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about Precision Garage Door in:
Maryville, TN
Precision Garage Door of Knoxvillehas received 305 reviews, averaging 4.95 Stars:
Maryville, TN
Thank you for your honest feedback. I'm sorry you weren't completely satisfied with our customer service. We can assure you this will not be an issue in the future. Precision Door Service appreciates your business.
Maryville, TN
Five Stars for this company. Our overhead door springs broke on a Sunday, trapping both cars inside. I called, expecting we'd have to wait until at least Monday. Very courteous telephone rep offered to send a technician out same day (Sunday) at no extra cost for weekend service. Within a few hours a technician, Tom, showed up and replaced the springs very efficiently at reasonable cost. Thanks for a job well done. Will use them again.
- Kurt Meltzer
Thank you so much for your review! We appreciate your business!
Product:
Maryville, TN
Joe did a fine job. Very good craftman.
- William Lindsay
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Maryville, TN
6 stars! The rep came the very next day after I called, gave me 3 options with costs so I could make a decision that fit my budget, and made the repairs immediately! He was friendly and professional. I'm very happy with the results.
- Pat White
Thank you so much for your review! We appreciate your business!
Maryville, TN
Watching James was like watching a pit crew in action, he made calculated moves, no having to do anything twice, gave advise on routine maintenance to keep everything working as it should.
- Gary K
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Maryville, TN
I think you guys ROCK! Always helpful and kind. Five stars all the way. Thank you so much.
- Darlene Collinge
Thank you so much for your review! We appreciate your business!
Maryville, TN
Easy to work with, done on schedule, and very quickly. What else can one ask for?
- Hein Moritz
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Product:
Maryville, TN
Tech was very informative and quickly took care of the repair. I felt a bit of a hard sell approach to take the most expensive route but came to an agreement and the door works better than ever.
- Tim Homant
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Maryville, TN
James came early, checked the doors and not only confirmed my fears, but pointed out other issues as well. He did a PDS overhaul on both doors....the works....springs,rollers,bearings,cables,cable drums, all adjustments and lube. At 60 I'm not easily impressed, but the experience in a word was awesome. James not only installed and repaired, he EXPLAINED what was wrong and what effects the wear would have on the other components. Knowledgable,Professional, no grass grew under his feet. To me....the MOST IMPORTANT POINT...is that for the money charged, the VALUE was there. I believe your money will not be wasted with this company with 9/10th of the noise eliminated.
- Lou Matarazzo
Thank you very much for your review! Your business is greatly appreciated!
Maryville, TN
My garage door was not functioning properly, I called Precision and they were most helpful. My service Tech was James and I found him to be very helpful, knowledgeabe and great to work with. My experience was excellent!! Thanks, Tony Crisp
- Tony Crisp
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Maryville, TN
My experience with Precision Door Service and Joe (Repairman) was extremely professional and friendly from start to finish. The follow-up calls, from the office, were timely. Joe was very thorough with his evaluation, explanation, and work. If needed I will definitely use this company again and request Joe to do my repairs.
- Bob Miller
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Product:
Maryville, TN
Joe was the technician who did the work on the garage door that would not lower. He diagnosed the problems, safety eyes and then rollers that needed to be replaced. He told me the price before some of the work was done. He was courteous and worked efficiently. Top rate all the way around.
- Margaret Owens
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Maryville, TN
Thomas called about 1/2 hour before his arrival and introduced himself. He arrived on time and was very courteous and efficient during the removal of the old Wayne Dalton Torquemaster Plus system and reinstallation of a much better designed and much higher quality spring conversion system . He was very knowledgeable on the products offered by Precision Door Service and answered all of my questions without hesitation. Based on my experience, I would highly recommend Precision Door Service for the quality of service, the quality of their products, and competitive pricing. Additionally, Emily and Miranda in customer service were extremely professional and helpful in scheduling my repair quickly and providing an accurate estimate for the conversion. Well done to the Precision Door Service team.
- Fred Siebenschuh
Thank you so much for your review and recommendation! Your business is greatly appreciated!
Maryville, TN
Very pleased with the prompt service. I was very taken by your ad in the telephone book, it inspired confidence and we were not disappointed. Thank you so much.
- James Clough
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Maryville, TN
Thank you for your fast and friendly service. Technician was knowledgeable and discussed many options with us for the best repair service. I would definitely recommend this company!
