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Read what people are saying
about Precision Garage Door in:

Oak Ridge and Oliver Springs Area, TN

Precision Garage Door of Knoxville
has received 208 reviews, averaging 4.98 Stars:
1 2 3 4 5
Review:

As usual, precision door met my needs promptly, courteously and correctly. Five stars!

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates you as a loyal repeat customer. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair

Review:

Nick quickly replaced the broken spring and asked if I needed help with anything else. He went out of his way to help me reprogram every remote I had for both garage doors. He even looked up the code to reprogram the keypads. Excellent customer service and an excellent technician!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

James was prompt, courteous and did a great job installing my new opener.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: James W
Review:

Prompt service, Nick the technician was very polite. They installed my door. I needed service on this trip. They are good installers. I would certainly buy a door from them again if I needed one. I highly recommend Precision Door!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your loyal business and recommendation to others. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair

Review:

Fast and excellent service. Much appreciated !!

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Josh C Service Provided:
Garage Door Repair

Technician: Josh C
Review:

your technician, Patrick, called us to inform us would be at our residence at the time set up by the office, was promptly on time , looked at damaged garage door, gave options to us and after we chose the ones we wanted done, started his repair. after he completed job, let us know what we thought, we were completely satisfied, very professional workmanship. thank you so much. Peter and Janice

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Patrick.

Patrick S Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Patrick S
Review:

I was very pleased with the service you provided. Patrick explained everything that he would be doing to fix my door. And he made sure that it operated perfectly

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service received from Patrick. Happy to hear everything is working perfectly for you.

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Joe was prompt and courteous. He explained my options clearly and offered me good information to make my decision.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The service received was prompt and done very professionally. Your service personal was very good at his job. I will be more than willing to recommend you company.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on the service you received from Dustin. It is always nice to hear recommendations from our customers.

Service Provided:
Garage Door Repair

Review:

Nick was on time, very knowledgeable, and very courteous. This is the 3rd time we've used Precision and I've been pleased with the service and the prices are reasonable.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates you as a very loyal customer. It is always our pleasure to serve you.

Service Provided:
Garage Door Opener Repair

Review:

My torsion spring broke 6 years after being replaced by Precision. They sent a repair technician the very next morning and had it working within 24 hours of the spring breaking. All I paid was the service call. What GREAT customer service. I HIGHLY recommend Precision Door Service. Jeff Phillips - Extremely Satisfied Customer

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A Response from: Sandy

WOW! Thank you for the 5 star rating. Precision Door appreciates you as a loyal repeat customer and your recommendation to others.

James W Service Provided:
Garage Door Repair

Technician: James W
Review:

Very good prompt efficient service. Have used Precision before with good results. Would suggest informing customer about routine maintenance normally expected for garage doors and discuss frequency of lubrication.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your repeat business. Yes, we certainly do want to stress the importance of routine maintenance and frequent lubrication to protect the your investment.

Service Provided:
Garage Door Repair

Review:

Very pleased with your service. Workmanship from your techs are awesome and they are very professional. I would recommend this company!!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

James W Service Provided:
Garage Door Repair

Product:
Cables

Technician: James W
Review:

Excellent experience! Very professional and courteous service performed in a timely manner. I will certainly call precision to repair any future issues.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair

Review:

Very prompt and friendly service.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: James W
Review:

Very timely. In fact was earlier than scheduled. Helped understand the situation

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Repair

Technician: James W
Review:

James was very professional. Glad he came back to us! He installed garage door opener in a timely manner. Explained everything just great.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our Tech, James. It is always our pleasure to serve you.

James W Service Provided:
Garage Door Opener Install

Technician: James W
Review:

Patrick Stockston was the service tech who arrived after called and saying he was going to be on time. ( I liked that!) He quickly fixed the problem by replacing my broken door remote. My garage door is old and has probably been opened at least 29,200 in the last 20 years. He checked the door and make some future recommendations. I asked if he had time to do those repairs to which he responded he did! To my surprise, all the parts were on his well stocked truck. ( No waiting!) He worked efficiently and cleaned up when he was done. There is no way I could have selected a better company or have gotten a better service tech. I had not heard of your company before, I checked the yellow pages and read your ad. Am I pleased? YES Is Patrick Stockston a great representative for your company? ABSOLUTELY

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A Response from: Sandy

Thank you for the outstanding 5 star rating! Precision Door appreciates your business and feedback on our technician, Patrick. It is our pleasure to provide same day repairs for our valued customers.

Patrick S Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Patrick S
Review:

Patrick did a very good job with our door repair and motor replacement. He explained the process very well and let us know our options. We are pleased with the results.

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A Response from: Sandy

Thank you for the 5 star excellent rating. Precision Door appreciates your business and feedback on our service. It is a pleasure to serve you.

Patrick S Service Provided:
Garage Door Opener Install

Product:
Springs

Technician: Patrick S
Review:

I would highly recommend Precision door. Tommy was excellent. He explained everything in detail. My garage door is working like new and I could not be happier with the service we received.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business, recommendation and feedback on our technician. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Review:

Top-Notch Service. I called in the morning, was given a scheduled appointment time the same day and was advised my technician, Tommy, would call before his arrival. Wonderful experience, all of the above happened as they said it would and Tommy was an absolute delight to deal with. I would recommend PDS in a heartbeat.

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A Response from: Sandy

Thank you for the 5 star review on our service and Technician Tommy. Precision Door appreciates your business and recommendation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Just want to say what a great job Tommy did on fixing my door. He not only was fast and professional, but was a very courteous gentleman. I enjoyed talking with Tommy as he repaired my door. He pointed out things that I needed to fix, some things that could wait but did a great job on getting us back in working order! Thanks Tommy and PDS!

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A Response from: Sandy

Thanks for the great review and 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

So grateful for your speedy and professional service!!!

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A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Opener Repair

Review:

Nick was the tech and he was great. Thanks again. So happy that the doors is fixed. 5 STARS

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair

Product:
Cables

Review:

my next door neighbors recommended you.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business.

James W Service Provided:
Install Garage Doors

Technician: James W
Review:

The door works smoothly and is attractive. The workmen were polite and efficient. About three weeks after installation the door started making noises when operated and moved roughly. A shiny new bolt and nut were found on the garage floor. When called, the workmen reappeared promptly and fixed the problem quickly. I am somewhat aghast that the loss of one bolt could cause such drastic mis-operation. I wonder also why that bolt was not tightened initially.

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A Response from: Sandy

Joan, thank you for your review. I apologize for any inconvenience due to the bolt coming loose. Precision Door Service appreciates your honest feedback and business.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I strongly suggest Precision door. They were here on time as scheduled. Thomas was very professional and courteous. No pressure for extra services yet willing to point out needed repairs. Job was done safely. I will be using Precision to replace 18 year old garage door when I can. Price was very reasonable. Workmanship second to none. Use these guys you won't regret it.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
Review:

Garage door springs broke on a holiday weekend. The company works 24/7! Kyle arrived within the timeframe given (3 hours after calling) was very courteous and answered all our questions about repairs. Costs were more than reasonable. I hope they paid this veteran double-time for working on Memorial Day weekend.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Responded quickly to a broken spring. They identified other worn and failing parts, but also noted parts that were working fine and didn't need replacing. Overhaul cost more than I anticipated for just the broken spring, but the door opens more quietly and seems much more solid.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great price. Great service. Not one problem. Will recommend and use again.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922