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about Precision Garage Door in:
Oak Ridge and Oliver Springs Area, TN
Precision Garage Door of Knoxvillehas received 208 reviews, averaging 4.98 Stars:
Marlow, TN
Thank you very much for your review and recommendation! We appreciate your business!
Product:
Oak Ridge, TN
I have used Precision Door in the past - had a good experience. Today was no different. Joe was friendly and professional. Made recommendations that made sense and didn't try to sell me stuff I didn't really need. Will use Precision Door again.
- Tom Conley
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Oak Ridge, TN
I used your service when I had major problems and they were handled very well. I called again when my door recently froze shut and broke. It was not your fault, but you responded promptly and your service man could not have been more courteous and helpful.
- Marilyn Noland
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Oak Ridge, TN
Five stars! Time managing to get to us during an ice/snow storm was itself impressive, he couldn't make it to the driveway due to the unplowed icy street but made it to the corner and walked in with his tools. He quickly analyzed and fixed the problem. A great relief to us as aside from having two cars trapped in the garage we were carrying our 80 pound dog down the front stairs to allow him to relieve himself as he recently had knee surgery and couldn't do stairs. Much more responsive than Williams Door which told us we had to wait four and a half days for service!
- John Kubarewicz
Thank you so much for your review! Your business is greatly appreciated!
Oak Ridge, TN
The technician was very nice and explained everything well.
- Jerry Cooksey
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Oak Ridge, TN
We were pleased that your company was able to send someone the day I called. The promptness of the workman was also good. Since we are 84 and 81 years old, it was good he had the patience to explain what was needed to be done.
- CAROLYN KEITH
Thank you for your review! We appreciate your business!
Oak Ridge, TN
Called because Williams Door said could not get to Oak Ridge till tomorrow or possibly later. Found you in yellow pages of Anderson County directory.
- Fred Barry
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Oliver Springs, TN
Dylan with Precision Door Company was on time and did an outstanding job on installing our new door opener. He was very professional and installed it in a timely matter. I would use them again. 5 Star.
- Michael Laudermilk
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Product:
Marlow, TN
Everything works fine and I am glad we had the rollers replaced. The sensors were also replaced through AHS. It is great to have it working again.
- David Erickson
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Oak Ridge, TN
Thomas did a great job. Really enjoyed meeting him.
- David Yates
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Oak Ridge, TN
Awesome service! Patrick was the technician who did the work. I can't say enough good things about how every thing went.This is the second time I have used Precision and I wouldn't use anyone else after having 2 great experiences. The door was badly damaged when I bought this home. I thought I would have to get a whole new door. Patrick was able to fix the existing door and didn't try to sell me a new one. This one now is as good as new!
- Annmarie Carlsen
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Oak Ridge, TN
Mr. Dio was prompt, knowledgeable, courteous and very efficient. You should be happy to have such an employee.
- Benita Joyner
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Product:
Oak Ridge, TN
Dio, the service rep was the most courteous and informative person that we could have asked for, calling us ahead of time, informing us of his findings and offering the solutions to fixing our garage door. He was friendly and very knowledgeable. He did a super job and we are so glad that we called Precision for service. If you get Dio, as your representative, you will be very pleased with his work.
- Judy Myshrall
Oliver Springs, TN
Patrick was knowledgable and set me up with exactly what I need.
- Kurt Diederich
Oak Ridge, TN
The service rep. (Dio) was excellent. A power outage had caused a loss of codes to unit and he restored them within minutes. He was also my installer of both doors and is an excellent worker and very knowledgeable on all aspects of the doors,motors,track, etc....I am very pleased with the doors and motors which have been performing great since installment 8 months ago. I was referred to your company by word of mouth and will continue to recommend Precision to friends. This was my first service personnel need and was very happy with the outcome.....
- Dan Colwell
Oak Ridge, TN
Dio was very professional, polite, knowledgeable. I am very pleased with the technician, and service rendered. A good represenitive of your company. My garage doors are working great! Very well pleased!! Jean Watson
- Jean Watson
Product:
Oak Ridge, TN
I have used Precision twice in the last year, and both times I have been completely satisfied with their work. The technicians are so knowledgeable and professional. I feel comfortable having them work in my garage. I will always use Precision for my garage door problems.
