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about Precision Garage Door in:
Knoxville, TN
Precision Garage Door of Knoxvillehas received 1623 reviews, averaging 4.93 Stars:
Knoxville, TN
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Knoxville, TN
I was very pleased with the service I received. I had a broken torsion spring and called this morning and Patrick arrived around noon to repair it. Patrick was very personable as well as professional. I would highly recommend Precision Doors to anyone.
- Maurice Glandon
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Knoxville, TN
Very satisfied with the quality of service. The tech was very polite and his knowledge was very impressive. I needed the spring replaced and also the rollers. Also impressed with same day service and also having the parts on the truck. Appreciate the back ground checks and the drug tests as well. I would rate you a 5.
- Mary Glandon
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Product:
Knoxville, TN
I was pleased with the courtesy and professionalism of all involved. They were able to schedule an install the next day. Even though the door I specified turned out not to be available, they upgraded to a better door for the same price.
- Fred Martin
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Product:
Knoxville, TN
Patrick fixed our problem and made the garage work great. It's smooth and quiet now like it's never been since we bought the house.
- Judy Egner
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Knoxville, TN
This is the third time I have used Precision--for repairs and replacement of two 30 year old doors. Product runs very smoothly and quietly and I am totally satisfied with the products and technicians.
- Lawrence Myers
Thank you for your review and for being a loyal customer! We appreciate your business!
Product:
Knoxville, TN
Excellent and fast service. The technician was really good and repaired the spring in no time. Scheduling was also very efficient.
- Lorenzo Fabris
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Knoxville, TN
I don't get impressed with a company's service much anymore. BUT, I was impressed with EVERYONE that I dealt with via telephone and in person. Great service and very good products at a reasonable cost. Thanks, Bob Ray
- Robert Ray
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Product:
Knoxville, TN
Your service personnel is the VERY BEST. They are polite, knowledgeable, prompt and fast. They know what needs to be done and how to do it. No time is wasted. They arrive when they say they will and get right to the problem, solve it and make any necessary repair immediately. I could not ask for better or more. I would recommend Precision to everyone. I would definitely give them a "Five Star" Rating.
- Grace Felker
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Knoxville, TN
I called for service at 10 a.m. and the repairman was here by 1p.m. Luis was very friendly, explained what needed to be done and did an excellent job. I was very satisfied with the work, and will call them again if we need any more work done on the garage door.
- Janice Elliott
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Knoxville, TN
Great job. Two new garage doors were delivered and installed the day after ordering. The guys were very informative and took good care of us.
- Jeff Bayless
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Knoxville, TN
Super nice guy! Got the job done quickly and efficiently. A+
- Jason Smith
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Knoxville, TN
We recently bought a home and were not satisfied with the working of the garage door opener. Precision upgraded our garage door opener system in our prior home and we were delighted with the smooth, almost noiseless operation. Therefore, we called on Precision again shortly after we closed on our new home. The technician took care of our problem. After one week we noticed a squeaking sound each time the door was closed. We notified Precision. The technician returned without delay and fixed the problem with no charge. We remain loyal Precision customers.
- Nancy and Doug Mele
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Knoxville, TN
First I want to say thank you to the techs and office staff for getting Luis out to my home on very short notice. NO ONE else was able to do this and I called around. Second I can't praise Luis enough for the great job he did getting my garage door working. I will need to wait for sufficient funds to effect a permanent fix but once that has been done I will be calling again to Precision Door Service. Great job a BIG 5 STARS!
- Johnny Winstead
Thank you for your review! We are happy you were satisfied with our service and fast response time. We appreciate your business and look forward to working with you in the future!
Knoxville, TN
Fast response time, excellent work.
- John Goodman
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Knoxville, TN
Great service. Prompt. Friendly and knew what he was doing. Would use again. 5 stars
- Michael Garzillo
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Knoxville, TN
5 stars
- Troy Hall
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Knoxville, TN
Five stars for Patrick who serviced my garage door. He explained in clear terms what was wrong and offered me choices on different economic plans and I believe I chose the best plan that suited me. He seemed very honest and efficient and very sincere. I will be calling you now rather than Williams Garage Doors. Thank you for your interest in your customers' evaluation of your company.
- Dale Oakley
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Knoxville, TN
I loved my new garage door. Its beautiful. Thank you for Precision Door Service.
