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Read what people are saying
about Precision Garage Door in:

Sevierville, TN

Precision Garage Door of Knoxville
has received 41 reviews, averaging 4.95 Stars:
Review:

Jon did an excellent job, very quick and courteous!
Tracey Smith
James Service Provided:
Install Garage Doors
Technician:
Review:

One Door Spring broke. Door would not open, both vehicles inside.Spouse had to go to work next morning. Called Precision Door told them details, they had an opening at 6pm. Josh Compton arrived around 8pm, did a very professional job and did not complain about having to work late. He replaced all moving parts, most of which were 40+ years old. Now the door is so much less noisy and runs so much smoother. I would highly recommend Josh and Precision Door Service.
Earl Marmie
A Response from: Sandy

WOW! Thank you for the 5 star review for Precision Door and Josh. Precision Door appreciates your business and recommendation. We realize garage doors don't break when it is convenient, during 8-5 business hours. It is our pleasure to provide after hours repair service and 24x7 live customer support.

Josh Compton Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service was fast, effective and very reasonably priced. The technician that came out was friendly and informative. We had our repair completed within 2 hours of calling. I would absolutely recommend Precision for anyone needing installation or service on their garage door.
Sam Hinson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our please to provide same day service.

Josh Compton Service Provided:
Garage Door Repair
Technician:
Review:

The speed of service was outstanding. My garage door quit opening yesterday (Sunday). I called at 12:50pm today, Monday, and the technician (Tommy) was here before 2:00pm. He explained everything to me and showed me what the problem was. All was said and done in less than an hour. The best service I have received from any place in a very long time. I will absolutely use them again.
Barb Melvin
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and outstanding feedback on our service and technician Tommy. It is our pleasure to provide 24 hour/7 days a week live customer service so we can take care of emergencies quickly.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The repairman was very thorough in his work.
Lowell Hatfield
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair
Review:

James was Great! He was very professional, and informative. He explained everything and gave us options to choose from. I would recommend These guys to anybody. Definitely a 5 star Job! James gets more than 5 stars!
Joe Laramay
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Patrick Stockton saved the day! He was polite and knowledgeable. I hope my garage never breaks but if it does I will definitely will call him. Thank you again Patrick for coming Saturday afternoon.
Robert Walker
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and wonderful feedback. It is always our pleasure to serve you.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Superior service !! Tommy was highly professional and had a fully equipped truck with all parts and replacements at hand. Explained everything fully. Service was prompt and efficient. What really sold me in the advertisement was that there were live operators 24/7 to answer the phone, and not an answering machine.
Rachael Haywood
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback on our Technician and customer service. It is very important to us to provide 24/7 live service to our customers.

Service Provided:
Garage Door Opener Install
Review:

I chose Precision because a neighbor had recently used them and said they were good. My garage door would not open. A service person was at my door in about an hour after I called and recommended an Overhaul. He worked quickly, efficiently, and was had me up and running in about an hour. Would definitely recommend Precision.
Lillian Corrado
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. It was our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

PATRICK WAS VERY FRIENDLY AND SEEMED TO GIVE ME HIS HONEST OPION -HE IS VERY KNOWLEDGEABLE AND DONE GOOD WORK - THANKS FOR QUICK SERVICE
Ronnie Franklin
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The technician called prior to arrival to give us a time. When he arrived he immediately diagnosed the problem and began the repair. The technician explained the repair and was very professional with his actions. He completed the repair in minimal time which saved me money and time. He answered all my questions to my satisfaction, This will be my garage door service company from now on, I rate them at 5 stars.
Darrell Sqeeze
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. We are excited to be your new garage door company. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Tommy was amazing. Very professional, and arrived as promised. I would recommend this company to anyone that needs a garage door repair.
Dennis Walters
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation. Wishing you a wonderful New Year!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Patrick the technician was professional and showed me how everything worked. I was having trouble with my garage door and he stayed and fixed it at night. Thanks for fixing my problems that cold night.
Ruth Hauschild
A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business...even on cold nights. We hope you have a Merry Christmas!

