4.9 1 2 3 4 5 213 Reviews

From Louisville and Alcoa, TN Homeowners

Garage Door Repair in Louisville and Alcoa, TN - Page 6

Precision Garage Door

Same-day garage door repair in Louisville and Alcoa, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Louisville and Alcoa, TN FREE Service Call With Garage Door Repair over $125

Serving Louisville and Alcoa, TN

Proudly serving the Louisville and Alcoa community with same day service.

Service truck

Local Garage Door Repair in Louisville and Alcoa, TN

Precision Garage Door of Knoxville provides same-day garage door repair in Louisville and Alcoa, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Louisville and Alcoa homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Louisville and Alcoa and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary generated from 213 customer reviews

Precision Garage Door of Knoxville is reviewed very positively by customers in Louisville, Alcoa, Eagleton Village, and nearby communities. Reviewers consistently praise fast response times, same-day service, and prompt arrivals, along with professional technicians who explain the problem, present options clearly, and complete repairs or installations efficiently. Customers also frequently mention courteous, friendly service, solid workmanship, and garage doors and openers that work smoothly and quietly after the job is finished. Value is another recurring strength, with several reviewers calling pricing fair or reasonable and appreciating detailed estimates and no-pressure recommendations.

What Customers in Your Area Mention Most

Service (85) Customers praise the overall service experience as excellent, helpful, pleasant, and easy from the first call through payment and cleanup. Professionalism (81) Reviewers consistently describe the team as professional, courteous, punctual, and easy to work with from scheduling through completion. Responsiveness (74) Customers frequently mention fast response, same-day appointments, and technicians who arrive quickly or call ahead with updates. Communication (63) Customers praise clear explanations of the problem, repair options, estimates, and how the equipment works, often noting helpful follow-up and updates. Expertise (62) Reviewers often call the technicians knowledgeable, skilled, and able to diagnose issues accurately while explaining the solution in understandable terms. Speed (59) Many reviews highlight quick repairs and installations, with several jobs completed in an hour or less or finished the same day. Friendliness (58) Many reviews note friendly, kind, polite, personable technicians and office staff who make the experience comfortable and reassuring. Workmanship (48) Reviewers frequently say the repairs and installations were done well, cleanly, and efficiently, with doors, openers, and hardware working great afterward. Value (28) Some customers specifically mention fair, reasonable, or cost-effective pricing and appreciate upfront quotes and transparent explanations of costs.

Recent Reviews from Louisville and Alcoa, TN

James Bennett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alcoa, TN 11/04/2018

5 star. Outstanding in all ways.

Josh C

Technician: Josh C

Service: Garage Door Opener Install

Product: Opener

Denis Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Jenny was able to set up an appointment the same day I called and Nick was at my garage shortly after that. The door was repaired and running as good as new. I highly recommend this company and praise the people who work for it.

Service: Garage Door Repair

Product: Springs

Greg Cable

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fast. Great service. Easy understanding situation after they explain. Friendly.

Response from Chuck Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service: Broken Garage Door Spring Repair

Product: Rollers

Linda Terry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Came to replace rubber seal. Had him check opener that was making noise. Recommend that we replace it. Agreed . Very helpful with letting us know what he would do.

Response from Chuck Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

Service: Garage Door Repair

Product: Garage Door Opener

Howard Bott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, TN 08/17/2018

Patrick gave me a call 20 mins. out & was very timely. I was told he'd arrive between. 5 & 7 pm...he was done with job before 6! We are selling our house and needed the garage door safety sensors reattached on one side. If you are selling your house & detached your safety sensors at some time over the years because they were "a nuisance" & you don't have all the pieces & parts you need, just call precision! They can make sure everything is in good working order before the inspection. Patrick is professional & very knowledgeable about his craft.

Patrick S

Technician: Patrick S

Service: Garage Door Opener Install

Product: Garage Door Opener

Barbara Chumley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alcoa, TN 07/13/2018

was very pleased with the timely appointment, and the service technician who performed the work here. He was professional, friendly, and even petted my dog. He explained what was wrong with my door problem, and what needed to be replaced and the cost up front. I appreciate how quickly I was able to get an appointment and get the door repaired.

Service: Broken Garage Door Spring Repair

Product: Springs

Jami Gredig

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Nick was very courteous, professional and thorough. Service call was handled same day of our call...amazing! He called 20 minutes before arrival & was prompt & quick to get the job done. Thank you for a great experience.

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to provide same day service.

