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Read what people are saying
about Precision Garage Door in:
Louisville and Alcoa Area, TN
Precision Garage Door of Knoxvillehas received 153 reviews, averaging 4.93 Stars:
Alcoa, TN
Friendsville, TN
Jenny was able to set up an appointment the same day I called and Nick was at my garage shortly after that. The door was repaired and running as good as new. I highly recommend this company and praise the people who work for it.
- Denis Brown
Product:
Eagleton Village, TN
Fast. Great service. Easy understanding situation after they explain. Friendly.
- Greg Cable
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Product:
Eagleton Village, TN
Came to replace rubber seal. Had him check opener that was making noise. Recommend that we replace it. Agreed . Very helpful with letting us know what he would do.
- Linda Terry
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.
Product:
Louisville, TN
Patrick gave me a call 20 mins. out & was very timely. I was told he'd arrive between. 5 & 7 pm...he was done with job before 6! We are selling our house and needed the garage door safety sensors reattached on one side. If you are selling your house & detached your safety sensors at some time over the years because they were "a nuisance" & you don't have all the pieces & parts you need, just call precision! They can make sure everything is in good working order before the inspection. Patrick is professional & very knowledgeable about his craft.
- Howard Bott
Alcoa, TN
was very pleased with the timely appointment, and the service technician who performed the work here. He was professional, friendly, and even petted my dog. He explained what was wrong with my door problem, and what needed to be replaced and the cost up front. I appreciate how quickly I was able to get an appointment and get the door repaired.
- Barbara Chumley
Product:
Eagleton Village, TN
Nick was very courteous, professional and thorough. Service call was handled same day of our call...amazing! He called 20 minutes before arrival & was prompt & quick to get the job done. Thank you for a great experience.
- Jami Gredig
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to provide same day service.
Eagleton Village, TN
WOW!! Great job and fast too. I called about our door and Josh was out within a couple hours, he had all the parts on the truck and fixed within another hour. Unbelievable service. Thank you, Dan Sylvester, Maryville
- Dan Sylvester
Thank you for the 5 star rating. Precision Door appreciates your feedback on Josh and business. It is important to us to provide 24/7 LIVE customer service so we can respond to our customer's needs immediately. It is our pleasure to serve you.
Rockford, TN
Called to alert me that he would be 30 minutes late. Josh was friendly and quickly fixed the problem as well as address several other marginal issues.
- Dan Davis
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.
Louisville, TN
Josh and Robert were very knowledgeable and efficient when they came to repair our garage door. It looks almost back to normal after it was hit by the car! Very nice young men!
- Vicky & rick Lawson
Eagleton Village, TN
Thursday night around 9:00 pm the spring and cables broke on my garage door, trapping my car in the garage. Friday morning at 8:00 I called Precision door and they were there within the hour! Other places said it would be several days before they could get here and I had no way to get my car out. The Technician - Nick - was very professional and explained all options. Because the door is so old, and there was so much damage, I decided to get a new door which was much more cost effective than fixing an old worn out door. And the great part is they will have the new door installed on Monday! Nick was able to get the old door open so I could get my car out so now I'm just looking forward to my new door. Very happy with Precision. They were very prompt and courteous and really saved my day.
- Vickie Brooks
Thank you for the 5 star review! Precision Door appreciates your business and feedback. We are happy to provide 24/7 LIVE customer service for immediate service for your emergency needs. It is our pleasure to serve you.
Product:
Friendsville, TN
Patrick was my service technician for garage door repairs. He was very friendly, knowledgeable, & professional. Precision stands by their products & work, & I would recommend them to others.
- Crystal Hicks
Thank you for the great 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.
Louisville, TN
I'll give you a 5 star rating. Your service man was very courteous, he did his work in a very professional and timely manner. He said what he was going to do and did what he said. I'm very pleased with Patricks work. He replaced coil springs, rollers and cables
- Patrick Servey
Thank you for the 5 star review. We appreciate your business and feedback on Patrick. It is our pleasure to serve you.
Eagleton Village, TN
The technician was here about 2 hours after making the call. Tommy did the job in about an hour. He replaced all the hardware and my garage door works great! No more squeaking and grinding. Thanks Precision!
- Russell Baxter
Product:
Louisville, TN
Excellent, prompt, professional service!
