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Read what people are saying
about Precision Garage Door

Precision Garage Door of Knoxville
has received 1372 reviews, averaging 5.00 Stars:
Review:

I am very pleased! I called Precision and got same day service. The technician, James Wells, was very knowledgeable, professional, and provided timely work. I will definitely use Precision Door again and will recommend to friends and family!!
Jessica Robinson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation. We're happy to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

The garage door specialist was very professional and provided the additional remote as well as correlating garage signals to my vehicle for easier access without the need for a remote. I find the Precision team to be very efficient, reliable, and careful in filling the client's garage door needs.
Debbra Faulkner
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our technician. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I called Precision at 9:07 this morning and Nick knocked on my door at 9:32 to do the repair. I couldn’t believe how fast he was in getting to me and the repair was just as painless. He was walking out of my house with the repair done in exactly an hour after I originally called. I also appreciated that he called to give me his ETA and that their was an email with photos of the technicians so when Nick called I was able to look in the email and know who to expect. Great service!
Hannah Mays
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We provide 24/7 LIVE customer service so we can respond immediately to emergency repairs. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

We requested a service call to satisfy a garage door concern on the home inspection connected with the sale of our house. Nick was out the same morning that we requested the service call. He made the necessary adjustment to the door which allowed us to check that item off the list. He was prompt, courteous, knowledgeable, and very competent. We would certainly recommend Precision Garage Doors. Thanks Nick!
Richard Fridell
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. Best wishes on your new home!

Service Provided:
Garage Door Repair
Review:

Great product installed on time by people that know what they are doing. Very satisfied. 2nd time I have used them.
Bt Kelly
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very happy with the service and quality of the work. The spring broke on our garage door. Due to the age of the door it needed a complete overhaul. The service was prompt, on time, and all the parts needed without making an extra trip.
Dale and pam Teague
James Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Josh inspected the door and let me know exactly what was needed for the repair. I would recommend these guys for all my future repairs.
Steven Chapman
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our technician Josh. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

They were on time and did a great job.
Joe Wilson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The guys that came out were very professional. Repaired my door and made it better than it was when first installed by the builder. Great service. Chose Precision because they did a great job installing a door in the other stall 6 years ago.
Allen Anderson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I came home at 8:30 last Friday, clicked the garage door opener, the door went up about 6" then dropped back down. I tried one more time and same thing... just what I needed to have to mess with the garage door. I went inside and looked, tried disconnecting the opener and tried to open by hand, couldn't hardly budge it, looked closer to see that one of the big springs was broken. So at 8:45 on Friday night and it's broke, I've got workers coming to work on my wood flooring in the morning and they need access through the garage. Luckily I found Precision Door online; stating that they're open until 9pm, work on the weekend for no additional fee and mention the add for no service fee. Sounded perfect I called, was able to make an appointment for the next morning. Jake showed up about 20 min early, 8:40 am and was finished by 10:30. He replaced both springs, replaced all the bearings and rollers, cables, put on a new gasket along the bottom of the door, and went over everything very well. The service was GREAT, price was GREAT, and I'll most likely be ordering a new door from Precision within the next 6mo-1yr. Call them if you need you garage door fixed right the first time, in a timely manner, and for a very fair price.
Tad + Teresa Aarant
James Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

We were very glad that you were able to come and repair our garage door so quickly. I will be telling everyone I know about the good job you did for us. Thank youso much.
Janice Basler
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The service person (Tommy) was on time and very friendly. He not only fixed the problem but he also pointed out other items that needed attention. He was very knowledgeable,
Jim Rich
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Thursday night around 9:00 pm the spring and cables broke on my garage door, trapping my car in the garage. Friday morning at 8:00 I called Precision door and they were there within the hour! Other places said it would be several days before they could get here and I had no way to get my car out. The Technician - Nick - was very professional and explained all options. Because the door is so old, and there was so much damage, I decided to get a new door which was much more cost effective than fixing an old worn out door. And the great part is they will have the new door installed on Monday! Nick was able to get the old door open so I could get my car out so now I'm just looking forward to my new door. Very happy with Precision. They were very prompt and courteous and really saved my day.
Vickie Brooks
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We are happy to provide 24/7 LIVE customer service for immediate service for your emergency needs. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Will be third time using them for my garage door needs. Terrific, professional and friendly company to work with. Tommy, sales rep I met with today, was thorough and such a nice person.
Cherie Burke
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

Tommy Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The technician was nice and knowledgeable. The job was completed when it was convenient for me and in a timely manor. I am very satisfied with my choice to go with Precision.
Mindy Self
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

this company is very prompt with call backs and service . we are extremely happy with their service. will always use them
Staci Shore
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Review:

After realizing our garage door opener was broken around 2:30 pm and we couldn't get our car out of the garage, we contacted Precision and they arrived between 4 and 4:30. Very professional and happy to recommend!
John W
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. We are happy to provide 24/7 LIVE customer service to immediately respond to emergency calls. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

This is the second time I have used this company. They do very good work. No pressure to try to sell you other options. Work is done on time and very high quality. Will use them again if I need additional work.
Sam Hamblen
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I would recommend Precision Door Service/ The technician who came to my house was very effecient and polite. Will call them again if I have any problems. Linda
Linda Finn
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation toothers. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Very professional and fast!
Erick Vargas
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

James Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

All around professional experience.
Cole Rogers
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Josh pretty well told me of what the problem was and how he would fix it.. I learned a little bit about garage doors too. I did not realize how important that the spring was. Josh did a great job and was very courteous and kept me informed of what he was doing.
Dewitt Ferrell
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We know the importance of maintenance on a garage door and informing our customers on how to best extend the life of their hardware. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

The two technicians, John and James, were outstanding. Very professional, came in, got the job done and cleaned up, and we're easy to deal with. Highly recommend.
Chuck West
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you. Enjoy your new door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Patrick was great. Very satisfied
Von Wilson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Very nice Tech. professional and very efficient. I was rather surprised at the cost of one hour of repair on the garage door. But I still give a 5 star rating for the quick service and the 5 year warranty. I would recommend your company to others. Sincerely Kathleen Shattuck
Kathleen Shattuck
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

A professional service call. On time, efficient, courteous and competent
Bill Baine
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

I called Precision Door, they were out the next day to give an estimate and in 2 days more had the old garage door removed and new one installed. The installation was professional, friendly, they removed all the old material, and all done in less than 2 hours. I was very pleased with the whole process, their promptness, and their friendly employees. Highly recommended.
Tim Thurston
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you. Enjoy your new garage door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Phenomenal service and super quick! Technician was knowledgeable and explained options very thoroughly. Highly recommend!
Amy Barnett
A Response from: Sandy

WOW! Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Quick, professional! Highly recommend!
Tim Guthrie
James Service Provided:
Garage Door Opener Repair
Technician:
Review:

We decided, with the help of our service technician, Josh Compton, that replacing the 30 year old garage doors was better than repairing them. We have ordered doors but they are not yet installed. John was knowledgable, very friendly, patient, and thorough. He discussed the advantages of different models and we were happy to have his advice. Our service was prompt and he even arrived early. We are very pleased with everything so far and look forward to new garage doors soon.
Charles Jernigan
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on your service from Josh. It is our pleasure to serve you. Enjoy your new garage door!

Service Provided:
Garage Door Repair
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