- Debi Cole
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Maryville, TN
I was pleased with your quick response to make the needed repairs on our door opener. Thank you for your quick response and service.
- James Cheroni
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Maryville, TN
Very prompt and did a great job. The repairman was very helpful and explained everything he did. I was very impressed with his skills. I would recommend this company.
- Jan Cooper
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Maryville, TN
Fantastic!! You have my business in the future and I will recommend you. Thank you!
- Amanda Turpin
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Maryville, TN
Following a telephone call we had a technician at our home in less than an hour. He was very polite, explained what had to be done, and proceeded to work quickly and efficiently. I will definitely recommend your company to others. Thank you.
- William Schult
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Maryville, TN
I would highly recommend this company. I called today and someone was at our house within 2 hours. Thomas was polite and honest. He explained the problem and provided insight on how to prevent future issues.
- Jennifer Wetteland
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Maryville, TN
When the garage door slammed down after I pulled in the garage last night, I knew I was in trouble. We could see the spring was broken and the door wouldn't open. I immediately started searching and found Precision 24/7... I called at 7:30pm and Patrick was there before 9pm. He was great. Repaired the door and suggested replacement of a couple other pieces. It was so nice to have this done in the evening and not have to worry about it in the morning. Thanks for being there when we needed you! 5 Stars
- Laura Chimeno
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Maryville, TN
Joe was great, friendly, and very helpful. .Saw your ad in yellow pages was same day service. I will tell others about u.
- Ned Coker
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Product:
Maryville, TN
Patrick presented himself as very knowledgeable and professional. Performed the work quickly and efficiently. Very pleased with the work that was performed.
- Gerry Sanders
Follow-up on door estimate.
Maryville, TN
I was very pleased with the time it took to come and fix the door! The service man was very polite and very professional! I would not hesitate to recommend your company to a friend. I also liked the email before the arrival and pictures of the serviceman. That is very important when you have people coming to your home! Thank you!
- Gary Mullins
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Maryville, TN
The technician called and arrived 30-minutes early. He conducted the multi-point inspection and explained the pros and cons of purchasing items of which I was unaware could be problematic. He worked efficiently and safely, demonstrating his expert knowledge of the proper way to make the repairs.
- Paul Tubbs
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Maryville, TN
Very pleased. Tech showed up on time. Explained what we needed. Repaired the door in short time. He was very neat in appearance and pleasant to talk to. His name was Luis.
- Jan White
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Product:
Maryville, TN
Very impressed with James. He called and let me know he was running behind and was here when he said he was going to be. Very efficient and had the springs replaced on our door in less that 30 min. James was personable and professional. Would and will recommend Precision and James to friends and family.
- Roger Raines
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Maryville, TN
Thanks so much for the rapid response, coming to our home within a few hours of our call. The serviceman was very knowledgeable and pleasant. Rather costly to replace the entire mechanism, but we understood why and are glad to have quality equipment to use. The door opens so smoothly and quietly now. I guess we just had to learn that the builder of our home put in the least expensive equipment he could, which we had to make up for today. In any case, it is nice to know we have quality garage door equipment to depend upon, and we'll appreciate receiving the warranty.
- Bonnie Parker
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Maryville, TN
We chose Precision Doors because of a service call coupon we received in the mail. Thomas arrived on time, evaluated all 3 of our doors and completed the necessary repairs in a professional and time efficient manner. We are completely satisfied with the service we received and would highly recommend Precision Doors!
- Tammy Cash
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Product:
Maryville, TN
Your service was prompt and wayyy on time. The reason I choose you was, you helped me out before and I had no problem with my garage door till today and then your servicemen were very knowledgeable and found the problem in no time. So thank you for your promptness and I will use your company anytime in the future. You are my company. Sincerely, Helga Deveau
- Helga Deveau
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(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
My garage door spring broke and I had to wait 2 months to get it fixed due to financial situation. I realized there were other things that I needed fixed but my finances did not permit it. I really felt a lot of pressure to get other things repaired and the quote I received over the phone suddenly went from $225.00 to over $700.00. I was not in a position to do the extra things, I feel it's Ok to assess your repairs, but not ok to pressure people to get it done. I plainly stated when the repairman came that I did not want anything extra done. I felt uncomfortable with the situation. The replacement of my garage door springs was an excellent job and the repairman was very professional and did a good job. Please train your repairmen not to pressure people when they are getting a repair done.
- Debbie Heaton