Patrick Service Provided:
Garage Door Opener Install
Technician:
Review:

The service technician (Patrick) was prompt and very professional. He did a thorough job of inspecting and fixing our opener. Additionally he took the time to show us how to replace the battery and offered to order one for us if we could not find one. Just another great experience with Precision!!!
Dave Bryan
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and values your feedback. It is always a pleasure to serve our repeat customers.

Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Patrick Stockton was a pleasure to work with. He explained any question I asked and was very patient and informative. He was a gentleman and made me feel that he knew every detail related to my repair and installation. He represents your company very well.
Lynda Whaley
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback on our outstanding technician, Patrick. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

James Wells provided an estimate for replacement of both garage doors and evaluated the performance of both garage door openers which we believed needed replacing also. James's honesty and professionalism was outstanding as he indicated our openers were working properly but the doors (the previous homeowner had backed his car into them) needed replacing because they were bent putting too much stress on the opener while attempting to open and lift. The springs were also not balanced properly and needed replacing.
James Baker
A Response from: Sandy

James, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

James Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

James is very efficient and knowlegble, he even understand "stupidity" mine. If he didn't have to drive so far, I would probably call him more often. Thanks again for the service Jack
Jack Brusino
A Response from: Sandy

Jack, thank you for your review. Please don't hesitate to give us a call, we don't mind the drive to service you at all. Precision Door Service appreciates your feedback and business.

James Service Provided:
Garage Door Repair
Technician:
Review:

Service was good! 5 Star Rating! Plan on having your crew replace our old garage door with a new one in a couple of months.
Donna Miller
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Technician:
Review:

Garage door estimate. James was a great service tech very knowledgeable about garage doors. Answered all questions I had as far as replacing my garage door with a new one. Thank You!
Mark Kinser
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Install Garage Doors
Technician:
Review:

The service tech was on time, courteous, efficient and very capable. Thank you.
Phil Portera
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was very pleased with the customer service that your company provided. From the first person I spoke with to the last person everyone was exceptional. The repairs were at a Condo that I am responsible for in Sevierville, However I live in SC. I was a bit apprehension about contacting someone from a internet site, but I can say that this has been a great experience. I wish I could get this kind of service in SC.
Ron Catlett
Thomas Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Luis was knowledgeable, efficient, and very nice. Your company installed our other garage door in 2001. We would definitely recommend you to anyone we knew needing garage door service. Thank you for being so quick to respond to my phone call. Sharon
Sharon and gerry Lucas
James Service Provided:
Garage Door Opener Install
Technician:
Review:

Fast response and very personable tech. We discussed short term and long term fix and he made the options very clear. I opted for the long term. I had an overall very pleasant and
Stacy Kinlaw
Service Provided:
Install Garage Doors
Review:

We made our call the morning of 3 July 2014 and he arrived that afternoon. His experience in solving the problem was commendable.
William Christ
Service Provided:
Garage Door Repair
Review:

Luis was very personable. He explained everything well and saved me from needing to purchase a new door. I appreciate that he didn't try to sell me a replacement door as many companies would have done.
Robin Smith
Service Provided:
Install Garage Doors
Review:

real good work and a great worker.
Raymond Wolack
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thomas was very professional and completed the work very quickly. He is a fine young man. Please send a copy of bill to my e mail.
Gaylord Kaatz
Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The techs were very polite, efficient. Explained everything. I am impressed. Thank you for your help.
Janette Paynter
Patrick Service Provided:
Install Garage Doors
Technician:
Review:

Precision Door really knows the meaning of customer service. This is the second time I have called and have been impressed both times (the first time was for a broken spring and the second time was to replace the keypad.) I would not use anyone else and recommend them to everyone. Thank you for a great job!
Patricia McCumber
Thomas Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Very prompt service and excellent work.
Maxine Hodges
Patrick Service Provided:
Install Garage Doors
Technician:
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