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Reviews for Thomas W
MIKE FRILEY
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas was informative and helpful
Janet Foust
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Garage door repaired
Wayne Polite
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The guys did and outstanding job!
Colleen Chutich
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I knew Thomas Wright worked for your company so when my garage door spring broke I thouhgt immediately of calling Precision Door. I knew that Thomas was a very upstanding young man and that I could trust him to do a great job and with the utmost integrity. I could trust his word and not worry about being cheated nor having to have the door repaired over again, an experience I have had in the past with another company in town. I had recommended Thomas to another friend of mine in the past and he did a fabulous job for her too. Thomas and your company will get my highest recommendation.
Greg Hendrickson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our springs broke late Sunday afternoon, so I placed a call and Precision sent out a technician(Thomas), who pointed out some things that were intalled wrong in the past and/or damaged, that contributed to the springs breaking. He replaced the damaged parts, corrected the mistakes, and now the garage door works better, and is quiter than in the past, with higher quality parts. He did a super job, and as I watched him work, you can tell he is well-trained and knows what he is doing. I am glad we called Precision....thanks.
Craig Cantrell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas was great. He diagnosed the issues with my garage door, made the repair in a timely manner and kept me informed on what he recommended to ensure long term operation of the garage door system.
Melissa James
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The tech only performed a field reset and when I asked him what he was doing, he said that I should only contact your company when this happens. He pushed a few buttons on the overhead box and ran the garage door up and down a few times. I was hoping to learn for myself so I wouldn't have to spend $65.00 for a 5 minute service call. I will google how to perform a field reset and do it myself next time. I was able to reprogram my garage door openers, change the codes, etc. on my own. I can figure this out now too. I think your company is great but this was a total rip-off and I'm disappointed that your technician wouldn't give me some options to resolve the issue myself. They were nice, but again, the visit was a rip-off. Thanks!
The technician followed company protocol by performing a 25 point inspection (safety and function) to be sure that the door, opener and parts are working properly and if necessary, make recommendations of repair. We spoke with customer and explained the issues with performing a field reset. We apologize that you were not completely satisfied. We appreciate your business!
WARREN COMPTON
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tried to open garage door so I could make a Dr. appt. Failed to open; called Precison; Thomas was on the scene in less than one hour. Repair completed shortly and I got on with my day. Job well done.
JC TINMAN
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I WAS TOLD THAT I WOULD RECEIVE A RECEIPT FOR MY PAYMENT AT MY E-MAIL ADDRESS. I HAVE NOT. I CALLED AND WAS TOLD THE E-MAIL ADDRESS WAS NOT CORRECT, HOWEVER YOU CAN SEE I RECEIVED THIS E-MAIL. THOMAS DID AN EXCELLENT JOB.
Thank you for your feedback. We are looking into the reason you did not receive your invoice. We printed a hard copy and mailed it to you today. Sorry for the inconvenience.
ERNESTine LAWRENCE
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision from Angie's list, and the reviews which were available there. My technician was prompt, friendly and explained the problems as he found them. He was even patient with me as I got over the shock of the price!
Ron Shrader
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
job well done
DAVID WRIGHT
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thomas did an outstanding job. He was very courteous and professional. He explained exactly what was wrong and the appropriate course of action to resolve the issue long term. I wouldn't hesitate using or recommending the company or Thomas again.
Bernard Wysocki
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Replaced gear. Service was quick and the serviceman was knowledgable, polite and did an excellent job.
Technician: Thomas W
Service: Broken Garage Door Spring Repair
Bill & debbie Comings
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Needed garage door remotes and inspection of door on home we just purchased.
Sharron Kull
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very pleased with the prompt response and excellent, neat work. Thomas was very efficient and helpful.
Lei Cao
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technian explained well about the problem I had and gave me choices for pros and. Cons.
Technician: Thomas W
Service: Broken Garage Door Spring Repair