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Read what people are saying
about Precision Garage Door in:

Clinton Area, TN

Precision Garage Door of Knoxville
has received 41 reviews, averaging 5.00 Stars:
Review:

Prompt service, Nick the technician was very polite. They installed my door. I needed service on this trip. They are good installers. I would certainly buy a door from them again if I needed one. I highly recommend Precision Door!
Lisa Harrill
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your loyal business and recommendation to others. It is always our pleasure to serve you.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Completely satisfied. Josh gave me my options, explaining each one and let me decide with absolutely no pressure. He knowledge and answers to my questions made my decision easy.
Darla Carroll
A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Very much enjoyed the service and the Technician Tommy. Very congenial and helpful on what should be done and why. Makes a lot of difference.
Bob Mcintyre
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service from Tommy. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I found Precision Doors on Google searching for a company to fix our automatic garage door. It is a very large garage door on a shop, quiet larger than an average garage door. I called that morning and Josh arrived exactly when he said he would the same day. He is very professional, kind and HE KNOWS WHAT HE IS DOING! I am so very impressed with him and the company. Their prices are reasonable and most of all they are right on time! If you have a garage door issue, THIS IS THE COMPANY TO CALL!!!
Pamela Mchugh
A Response from: Sandy

WOW! Thank you so much for the 5 star review. Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve customers the same day. Wishing you and your family a very Merry Christmas.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

Joe was prompt and courteous. He explained my options clearly and offered me good information to make my decision.
Tom Meredith
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Joe Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I got home from work to find my garage door wouldn't open. Within an hour they had a technician in my driveway. Nick was great; he took the time to explain what had gone wrong and how he would fix it. If there was a way to give Precision 6 stars I would.
Ryan Bachor
A Response from: Sandy

Thank you for the '6' star review! Precision Door appreciates your business and feedback. It is always our pleasure to serve you.

Nick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

GREAT,PATRICK, reworked all our older doors. They hear and work with new...every thing, except doors. THIS IS MRS. GLADYS HERRELL. This was my idea for PRECISION....I love the new NOISE, ha,ha,ha.
Paul Herrell and gladys herrell
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We're excited that you 'love the new noise.' It was our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

100% professional company and employee
Bobby Nier
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

I am very satisfied with your work. The technician was very prompt and courteous. I would recommend you to a friend. Repaired garage door. I'll give you a 5 star. Thank you.
Laurie Gibbs
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others.

Service Provided:
Garage Door Repair
Review:

my door was making way to much noise i thought it would break into, Tommy came out quickly saw the problems my door had and told us what it would coast to repair, it was a little pricey however I had the work done and the door is so quite you can sleep through the opening and closing of the door now, great work and Tommy was a professional thank you
Jeffrey Risden
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. We're happy to hear your door is running very quietly now.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision did an outstanding job replacing the broken springs on my garage door and providing the PDS Overhaul. My technician, James, was very courteous and professional and the job was completed very in a very timely manner. This is my first time dealing with Precision Door and I would highly recommend them! My garage door operates like new now, so smooth and quiet. Great job!!!
Ronnie Spurlock
A Response from: Sandy

Thank you for the 5 star rating for our Technician James and the company. Precision Door appreciates your business and recommendation to others. Wishing you a Merry Christmas and blessed New Year.

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The technician(Patrick) was professional, knowledgable, and courteous. I would definitely recommend Precision.
Mark Casey
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Nick was the tech and he was great. Thanks again. So happy that the doors is fixed. 5 STARS
Anita Johnson
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

James was on time, listened to my story of a stopping-in-mid-cycle door, studied the 17 yr old garage door's behavior, made the necessary and proper adjustments, and installed new rollers. Everything is better now and works. Very satisfied with both the service and the professionalism.
Bernard Ducamp
A Response from: Sandy

Thank you for your review. We appreciate your business.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I strongly suggest Precision door. They were here on time as scheduled. Thomas was very professional and courteous. No pressure for extra services yet willing to point out needed repairs. Job was done safely. I will be using Precision to replace 18 year old garage door when I can. Price was very reasonable. Workmanship second to none. Use these guys you won't regret it.
Mike Reed
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas Service Provided:
Garage Door Repair
Technician:
Review:

James is great. He explained everything he was doing and what the problem was. I had to have the springs and cables replaced on my garage door and he removed the old ones and had the new ones installed in just under an hour. He was very courteous and knowledgeable. Thank you!
Peter
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The garage door torsion spring snapped in two at 6:15 in the morning and I gave Precision Doors a call at 6:30 a.m. and they were here by 8:30. My technician James was very curtious and knowledgeable. He had my door fixed in 30 minutes great job James and Precision Doors. I would definitely recommend them to everyone I know. I will definitely use Precision Doors again if I need them.
Robert Alexander
A Response from: Emily Whalen

