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James
Tech ID#: 8
Reviews: 185
Average: 4.98 stars
Drug Test: 7/16/2014

James

Technician
James has received 185 reviews, averaging:

James's Bio:

I have lived in East Tennessee since 1997. I'm married with 4 children and 3 grandchildren. I like to spend time with family and friends. I like to workout, run, and read in my spare time.
Review:

The service provided by Precision was great. James, the technician was very knowledgeable and helpful.
Michael Scruggs
James Service Provided:
Garage Door Repair
Technician:
Review:

Called around noon to have someone check out a problem we were having with our garage door. Got an appointment that day with a 3:00 - 5:00 window. James called at 2:00 and said he'd be at the house by 2:30. When he arrived we discussed the problem. After taking a look at the door James reviewed our options and the cost. I authorized James to go ahead with the repair. He was finished at 3:30 and I was completely satisfied with the work. I would definitely call Precision door and James if I had garage door problems.
Gregory Morrill
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and wonderful feedback on your service from James. It is our pleasure to provide same day, sometimes same hour service.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Internet web page with 12 hour service hours listed. Called at approximately 2:30 pm and door services completed by 5:30 pm the same day. Rated at 5 Star. PDS Overall service performed on both garage doors. Service call was conducted in a professional and courteous manner. I would recommend this company to my friends and family.
Steve Orr
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

James arrived when he said he would. I told him that my garage door opened when it was dark but not when the sun was shining. Of course when he arrived, it was cloudy. the door worked perfectly. He checked it and discovered that one of the lights near the bottom of the door was very loose. He tightened it. He told me that as loose as it was, the slightest vibration would cause the door to not operate properly. He told me if it did not operate properly when the sun was out, call him back.
Rocke Vern
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James. It is our pleasure to serve you. Have a blessed Christmas and New Year.

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

I am absoluutely satisfied and look forward to your guys coming to do the work.
Henry Usey
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James. It is our pleasure to serve you. Have a blessed Christmas and New Year!

James Service Provided:
Garage Door Repair
Technician:
Review:

James did a great job. He replaced both broken springs and cables. He made adjustments and repairs to a 15 year neglected door in professional and timely manner.. Great job! Very satisfied!
Donny Gibson
James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The mechanic was very knowledgeable and explained all the options for resolving the problem, He worked quickly and the door is operating great.
Linda Young
James Service Provided:
Garage Door Repair
Technician:
Review:

Precision came out on quick notice to repair a garage door. I would definitely call them again for a repair needed. The repairman was courteous and fast with the repair explaining all I needed to know.
Charles Graves
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs and LIVE customer service 24/7.

James Service Provided:
Garage Door Repair
Technician:
Review:

Bought door from them originally. Have had Precision repair door in past when my bike rack tore it up. Today service tech came within a few hours, within promised window, called to say he was on the way. Diagnosed paint over spray on sensor. cleaned it . Done and done. No service charge. Professional all the way around.
Allen Monsarrat
James Service Provided:
Garage Door Repair
Technician:
Review:

First off, i am a maintenance worker by trade. Knowing that my door problem had gone above my head and the parts I priced would be very expensive I decided to call a repair company. Precision was one of the first to pop up on the search. Great reviews, informative website flexable hours. I called and made a appointment for 5:30. I got a email with a picture of my repairman and confirmation of my appointment. James showed up and was very polite. We talked a little and he inspected my door. He found worn out rollers, frozen bearings and undersized springs. He quoted me a price and stated he woul be there until it was fixed properly. He completed the work in under a hour and the door was better then new. I was a little shocked at the price but after seeing the parts that were replaced the careful expert installation done and the performance after the fact it was well worth the cost. I feel like I have gotten a precision repair and a great warranty. I am confident that my garage door will be the least of my worries. If the rest of the crew is half as good as James then this is a great company to do business with.
Richard Tate
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Best service ever! The serviceman, James Wells was great, same day service, explained everything as he went thru the service. It was a great to have hired someone that was dependable & knowledgeable.
Justin Gerhardt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician James Wells. It is our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Cables
Technician:
Review:

5 Stars to James who made the right choice to tell me not put any more money into a 30 year old door and its working parts. A brand new door is on it's way.
James Thursby
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells. Hope you're enjoying your new garage door.