Service: Garage Door Opener Repair

Dan Sylvester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

WOW!! Great job and fast too. I called about our door and Josh was out within a couple hours, he had all the parts on the truck and fixed within another hour. Unbelievable service. Thank you, Dan Sylvester, Maryville

Response from Chuck Business Owner

Thank you for the 5 star rating. Precision Door appreciates your feedback on Josh and business. It is important to us to provide 24/7 LIVE customer service so we can respond to our customer's needs immediately. It is our pleasure to serve you.

Josh C

Technician: Josh C

Service: Garage Door Repair

Product: Springs

Dan Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, TN 05/01/2018

Called to alert me that he would be 30 minutes late. Josh was friendly and quickly fixed the problem as well as address several other marginal issues.

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh C

Technician: Josh C

Service: Garage Door Opener Repair

Vicky & rick Lawson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, TN 03/29/2018

Josh and Robert were very knowledgeable and efficient when they came to repair our garage door. It looks almost back to normal after it was hit by the car! Very nice young men!

Josh C

Technician: Josh C

Service: Garage Door Repair

Vickie Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Thursday night around 9:00 pm the spring and cables broke on my garage door, trapping my car in the garage. Friday morning at 8:00 I called Precision door and they were there within the hour! Other places said it would be several days before they could get here and I had no way to get my car out. The Technician - Nick - was very professional and explained all options. Because the door is so old, and there was so much damage, I decided to get a new door which was much more cost effective than fixing an old worn out door. And the great part is they will have the new door installed on Monday! Nick was able to get the old door open so I could get my car out so now I'm just looking forward to my new door. Very happy with Precision. They were very prompt and courteous and really saved my day.

Response from Sandy Business Owner

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We are happy to provide 24/7 LIVE customer service for immediate service for your emergency needs. It is our pleasure to serve you.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Crystal Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Patrick was my service technician for garage door repairs. He was very friendly, knowledgeable, & professional. Precision stands by their products & work, & I would recommend them to others.

Response from Sandy Business Owner

Thank you for the great 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Patrick S

Technician: Patrick S

Service: Garage Door Repair

Patrick Servey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, TN 01/23/2018

I'll give you a 5 star rating. Your service man was very courteous, he did his work in a very professional and timely manner. He said what he was going to do and did what he said. I'm very pleased with Patricks work. He replaced coil springs, rollers and cables

Response from Sandy Business Owner

Thank you for the 5 star review. We appreciate your business and feedback on Patrick. It is our pleasure to serve you.

Patrick S

Technician: Patrick S

Service: Broken Garage Door Spring Repair

Product: Springs

Russell Baxter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was here about 2 hours after making the call. Tommy did the job in about an hour. He replaced all the hardware and my garage door works great! No more squeaking and grinding. Thanks Precision!

Service: Garage Door Repair

Product: Springs

M Turley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, TN 11/15/2017

Excellent, prompt, professional service!

Service: Garage Door Repair

Product: Remotes / Keypad

R. Neal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alcoa, TN 11/13/2017

Had broken spring, car trapped in garage. Same day service, on a Saturday that was also a holiday (Veterans Day). Showed up 1/2 hour earlier than appointment time, inspected garage door and all parts, recommended replacing worn (14 year old) parts in addition to broken spring. Tech (Josh) was top-notch. Skilled, professional, knowledgeable, obviously experienced. One of the fastest, most efficient workers we've ever seen. Good "consultative" salesman, too, without being pushy. Was a little concerned about the price, but after looking up estimated cost for the parts (all listed in detail on the invoice), it was in the ballpark, especially considering 5 year warranty, fast same-day service on a Saturday, and quality of workmanship. Would recommend.

Josh C

Technician: Josh C

Service: Broken Garage Door Spring Repair

Product: Springs

Clint Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alcoa, TN 09/28/2017

James is extremely knowledgeable about garage doors and wants you to understand his work. I recommend James highly. Clint Abbott

Service: Broken Garage Door Spring Repair

Glen Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

They came out the same day with just a few hours notice Patrick was extremely knowledgeable and helpful he made sure I under stood everything and answered all my questions I couldn't of been happier thank you Patrick

Patrick S

Technician: Patrick S

Service: Garage Door Opener Repair

Product: Rollers

Bonnie Holmes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prompt, polite, precise about explaining how things work.

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Josh C

Technician: Josh C

Service: Garage Door Repair

C. Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Rockford, TN 03/16/2017

The technicians were polite and knowledgeable. They explained what repairs were needed and why. No pushy sales tactics. I'm going to need a new door opener and / or garage door soon. I'll be calling Josh at Precision to come back out and take care of it.

