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Read what people are saying
about Precision Garage Door in:

Sevierville Area, TN

Precision Garage Door of Knoxville
has received 76 reviews, averaging 4.97 Stars:
Review:

Couldn't ask for a better job on installing our new garage door!
Donna and mike Sharpe
A Response from: Sandy

Donna and Mike, thank you for the 5 star rating! Precision Door appreciates your feedback and business. It was a pleasure serving you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

James Wells provided an estimate for replacement of both garage doors and evaluated the performance of both garage door openers which we believed needed replacing also. James's honesty and professionalism was outstanding as he indicated our openers were working properly but the doors (the previous homeowner had backed his car into them) needed replacing because they were bent putting too much stress on the opener while attempting to open and lift. The springs were also not balanced properly and needed replacing.
James Baker
A Response from: Sandy

James, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

James Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

James is very efficient and knowlegble, he even understand "stupidity" mine. If he didn't have to drive so far, I would probably call him more often. Thanks again for the service Jack
Jack Brusino
A Response from: Sandy

Jack, thank you for your review. Please don't hesitate to give us a call, we don't mind the drive to service you at all. Precision Door Service appreciates your feedback and business.

James Service Provided:
Garage Door Repair
Technician:
Review:

This is the second time using Precision Garage Door and both times have been a good experience. They showed me what the problems were and gave me options. The first time the door could be repaired, this time I plan on having the garage door replaced. I highly recommend them.
Donna and mike Sharpe
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your loyal business!

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

James showed up when he said he would be there. He was very knowledgeable and professional and explained everything to me. Walked me through the home warranty issues and fixed my opener. Couldn't have been more helpful or professional. Would certainly recommend you and James to anyone I know who asks about garage door repairs and/or opener repairs. Thanks for sending James.
Thomas & Margaret Fay
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

The technician was courteous and competent. He repaired my door and even programed my car to open the garage door. He explained what he was doing and gave me ample opportunity to ask questions. I give Precision five stars without reservation.
Janet Lester
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Service was good! 5 Star Rating! Plan on having your crew replace our old garage door with a new one in a couple of months.
Donna Miller
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Garage Door Repair
Technician:
Review:

Garage door estimate. James was a great service tech very knowledgeable about garage doors. Answered all questions I had as far as replacing my garage door with a new one. Thank You!
Mark Kinser
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Install Garage Doors
Technician:
Review:

The service tech was on time, courteous, efficient and very capable. Thank you.
Phil Portera
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service technician (Luis) was on time, professional, friendly and very knowledgeable. I will use Precision for future garage door repairs.
Allen F. Laughrun
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Quick service, spent more than I wanted, probably didn't need to replace all that I did replace but considered it an investment and that it would save me money in the long run. 4 and a half star at least.
Kris Bright
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was so pleased that Patrick was able to come out in the late evening and repair my garage door which had failed to close. He was very professional and direct in what would be needed to complete the repair. In a very short time he completed the work and the garage door was working flawlessly. Thanks
Ken Williams
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 Stars!
Mary Heumann
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

I was very pleased with the customer service that your company provided. From the first person I spoke with to the last person everyone was exceptional. The repairs were at a Condo that I am responsible for in Sevierville, However I live in SC. I was a bit apprehension about contacting someone from a internet site, but I can say that this has been a great experience. I wish I could get this kind of service in SC.
Ron Catlett
Thomas Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

My neighbor gave me the name and number of a garage door guy they used. I called and you came on the day at the time promised. We have 3 separate single garage doors, one broken. They repaired the broken one, then reviewed the other two doors. They too need servicing. The 3rd door is just a manual door, but WOW, the difference new rollers can make. Before it took both arms pulling and pushing to get the door up. Now with one hand I (over 50)can open it. It's amazing.
Carol Addington
Thomas Service Provided:
Install Garage Doors
Technician:
Review:

Luis was knowledgeable, efficient, and very nice. Your company installed our other garage door in 2001. We would definitely recommend you to anyone we knew needing garage door service. Thank you for being so quick to respond to my phone call. Sharon
Sharon and gerry Lucas
James Service Provided:
Garage Door Opener Install
Technician:
Review:

Fast response and very personable tech. We discussed short term and long term fix and he made the options very clear. I opted for the long term. I had an overall very pleasant and
Stacy Kinlaw
Service Provided:
Install Garage Doors
Review:

Luis, knows his job well. Very friendly, efficient workmanship. Titan time to fix the sensors problem 12 minutes. He called prior to coming to verify what the problem was and came earlier then original schedule which opened up my afternoon for me to continue doing other things.
Sheri Baldwin
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

We made our call the morning of 3 July 2014 and he arrived that afternoon. His experience in solving the problem was commendable.
William Christ
Service Provided:
Garage Door Repair
Review:

I thank you so much. I could not be any more pleased. Mr. Stockton took the time to explain to me what was needed and it was done.
Marie Holder
Patrick Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Luis was very personable. He explained everything well and saved me from needing to purchase a new door. I appreciate that he didn't try to sell me a replacement door as many companies would have done.
Robin Smith
Service Provided:
Install Garage Doors
Review:

real good work and a great worker.
Raymond Wolack
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thomas was very professional and completed the work very quickly. He is a fine young man. Please send a copy of bill to my e mail.
Gaylord Kaatz
Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The techs were very polite, efficient. Explained everything. I am impressed. Thank you for your help.
Janette Paynter
Patrick Service Provided:
Install Garage Doors
Technician:
Review:

Precision Door really knows the meaning of customer service. This is the second time I have called and have been impressed both times (the first time was for a broken spring and the second time was to replace the keypad.) I would not use anyone else and recommend them to everyone. Thank you for a great job!
Patricia McCumber
Thomas Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Impressed with quick, knowledgeable, technician-friendly service.
Sheri Baldwin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very prompt service and excellent work.
Maxine Hodges
Patrick Service Provided:
Install Garage Doors
Technician:
Review:

The service guys were fast and efficient. They explained everything well and were done in about a hour. The only thing is it was a bit pricy, considering what was replaced.
david derwin
Service Provided:
Install Garage Doors
Review:

Technician arrived on time and was able to quickly fix the problem with the garage door. He alerted me to possible future wearing out of the motor. He was competent and professional.
MARILYN NELE
Thomas Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very good service. Dio explained everything well and was very professional and friendly. The service was done quickly. I would definitely use your company again and would ask for Dio he's very nice, polite, and hard working.
Linda Soles
Service Provided:
Install Garage Doors
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