James Service Provided:
Install Garage Doors
Technician:
Review:

James is the best! He's polite, professional, conscientious, friendly AND punctual. We can't say enough good things about him and your company.
Curt Dewhitt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on James Wells and our company. It is our pleasure to serve you.

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James is extremely knowledgeable about garage doors and wants you to understand his work. I recommend James highly. Clint Abbott
Clint Abbott
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision Garage Door earned a 5 star rating for the service we received. James Wells was the service man. He arrived when he said he would and fixed our garage door to my satisfaction. I would recommend this company.
Terry Burns
James Service Provided:
Garage Door Repair
Technician:
Review:

Service provider was quite prompt and courteous. Told us everything we needed before starting work and recommended some additional items we needed to bring the door up to current specs. Well worth the money we spent
Carlene Lecompte
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your technician, James Wells, was very professional and helpful, courteous and knowledgeable. He helped my mother in deciding to replace her old garage door opener and explained everything to her very professionally. She was very pleased with his service and how quickly he did the work. She was also surprised that he had all the necessary equipment available on his truck already. She had already checked with another company, who serviced her garage door opener, about getting a replacement and they told her she had to go to the store to buy the garage door opener and then schedule an appointment to install it. With one phone call, the replacement was taken care of. Everything was cleaned up and the old garage door opener removed when James was finished. Thank you for a very good job done!
Deanne Oster
James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My installer was James, very professional, did an excellent job. would highly recommend.
Sally Lambert
James Service Provided:
Garage Door Repair
Technician:
Review:

This company has the most polite,educated and well tweeked personel in their job of any company I have ever seen. I met the cleanest,nicest,gentleman, his name was James and he deserves 10 stars for being the best of the best.at knowing his job,politness,courteous,listens,and explains well,in detail every aspect of the job. If their work was only 1/2 as good as their personnel is polite and knowable about their job ,PRECISION GARAGE DOOR WOULD BE A 10+ OUT OF A POSSIBLE 5 STAR RATING ????
Thomas Alexander
A Response from: Sandy

WOW! Thank you for the outstanding 5 star review. Precision Door really appreciates your business and feedback on our hard working team. It is our pleasure to serve you.

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

James performed a total overhaul on my old garage doors, so I purchased several of the options.
Jan Evridge
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Excellent and timely service! We will call again.
Toni Mcdaniel
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Crew were pros. Very nice gentlemen. Love the product and workmanship.
Wayne Chappelle
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We were able to same day service. In fact the technician was at our house within two hours of scheduling the call. The work was done quickly and professionally
James Owens
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

James was prompt and professional. After replacing the broken spring, rollers, bearings, and cables our door is better that it was new! Called Saturday morning and got an appointment for Saturday evening. Simplest home repair experience ever!
Matt Davis
James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I had another company install a garage door track approx. 4 years ago and that was when the problems started. After finding out that the company was no longer in business, I had to repair the door 3 times myself when the lift cables started coming loose - the locking bolts were not tightened properly. Then the torsion spring sprung loose, while I was working on the cables again. The roller rod sprung around and shifted, almost hitting my hands while I held the cable drum. I decided to quit while I was ahead, I called Precision and they came out on a weekend and did a full track overhaul, problem solved. I would recommend them to any one needing work done to their garage door.
Raymond Brostean
James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jon did an excellent job, very quick and courteous!
Tracey Smith
James Service Provided:
Install Garage Doors
Technician:
Review:

James did an outstanding job with full explanations before beginning. Timely, efficient, quality work.
Satisfied customer
James Service Provided:
Garage Door Repair
Technician:
Review:

Came out within hours. James was fast, through and honest. Good warranty included.
Jeff Miller
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on James Wells, your technician, and our warranty. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

Punctual and professional! Five stars for you guys. I would recommend you to anyone I know! Thanks for your prompt service.
Libby Haun
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Technician:
Review:

James did a great job and was fast and efficient. Would recommend this company to others.
Nicole Workman
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

James Service Provided:
Garage Door Repair
Technician:
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