- Kathy Vogel
Oak Ridge, TN
Precision Garage Door provides fast, quality and excellent service. This is my second service call to repair a garage door. I called to make an appointment for service and got an appointment set within 2 hours and I didn't have to wait the full 2 hours. The service technician was Luis and he called to let me know he was coming. He fixed the problem immediately and when I asked about what other repairs could be done today, he checked and told me the rollers could be changed if I wanted a quieter door which I asked him to do. He changed them and he did it pretty quickly. I also appreciate and am thankful that Precision sends you an email with the picture of the service tech so you will know who to expect. That shows Precision is not just about service but their customer's security. Great company!!
- Millette Smart
Oak Ridge, TN
With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.
- John Lanphear
Product:
Oak Ridge, TN
With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.
- John Lanphear
Product:
Oak Ridge, TN
Great, fast service! Dio knew what to do and diagnosed the problems immediately. Have used another company recently, but will use Precision from now on.
- Greg Tolliver
Product:
Oak Ridge, TN
Very pleased with the door overhaul. It is much quieter now. It recently began making a popping noise when opening, and Dio arrived within 2 hours of my call and promptly took care of the problem.
- David Marcum
Oak Ridge, TN
Prompt, efficient and very professional The technician Patrick when out of his way to determine if the doors were still under warrantee and to my delight he saved me $199 from the two coupons I purchased from Angie
- Robert Bennings
Oak Ridge, TN
Luis was terrific. Diagnosed problem and fixed it. Fast and professional.
- Allen Schubert
Oak Ridge, TN
I had great service, Dio came over and was able to show me the door I had designed on their website at a great price and was able to apply a $100 coupon I had gotten. I ordered the custom doors as well as new garage door openers that day, and was scheduled for 4 weeks later. had thought about the woodgrain color and was unsure if I picked the right color and wanted to take a look at the showroom. Marianne is such a hard worker, there was an expected snowstorm, but she was going to try to wait for me to come by and look at the showroom samples. Luckily when I went to the showroom, Marianne was still there. Marianne was so wonderful, she showed me many wonderful options and helped me to consider the best color choices. She also gave me samples to take home and make sure I was happy. Marianne really went the extra mile for me and I so appreciate her! There was a price discrepancy, and this company is so honest and has such great integrity that they gave me the price break. They were also on time with the install, even though there was a lot of bad weather and I had changed my mind about the original color and hardware choices. Don and another tech came to do the install. They were fast and did a fabulous job! We have been using the doors daily for over 3 months and love them. My friends and neighbors think they are gorgeous and so quiet! Thank you Precision Garage Door!!!
- Melinda Wang
Product:
Marlow, TN
My wife and I were really pleased with the level of service and professionalism Patrick displayed while in our home. He was very thorough with his assessment of our issue and was willing to answer any questions we had during the process. He also came at 8pm at night and worked in freezing cold conditions for about an hour and a half to make sure we were taken care of! Thanks Patrick! We will definitely recommend you to the families in our neighborhood.
- David Smith
Oak Ridge, TN
The Service Technician, DIO, was very professional & explaned the problem(s) & made recommendations. We're very happy with the new garage door opener & garage door parts.
- Beverly Toohey
Oak Ridge, TN
Luis does a great job and you are very lucky to have him on your staff.
- Richard Batt
Oak Ridge, TN
I want you to know that Luis does an excellent job and deserves an high commmendation.
- Richard Batt
Product:
Marlow, TN
The repair guy was great. Very quick, neat, and professional.
- John Cole
Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
On March 23, 2015, an Amarr Stratford 300 (18 ft) and Linear PDS 800 opener were installed by Charles & Dylan. They removed the existing garage door and drive and installed the new door and drive motor in about 2 1/2 hours. Their work was excellent, and Charles explained the operation and maintenance clearly. They returned on April 2 to install the trim because the improper length was ordered and loaded on their truck for the initial installation. The door is operating very well. The products are obviously engineered for ease of assembly, and the installers are well trained for that purpose. I can not evaluate the long term reliability of the door and opener because of the recent service initiation. However, the door appears to be very well designed and manufactured. It was easy to communicate with the installers. From their information, it appears the Amarr door is superior to competitors' products because of the material and manufacturing design. Precision's expertise and competence will enable me to recommend their services to others.
- Bill Hartman