1(866) 993-5865
Call Now! 1(866) 993-5865

Read what people are saying
about Precision Garage Door in:

Oak Ridge and Oliver Springs Area, TN

Precision Garage Door of Knoxville
has received 91 reviews, averaging 4.97 Stars:
Review:

Patrick did a very good job with our door repair and motor replacement. He explained the process very well and let us know our options. We are pleased with the results.
EdTilley
A Response from: Sandy

Thank you for the 5 star excellent rating. Precision Door appreciates your business and feedback on our service. It is a pleasure to serve you.

Patrick Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

I would highly recommend Precision door. Tommy was excellent. He explained everything in detail. My garage door is working like new and I could not be happier with the service we received.
Shannon Harness
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business, recommendation and feedback on our technician. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Top-Notch Service. I called in the morning, was given a scheduled appointment time the same day and was advised my technician, Tommy, would call before his arrival. Wonderful experience, all of the above happened as they said it would and Tommy was an absolute delight to deal with. I would recommend PDS in a heartbeat.
Mary Gubanc
A Response from: Sandy

Thank you for the 5 star review on our service and Technician Tommy. Precision Door appreciates your business and recommendation.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Just want to say what a great job Tommy did on fixing my door. He not only was fast and professional, but was a very courteous gentleman. I enjoyed talking with Tommy as he repaired my door. He pointed out things that I needed to fix, some things that could wait but did a great job on getting us back in working order! Thanks Tommy and PDS!
Brad Jones
A Response from: Sandy

Thanks for the great review and 5 star rating. Precision Door appreciates your feedback and business.

Tommy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

So grateful for your speedy and professional service!!!
Cande Seay
A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Nick Service Provided:
Garage Door Opener Repair
Technician:
Review:

my next door neighbors recommended you.
Al and pam Wohlpart
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business.

James Service Provided:
Install Garage Doors
Technician:
Review:

The door works smoothly and is attractive. The workmen were polite and efficient. About three weeks after installation the door started making noises when operated and moved roughly. A shiny new bolt and nut were found on the garage floor. When called, the workmen reappeared promptly and fixed the problem quickly. I am somewhat aghast that the loss of one bolt could cause such drastic mis-operation. I wonder also why that bolt was not tightened initially.
Joan Anderson
A Response from: Sandy

Joan, thank you for your review. I apologize for any inconvenience due to the bolt coming loose. Precision Door Service appreciates your honest feedback and business.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Garage door springs broke on a holiday weekend. The company works 24/7! Kyle arrived within the timeframe given (3 hours after calling) was very courteous and answered all our questions about repairs. Costs were more than reasonable. I hope they paid this veteran double-time for working on Memorial Day weekend.
Jamie Wright
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Responded quickly to a broken spring. They identified other worn and failing parts, but also noted parts that were working fine and didn't need replacing. Overhaul cost more than I anticipated for just the broken spring, but the door opens more quietly and seems much more solid.
Ted Biewer
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great price. Great service. Not one problem. Will recommend and use again.
Erik Weatherford
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I have used Precision Door in the past - had a good experience. Today was no different. Joe was friendly and professional. Made recommendations that made sense and didn't try to sell me stuff I didn't really need. Will use Precision Door again.
Tom Conley
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe Service Provided:
Garage Door Repair
Technician:
Review:

I used your service when I had major problems and they were handled very well. I called again when my door recently froze shut and broke. It was not your fault, but you responded promptly and your service man could not have been more courteous and helpful.
Marilyn Noland
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Five stars! Time managing to get to us during an ice/snow storm was itself impressive, he couldn't make it to the driveway due to the unplowed icy street but made it to the corner and walked in with his tools. He quickly analyzed and fixed the problem. A great relief to us as aside from having two cars trapped in the garage we were carrying our 80 pound dog down the front stairs to allow him to relieve himself as he recently had knee surgery and couldn't do stairs. Much more responsive than Williams Door which told us we had to wait four and a half days for service!
John Kubarewicz
A Response from: Emily Whalen

Thank you so much for your review! Your business is greatly appreciated!

Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The technician was very nice and explained everything well.
Jerry Cooksey
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We were pleased that your company was able to send someone the day I called. The promptness of the workman was also good. Since we are 84 and 81 years old, it was good he had the patience to explain what was needed to be done.
CAROLYN KEITH
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Called because Williams Door said could not get to Oak Ridge till tomorrow or possibly later. Found you in yellow pages of Anderson County directory.
Fred Barry
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Dylan with Precision Door Company was on time and did an outstanding job on installing our new door opener. He was very professional and installed it in a timely matter. I would use them again. 5 Star.
Michael Laudermilk
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Thomas did a great job. Really enjoyed meeting him.
DAVID YATES
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Awesome service! Patrick was the technician who did the work. I can't say enough good things about how every thing went.This is the second time I have used Precision and I wouldn't use anyone else after having 2 great experiences. The door was badly damaged when I bought this home. I thought I would have to get a whole new door. Patrick was able to fix the existing door and didn't try to sell me a new one. This one now is as good as new!
Annmarie Carlsen
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Mr. Dio was prompt, knowledgeable, courteous and very efficient. You should be happy to have such an employee.
Benita Joyner
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Dio, the service rep was the most courteous and informative person that we could have asked for, calling us ahead of time, informing us of his findings and offering the solutions to fixing our garage door. He was friendly and very knowledgeable. He did a super job and we are so glad that we called Precision for service. If you get Dio, as your representative, you will be very pleased with his work.
Judy Myshrall
Service Provided:
Broken Garage Door Spring Repair
Review:

Patrick was knowledgable and set me up with exactly what I need.
Kurt Diederich
Patrick Service Provided:
Install Garage Doors
Technician:
Review:

The service rep. (Dio) was excellent. A power outage had caused a loss of codes to unit and he restored them within minutes. He was also my installer of both doors and is an excellent worker and very knowledgeable on all aspects of the doors,motors,track, etc....I am very pleased with the doors and motors which have been performing great since installment 8 months ago. I was referred to your company by word of mouth and will continue to recommend Precision to friends. This was my first service personnel need and was very happy with the outcome.....
Dan Colwell
Service Provided:
Garage Door Opener Repair
Review:

Dio was very professional, polite, knowledgeable. I am very pleased with the technician, and service rendered. A good represenitive of your company. My garage doors are working great! Very well pleased!! Jean Watson
Jean Watson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have used Precision twice in the last year, and both times I have been completely satisfied with their work. The technicians are so knowledgeable and professional. I feel comfortable having them work in my garage. I will always use Precision for my garage door problems.
Kathy Vogel
Thomas Service Provided:
Garage Door Opener Repair
Technician:
Review:

Precision Garage Door provides fast, quality and excellent service. This is my second service call to repair a garage door. I called to make an appointment for service and got an appointment set within 2 hours and I didn't have to wait the full 2 hours. The service technician was Luis and he called to let me know he was coming. He fixed the problem immediately and when I asked about what other repairs could be done today, he checked and told me the rollers could be changed if I wanted a quieter door which I asked him to do. He changed them and he did it pretty quickly. I also appreciate and am thankful that Precision sends you an email with the picture of the service tech so you will know who to expect. That shows Precision is not just about service but their customer's security. Great company!!
Millette Smart
James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.
John Lanphear
Service Provided:
Garage Door Repair
Product:
Springs
Review:

With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.
John Lanphear
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great, fast service! Dio knew what to do and diagnosed the problems immediately. Have used another company recently, but will use Precision from now on.
Greg Tolliver
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Very pleased with the door overhaul. It is much quieter now. It recently began making a popping noise when opening, and Dio arrived within 2 hours of my call and promptly took care of the problem.
David Marcum
Service Provided:
Install Garage Doors
Previous Page Next Page