Josh C

Technician: Josh C

Service: Garage Door Repair

Stephen & caitlin Lowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, TN 12/22/2016

They came the same day I backed into my garage door and got my car stuck in the garage. They were very professional and did an excellent job. They should have laughed at me but didn't. I would recommend them and use them again if the need arose

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide 24/7 live customer service and same day service.

Patrick S

Technician: Patrick S

Service: Install Garage Doors

Product: Garage Doors

Bonnie Holmes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Professional. Existing opener and parts were several decades old. Representative examined all parts and door explaining what needed to be replaced and what could be safely retained. Recommended replacing the opener, springs (one was clearly sprung), and rollers as all were clearly worn out and need to be brought up to code. Representative only replaced items necessary.

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service: Garage Door Opener Install

Product: Garage Door Opener

Frank Pietrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alcoa, TN 10/21/2016

James did a good job both in explaining what needed to been done along with completing the overhaul of the door.

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback on outstanding service from our technician James.

Service: Garage Door Repair

John Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Been in the service industry myself I was very impressed with your follow up Patrick Stockton was very professional arrived on time and call before he came all superior customer service

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick S

Technician: Patrick S

Service: Install Garage Doors

Dan Mccord

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alcoa, TN 09/06/2016

thank you dan.

Response from Sandy Business Owner

Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback.

Service: Garage Door Repair

Melissa Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Nick was excellent! Very knowledgable, thoroughly explained everything to me, fast on the installation, just EXCELLENT service all around! I would recommend Nick for any of your garage door needs. I love my new garage door opener with the updated features.

Response from Sandy Business Owner

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on the service from Nick. It is our pleasure to serve you.

Service: Garage Door Opener Install

Product: Garage Door Opener

Lou Massengill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

great customer service

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick S

Technician: Patrick S

Service: Garage Door Opener Repair

Russell Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Patrick arrived earlier than I was expecting, a pleasant surprise. He was polite, friendly, knowledgeable and efficient. He serviced the door as well as replaced the spring and I can't believe how quiet the door is now. It no longer wakes up the neighbor's pets or sounds like a remake of Jurassic Park.

Response from Sandy Business Owner

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician and service. I'm sure your neighbor appreciates you contacting us also, including the dogs.

Patrick S

Technician: Patrick S

Service: Broken Garage Door Spring Repair

Ben Prater

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisville, TN 03/13/2016

Patrick Stockton did a superb job replacing the opener, rollers and pulleys on our old garage door. It's amazing how quiet the new set-up operates. Patrick was extremely professional and had the repairs completed in no time. Strongly recommend Precision to anyone desiring top-quality garage door service. Thanks!

Response from Sandy Business Owner

Thank you for the 5 star rating! Precision Door appreciates your business, feedback and recommendation. It is our pleasure to serve you.

Patrick S

Technician: Patrick S

Service: Garage Door Opener Install

Product: Garage Door Opener

David Weaver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Alcoa, TN 01/28/2016

Patrick was very professional and his work was outstanding. He explained very option available for service.. I would recommend your company to everyone who may have a garage door problem. Also, your prompt service was greatly appreciated.

Response from Sandy Business Owner

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation.

Patrick S

Technician: Patrick S

Service: Garage Door Opener Install

Product: Garage Door Opener

Ready to Experience 5-Star Service?

Join your Louisville and Alcoa neighbors and let our experts take care of your garage door.

Knoxville Area (865) 643-8587
Maryville Area (865) 268-4051
Oak Ridge and Oliver Springs Area (865) 275-5643
Loudon Area (865) 408-8914
Powell Area (865) 512-6675
Lenoir City and Tellico Village Area (865) 816-9766
Sevierville Area (865) 268-4051
Louisville and Alcoa Area (865) 275-5643
Vonore Area (423) 536-9835
Corryton Area (865) 512-6675
Clinton Area (865) 408-8914
Kodak Area (865) 816-9766
Precision Garage Door Service of Knoxville
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922
Precision Garage Door Service of Maryville
Office: (865) 233-8755
1774 W Lamar Alexander Pkwy
Maryville, TN 37801
Precision Garage Door Service of Lenoir City
Office: 865-229-8261
501 Hwy 321 N
Ste 2

Lenoir City, TN 37771
Precision Garage Door Service of Fountain City
Office: 865-229-4361
4620 Old Broadway
Ste 101

Knoxville, TN 37918