WITH 3,652 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Knoxville, TN
Precision Garage Door of Knoxvillehas received 1598 reviews, averaging 4.93 Stars:
Knoxville, TN
Thank you for your review! We appreciate your business!
Knoxville, TN
Although I was not particularly happy with the cost of my repair, as opposed to purchasing a whole new garage door opener, I was delighted with the efficiency and completeness of repair performed by Service Technician Thomas. He knew his job and did it very well.
- Stephen Hunt
Thank you for your review! We appreciate your business!
Knoxville, TN
The central rail that my garage door slides up and down on had come unbolted from its mounting bracket on the garage frame and I couldn't get it realigned to bolt it back together myself, so I was worried that I had some major damage and would be hit with some costly repairs. I was pleasantly surprised and relieved when the service technician was able to realign and bolt together the rail and bracket assembly himself. He then lubricated all of my rollers and the central spring and made some adjustment to the rails and now my garage door sounds infinitely better. The technician Luis was friendly and courteous and understood what I needed right away and also gave me some recommendations for better taking care of my garage door. I was also pleased that he didn't try to sell me on expensive parts that I didn't need and he even showed up early and was done quickly, so I didn't have to spend my entire appointment window waiting around. I don't think I could ask for a better experience.
- Preston Richard
Knoxville, TN
I was in need of a new garage door and Precision Door came highly recommended to me by a friend. My door was broken therefore I could not use it. They sent Thomas out to show me the options that I had available to me. I was apprehensive with my choice but Thomas took a picture of my house and put my new door in the picture and that sold me on the door. Charles and Dylan did a great job installing it and my new door has changed the appearance of my home dramatically! I couldn't be any more please with my new garage door or the service that I received from Precision Door. Thank You!
- Lina Robinson
Product:
Knoxville, TN
I give you two stars for being on time and calling ahead. I paid $49 for your guy to spend 7 min and 47 seconds...yep I timed him, actually working on my garage door. When basically all he did was take a can of WD40 or silicon spray and lube the the flexible hinges. Sure am glad I didn't pay more or pay for a service call.
- Travers Hurst
We appreciate your business and are sorry that you were not completely satisfied. The $49 special that you purchase included the following: 25 Point Safety Inspection, Tune-Up, and Service Fee which is normally a total of $114.95 (a savings of $65.95). Unfortunately, we are unable to include necessary parts for that price. The $49 often times does not cover the fuel, lubrication, or the technicians time and labor. We hope that with the information given that you have a better understanding of our pricing. I have addressed the technician regarding the length of time that it took to evaluate and lubricate your garage door to ensure that a more comprehensive and thorough evaluation is performed in the future. Your feedback helps us offer the best possible customer service and satisfaction. Thank you for your business!
Knoxville, TN
technician was very courteous and prompt. would recommend to anyone.
- Johnny Scott
Knoxville, TN
Wow, great service, friendly professional technician, Dio was supurb!
- Amous Manzer
Knoxville, TN
Efficient friendly service Precision installed our door about 5 years ago. This week we were replacing the battery under warranty. I would definitely refer you to others. Thanks.
- Wendy Howard
Knoxville, TN
Thomas did a great job repairing both of our garage doors. We were satisfied with the results and how quickly Precision arrived after placing the call (less than two hours).
- Matthew & Darlene Heller
Knoxville, TN
Thomas and Precision Door Service did an excellent job at my house. I would use them again if needed. Thank you!
- David Burk
Knoxville, TN
I had called Williams door company in Knoxville TN to come check my garage door. I first bought a part from Williams door company to try and fix the problem. When I went to install the part I notice that the screw drive on my Genie garage door opener was broke. I call Williams door company and explain the problem and they sent out a service tech. Williams did advise me that for the tech to come out there would be a $82.50 service charge and the tech could not come till the next day or day after. I made an appointment with Williams garage doors and took the day off of work for the tech to come out to fix my door. The tech arrived and looked at my opener and said he could not fix it. HE WAS THERE LESS THAN FIVE MINUTES! I paid the $82.50 and the tech left and I was not happy! I called Precision and the girl who answered the phone was very helpful. She listen to my problem and had Thomas come out that SAME AFTERNOON! Thomas arrive very professional and looked at the problem and offered TO FIX THE PROBLEM! I talked to Thomas about a new unit and decided to buy a belt drive opener from him. GREAT CHOICE! me and my wife love the opener and are very happy.
- Mark Davis
Knoxville, TN
Patrick is the best. He takes care of everything.