- Vilma Baylosis
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Knoxville, TN
Rating 5 Company was polite, courteous and on time. Employee was neat, clean and friendly. Will use again.
- Pat Shehan
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Knoxville, TN
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- Larry Broadwater
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Knoxville, TN
The repair was fast and the repairman very friendly. He explained what was wrong and how he would repair the door.
- Michael Smith
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Product:
Knoxville, TN
Precision Doors and Patrick Stockton are amazing. They were on time, communicated in a very timely manner, professional, efficient and knowledgeable. They saved me an enormous amount of money by rebuilding the existing doors and selling me the proper system for the house. I enjoyed having Patrick in charge and felt confident in his abilities to attend to the job at hand. I will always call Precision for every need, in every house! Thank you Patrick and Precision!
- Betsy & Rod Clements
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Product:
Knoxville, TN
Precision came out on a Saturday afternoon after the spring on our garage door broke. I was pleasantly surprised to find that they provided service on Saturday for no additional charge so it was a no brainer for me. Precision sent an email to confirm my appointment and also with a name and picture of the tech that would be coming out. When James got here, he saw the spring and also recommended a few additional things that might need servicing. We decided to just replace the springs and not do the additional servicing. James wasn't pushy at all about getting the extra work done, provided some tips to help maintain our door, and was very professional. He was in and out within 45 minutes and we had a working garage door again. Thank you!
- John Shim
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Knoxville, TN
Sat service really was great for me. Seems to do a very professional job. Service tech very nice and informative about the work that needed done. I was pleased with job and happy they could come so quickly.
- Judy Ray
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Knoxville, TN
Got garage door working within hours of calling for service! Thanks!
- Anne Coleman
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Knoxville, TN
Although I was not particularly happy with the cost of my repair, as opposed to purchasing a whole new garage door opener, I was delighted with the efficiency and completeness of repair performed by Service Technician Thomas. He knew his job and did it very well.
- Stephen Hunt
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Knoxville, TN
The central rail that my garage door slides up and down on had come unbolted from its mounting bracket on the garage frame and I couldn't get it realigned to bolt it back together myself, so I was worried that I had some major damage and would be hit with some costly repairs. I was pleasantly surprised and relieved when the service technician was able to realign and bolt together the rail and bracket assembly himself. He then lubricated all of my rollers and the central spring and made some adjustment to the rails and now my garage door sounds infinitely better. The technician Luis was friendly and courteous and understood what I needed right away and also gave me some recommendations for better taking care of my garage door. I was also pleased that he didn't try to sell me on expensive parts that I didn't need and he even showed up early and was done quickly, so I didn't have to spend my entire appointment window waiting around. I don't think I could ask for a better experience.
- Preston Richard
Knoxville, TN
I give you two stars for being on time and calling ahead. I paid $49 for your guy to spend 7 min and 47 seconds...yep I timed him, actually working on my garage door. When basically all he did was take a can of WD40 or silicon spray and lube the the flexible hinges. Sure am glad I didn't pay more or pay for a service call.
- Travers Hurst
We appreciate your business and are sorry that you were not completely satisfied. The $49 special that you purchase included the following: 25 Point Safety Inspection, Tune-Up, and Service Fee which is normally a total of $114.95 (a savings of $65.95). Unfortunately, we are unable to include necessary parts for that price. The $49 often times does not cover the fuel, lubrication, or the technicians time and labor. We hope that with the information given that you have a better understanding of our pricing. I have addressed the technician regarding the length of time that it took to evaluate and lubricate your garage door to ensure that a more comprehensive and thorough evaluation is performed in the future. Your feedback helps us offer the best possible customer service and satisfaction. Thank you for your business!
Knoxville, TN
I was in need of a new garage door and Precision Door came highly recommended to me by a friend. My door was broken therefore I could not use it. They sent Thomas out to show me the options that I had available to me. I was apprehensive with my choice but Thomas took a picture of my house and put my new door in the picture and that sold me on the door. Charles and Dylan did a great job installing it and my new door has changed the appearance of my home dramatically! I couldn't be any more please with my new garage door or the service that I received from Precision Door. Thank You!
- Lina Robinson
Product:
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Employee checked my garage door and discovered it only needed a slight adjustment. He did not charge me for this. Thank you.
- Randy North