Thank you so much for your review and recommendation! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

On March 23, 2015, an Amarr Stratford 300 (18 ft) and Linear PDS 800 opener were installed by Charles & Dylan. They removed the existing garage door and drive and installed the new door and drive motor in about 2 1/2 hours. Their work was excellent, and Charles explained the operation and maintenance clearly. They returned on April 2 to install the trim because the improper length was ordered and loaded on their truck for the initial installation. The door is operating very well. The products are obviously engineered for ease of assembly, and the installers are well trained for that purpose. I can not evaluate the long term reliability of the door and opener because of the recent service initiation. However, the door appears to be very well designed and manufactured. It was easy to communicate with the installers. From their information, it appears the Amarr door is superior to competitors' products because of the material and manufacturing design. Precision's expertise and competence will enable me to recommend their services to others.
Bill Hartman
A Response from: Emily Whalen

Thank you very much for your review and recommendation! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Patrick installed a new opener and replaced everything but the door and tracks. He did a quality job. I highly recommend your company.
Terry Miller
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.
David Erickson
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Luis came to my home on time and with short notice. He called to let me know when he was on his way. Glad to see the spring replaced within two hours of my call to them.
Mark Vickery
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I found your listing in Mint Magazine, and as I had been out of town and had no one else to help, I called your number. When the repairman came I explained I needed for the door to open and close and it wouldn't and I was fairly certain it wasn't too bad because the same thing had happened to my husband and he fixed it very easily. Your repairman Patrick Stockton, told me the emergency cord had been released so that the door could be opened if the electricity went out. He put the cord back in position and the door immediately opened and shut with the electric opener. He said that since he was here and there was a $65 service charge he would look the door over and inspect and tell me what he found. After his inspection he told me he had found frayed wire, pulleys that needed replacement I asked how much he said $523.00 with the discounts allowed. I told him I wanted to talk with my sons and his immediate response was "You don't trust me?" I felt a bit intimidated and told him to go ahead. While he was working I went on line and did some research. I could have had a new Genie installed for less that this repair bill. I feel like I was taken advantage of and am extremely disappointed in your company. I have to take responsibility for this since I gave permission for the repair, but I have learned a valuable lesson. I will go with my gut feeling from now on and not be intimidated by anyone.
Judy Lawson
A Response from: Emily Whalen

Thank you for your review! We apologize that you were not completely satisfied with our service. At the time of service our technician evaluated the garage door and informed you of any issues that would need to be resolved so that your garage door would function properly. At Precision Door Service we pride ourselves with the highest quality parts and excellent customer service. We also apologize for the aggressive sales tone and if you felt intimidated. We have taken the appropriate action to ensure this will not be a reoccurring problem. If you should have any other concerns, please contact our office at 865-539-3656. We appreciate your business!

Patrick Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Technician was friendly, and arrived on time, was even a little early but called to see if it was ok to come early. He did the repair quickly. It is nice to receive timely service and phone calls. Good customer service.
Lisa Harrill
A Response from: Jodi Cook

Thank you for your feedback! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Luis arrived in the time given. Introduced him self and started to work accessing the problem. He was very efficient and timely on doing the work. He explained how to use the new door opener and remotes. He asked if we had any questions. We feel your charges are very reasonable and would be glad to recommend your company to everyone needing this service. Thanks again for your prompt service and excellent service staff.
Jerry Murray
A Response from: Jodi Cook

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Excellent response time to my call on a Saturday. Service tech Dio very nice and explained things well...performed overhaul in efficient manner...Thanks!
Larry Bass
Service Provided:
Install Garage Doors
Review:

Luis was very professional and knew exactly what he was doing. I would not hesitate to have him come back for any further repairs.
David HAWKINS
Service Provided:
Install Garage Doors
Review:

Luis was very professional and knowledgable. He was right on time with our given estimated time of arrival. He was quick and accurate with the repair. Very impressed with him. Will recommend to anyone who needs service and repair with garage doors :)
Kyle Gardner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service tech arrived on time did a super job. Now the new owner of the house will have two smoothly operating garage doors when they move in.
Janet Lowrie
Service Provided:
Broken Garage Door Spring Repair
Review:

My wife and I were really pleased with the level of service and professionalism Patrick displayed while in our home. He was very thorough with his assessment of our issue and was willing to answer any questions we had during the process. He also came at 8pm at night and worked in freezing cold conditions for about an hour and a half to make sure we were taken care of! Thanks Patrick! We will definitely recommend you to the families in our neighborhood.
David Smith
Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thank you for the great tune-up service. Dio was very knowledgable and personable. I hope to have your company install our doors in the home we are building.
Robin Jones
Service Provided:
Garage Door Repair
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