and showed it's operation. He placed a sticker on the door for any future needs. It was good to be operational again so quickly!
Gerald Visconti
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very pleased with the outcome. Patrick was on time and did a great job replacing springs and rollers.
Betsy Graves
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, Patrick.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Tech (Josh) was excellent. No wasted time or movements. Knew his job and did it.
Grail Brookshire
Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

He was on time; called thirty minutes prior to his scheduled arrival. Knowledgeable on what I could do to correct the garage door problems. After doing what he recommended, the door is working!
Lee Ann Chihasz
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Nick.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

I saw your advertisement on TV including free service charge this week. My house is 26 years old and I still like my steel garage doors, but decided to upgrade all the working parts and switch over to the belt drive garage door opener. Nick was courteous, very knowledgeable as he explained exactly what was being changed and gave me choices. Phoned before he came to my house in the company truck with Precision graphics which gave me peace of mind. Your company is very professional and I rate Nick at 5.
Beverly Meinert
A Response from: Sandy

Thank you for the 5 star review. Happy to see our TV ad caught your attention. Precision Door appreciates your business and feedback on our technician Nick.

Nick Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Josh was very helpful in analyzing problems with our existing door. He installed new springs and rollers, and installed a new belt driven opener. He did a fantastic job and now the door works perfectly. I highly recommend Josh and Precision.
Gary Hofeldt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation of Josh and company. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Patrick was extremely knowledgeable and did a great job. Would recommend your company.
John Andrew
Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very impressed with the level of service we received with our new garage door. They were very professional and punctual and took the time to show us how to maintain the door. We were also very impressed with the quality of the door, when compared to what we had previously. If you need a garage door, you will not be disappointed with Precision!
Gina Gossett
A Response from: Sandy

WOW! Thank you for the 5 star review and outstanding feedback. Precision Door appreciates your business and recommendation.

Patrick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Garage door repair by Terry and helper John . Had the bottom two panels replaced after I started to back out before the door was all the way up! Terry was very professional and they got the job done quickly.
Martha Riggleman
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Terry and Jon. It was our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

WOW! Josh called before he came to let me know he was on his way. He immediately assessed the problem and fixed it in a little over 30 minutes. He was professional and courteous. He even swept my garage where he was working! Precision is the best!!!
Anita Guevara
A Response from: Sandy

Thank you for the outstanding 5 star review on Josh. Precision Door appreciates your business and feedback. We love hearing he swept your garage!

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

I called for service on Friday evening. My call was returned within minutes and a next day appt. was scheduled. Josh arrived on time was very professional explained what I needed and did the job. I appreciate the fact he didn't try to sell me unneeded replacements. I would recommend this company and will use again if needed. Sincerely Barbara
Barbara Whitcomb
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide weekend service for folks with hectic schedules.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Garage door repair was done with good results after replacing several door items like rollers & bearings but to charge $ 500.00 was way over the top. Probably will not use your service again because of cost.
Stewart Anderson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and honest feedback.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Very prompt service; Josh was very thorough in assessing the needed repair, explaining what it would take to do it, along with an accurate estimate. The damaged spring was replaced, the door operation adjusted and restored. Chose Precision due to available same day service, and the website reviews they had received for other work. Will definitely use them again should the need arise!
Charles French
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide same day service, as we know folks have busy lives. We look forward to serving you in the future. All of us at Precision Door with you a very Merry Christmas!

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I was very pleased with the service you provided. Patrick explained everything that he would be doing to fix my door. And he made sure that it operated perfectly!
Lee Ann Chihasz
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. All of us at Precision Door wish you a very Merry Christmas!

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

It was a pleasure to have the warranty repair done today, fast and effective.
Melinda & steve Semer
A Response from: Sandy

Thank you for the 5 star review. It is our pleasure to service warranty repairs with no hassle. Precision Door appreciates your business.

Joe Service Provided:
Garage Door Opener Repair
Technician:
Review:

Same day service. Problematic brand door. James called technician who knows my brand. Quickly had doors reprogrammed. Helped with reprogramming cars as well.
John Marcy
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our same day service from James.

James Service Provided:
Garage Door Opener Install
Technician:
Review:

I was impressed when I saw that you could see a picture of the technician and read about him before he even came out. We had James and liked him very much. He was very professional and at the same time talkative and friendly. The problem was that the garage door wouldn't close when the control button was pushed. He not only fixed that very quickly but also pointed out that our garage door needed other repairs which we had him do. We would recommend Precision and we would also call again if we have another problem.
Sondra Bessel
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and wonderful feedback on James, our technician.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Not only was the service performed quickly but the employees explained every detail as the work was done. New springs, rollers and garage door opener were installed in a courteous manner.
Ginnie Murdoch
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It was our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Excellent, timely service and quality workmanship. When a power outrage took out my keypad, they came out immediately and reset it. Definitely would use again and recommend
Joe Mulherin
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to serve you.

Nick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We love our new garage doors! Precision Garage Door of Knoxville EXCELS in customer service. Everyone we talked with was professional and extremely helpful. They follow-up with you and maintain communication throughout the whole process of getting your new garage doors. They have a wonderful selection of garage doors too. A+ service ~ we highly recommend them!
John Warwick
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. We are happy to hear you love your new doors. It is our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The workers were here when I was told they would The two guys went about their jobs with professionally. The product met my expectations. The initial presentation gave me needed information.
Terry Taylor
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We hope you are enjoying your new garage door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

excellent work efficient and on time
James Luci
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Opener Install
Product:
Rollers
Technician:
Review:

The technician analyzed the problem and came up with a solution quickly. He had all the parts to fix the fault on his truck. It was a fast and easy visit!
Bradley Berger
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Nick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Thomas checked out the door and hardware prior to replacing the springs. He was very thorough and explained the problem areas and recommended various solutions.
Carl Grassi
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

I hoped they could fix my Genie, but allas it had past on at the age of 20. So went ahead & had Tommy install a whole new one. Much better!! Great job and even took My old friend Geni away for the proper burial R.I.P. Genie welcome to the new kid on the block. They were 5 stars all the way. Thanks Tommy.
Dusty Moulton
A Response from: Sandy

Thank you for the 5 star review. Please accept our condolences for your old friend Geni. We were happy to give Geni a proper burial for you. Precision Door appreciates your business and hilarious feedback.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I was very happy with your technician, James. He was prompt on his appointment, very knowledgeable about garage doors and his estimate seemed very fair. When the time comes for the garage door to be installed in my shop, I will use ask for Janes and use Precision Doors.
John Barrett
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. We look forward to serving you with your future garage door purchase.

James Service Provided:
Install Garage Doors
Technician:
Review:

Great Job! The servicemen arrived timely and completed the job quickly and efficiently. Thank you.
Vicki & noel Freedman
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tommy came out, was very knowledgeable. I will give his number toanyone I know that has a garage door in need of repair. While he did not do any work, I will have him install a threshhold when the weather gets a little warmer.
Peter Hall
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
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