- BRUCE/CYNDI RUSSELL
Knoxville, TN
Luis did great job. Seemed to be very conscientious about his work. I would recommend to others.
- Rusty Bowman
Knoxville, TN
They responded very quickly to my call and it was on a Sunday. They advertise 24/7 service and that is true. I also feel they are honest. I have an older garage door opener and I asked Luis several times if I needed to replace the opener and he said no. I appreciate his integrity since he could have replaced the opener and I would have never known that it did not need replacement. He replaced my springs, and attached a broken part that had come off. He also corrected where the garage door was rubbing against the side of the garage. My garage door has never worked better. They were such a blessing to me since one car was trapped in the garage.
- Elizabeth Fultz
Knoxville, TN
Luis was right on time and diagnosed immediately what was needed for repair. Finished the repair promptly and was professional. Pleased with your company and will refer your services.
- Mike Shoemaker
Product:
Knoxville, TN
Great job. Technicians arrived on time, completed the job in a timely manner and gave a thorough explanation/demonstration of the new garage door openers.
- Michael Dawley
Product:
Knoxville, TN
One of the springs on our garage door broke early Saturday morning. I called the office at 8:30 and a technician was at my house by 9:45 that morning! He was friendly, helpful and knowledgeable. We are extremely pleased with the service we were provided.
- Becky Lemarbre
Knoxville, TN
Patrick did an awesome job! He provided excellent service in a timely manner on a Saturday. Thanks for a job well-done.
- Jan Cornelius
Knoxville, TN
Our service was conducted in an exceptionally professional manner and I would highly recommend this vendor and specialist to anyone!
- Lynn Erdmann
Product:
Knoxville, TN
They came the next day and were on time! Diagnosed the problem (opener) replaced it for a reasonable price and completed the work within an hour. At first I said no to the repair and the tech was still nice and friendly. Said he would go ahead and lubricate the door and adjust the wheels. After I made a call and told him to go ahead and replace the opener, he had the part on his truck and quickly did the work. Luis was very professional and polite. He was in a neat uniform and drove a neat truck with the logo on it. It was easy to identitfy who he represented. He introduced himself when he came in, shook my hand and went right to work. I have always used another company, not naming names but... Williams. They are usually snippy when you call and it was going to be OVER A WEEK before they could come. I will call Precision next time from the beginning. Who wants to go over a week with a broken garage door? I am not sure which brand I have but it comes with a lifetime guarantee.
- Amy Goff
Product:
Knoxville, TN
Great same day service and great technician. He was knowledgeable, polite, and very helpful. Overall a very satisfactory experience with Precision Door.
- Jeanette Keck
Knoxville, TN
Very pleased with the service I got from Precision Door and its tech, Thomas! Very professional, very detail oriented, and gave me good advice on my options with recommendations. A pleasure to do business with a company such as Precision Door!
- William Crowley
Knoxville, TN
Thomas came to check our malfunctioning door opener the evening before July 4th and was very pleasant and professional. He attempted to adjust the opener but concluded that it was worn out and not adequate to handle the large double door. He suggested a "carriage door"opener designed for such large doors. We scheduled to have him install that the following Monday and we are pleased with the promptness of Precision Door.
- William Crowley
Knoxville, TN
The technician, Patrick,was prompt and explained all services and pricing thoroughly before any work began. Patrick was very professional, courteous and efficient. We will definitely use Precision Door Service again!
- Anna Hurt
Knoxville, TN
I chose Precision by looking at the display Lowe's had. The Doors looked better than any others! Much more variety. The Precision salesman was extremely helpful and courteous. I was lucky enough to get him as my installer! It's a double door but It only took 2.5 hrs.to install, rails and all. Again, efficient And conscientious. I highly recommend Precision Overhead Garage Door Co.
- Bobby Dixon
Knoxville, TN
Great service, love the email confirmation of the appointment.
- Eileen Price
Knoxville, TN
Came on time - explained everything. Did a good job.
- Robert Pultz
Knoxville, TN
5 * Did a great job.
- James Mccoy
Knoxville, TN
Patrick was very helpful and very knowledgeable. I would highly recommend Patrick.
- lisa coram
Knoxville, TN
A friend who used Patrick recommended him as a true professional. I found him to be just that. He talked to me as an equal and I appreciate that more now that I am older. I would recommend a Precision Door w/o reservation. I was told what the problem was and given several possible solutions. I liked being spoken to with knowledge and experience with garage doors. The electronics used to communicate and bill was so easy and fast.
- Melinda Basler
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Got garage door working within hours of calling for service! Thanks!
- Anne Coleman