- M Turley
Product:
Alcoa, TN
Had broken spring, car trapped in garage. Same day service, on a Saturday that was also a holiday (Veterans Day). Showed up 1/2 hour earlier than appointment time, inspected garage door and all parts, recommended replacing worn (14 year old) parts in addition to broken spring. Tech (Josh) was top-notch. Skilled, professional, knowledgeable, obviously experienced. One of the fastest, most efficient workers we've ever seen. Good "consultative" salesman, too, without being pushy. Was a little concerned about the price, but after looking up estimated cost for the parts (all listed in detail on the invoice), it was in the ballpark, especially considering 5 year warranty, fast same-day service on a Saturday, and quality of workmanship. Would recommend.
- R. Neal
Alcoa, TN
James is extremely knowledgeable about garage doors and wants you to understand his work. I recommend James highly. Clint Abbott
- Clint Abbott
Eagleton Village, TN
They came out the same day with just a few hours notice Patrick was extremely knowledgeable and helpful he made sure I under stood everything and answered all my questions I couldn't of been happier thank you Patrick
- Glen Allen
Friendsville, TN
Prompt, polite, precise about explaining how things work.
- Bonnie Holmes
Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.
Rockford, TN
The technicians were polite and knowledgeable. They explained what repairs were needed and why. No pushy sales tactics. I'm going to need a new door opener and / or garage door soon. I'll be calling Josh at Precision to come back out and take care of it.
- C. Johnson
Louisville, TN
They came the same day I backed into my garage door and got my car stuck in the garage. They were very professional and did an excellent job. They should have laughed at me but didn't. I would recommend them and use them again if the need arose
- Stephen & caitlin Lowe
Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide 24/7 live customer service and same day service.
Friendsville, TN
Professional. Existing opener and parts were several decades old. Representative examined all parts and door explaining what needed to be replaced and what could be safely retained. Recommended replacing the opener, springs (one was clearly sprung), and rollers as all were clearly worn out and need to be brought up to code. Representative only replaced items necessary.
- Bonnie Holmes
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Product:
Alcoa, TN
James did a good job both in explaining what needed to been done along with completing the overhaul of the door.
- Frank Pietrick
Thank you for the 5 star review. Precision Door appreciates your business and feedback on outstanding service from our technician James.
Friendsville, TN
Been in the service industry myself I was very impressed with your follow up Patrick Stockton was very professional arrived on time and call before he came all superior customer service
- John Lee
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Alcoa, TN
thank you dan.
- Dan Mccord
Thank you for the 5 star rating. Precision Door appreciates your business and taking the time to provide feedback.
Eagleton Village, TN
Nick was excellent! Very knowledgable, thoroughly explained everything to me, fast on the installation, just EXCELLENT service all around! I would recommend Nick for any of your garage door needs. I love my new garage door opener with the updated features.
- Melissa Wallace
Thank you for the 5 star rating. Precision Door appreciates your business and feedback on the service from Nick. It is our pleasure to serve you.
Product:
Friendsville, TN
great customer service
- Lou Massengill
Thank you for the 5 star review. Precision Door appreciates your business and feedback.
Eagleton Village, TN
Patrick arrived earlier than I was expecting, a pleasant surprise. He was polite, friendly, knowledgeable and efficient. He serviced the door as well as replaced the spring and I can't believe how quiet the door is now. It no longer wakes up the neighbor's pets or sounds like a remake of Jurassic Park.
- Russell Hayes
Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician and service. I'm sure your neighbor appreciates you contacting us also, including the dogs.
Louisville, TN
Patrick Stockton did a superb job replacing the opener, rollers and pulleys on our old garage door. It's amazing how quiet the new set-up operates. Patrick was extremely professional and had the repairs completed in no time. Strongly recommend Precision to anyone desiring top-quality garage door service. Thanks!
- Ben Prater
Thank you for the 5 star rating! Precision Door appreciates your business, feedback and recommendation. It is our pleasure to serve you.
Alcoa, TN
Patrick was very professional and his work was outstanding. He explained very option available for service.. I would recommend your company to everyone who may have a garage door problem. Also, your prompt service was greatly appreciated.
- David Weaver
Thank you for the 5 star rating. Precision Door appreciates your business and recommendation.
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
5 star. Outstanding in all ways.
- James Bennett