Garage Door Repair in Knoxville, TN - Page 37

William Worthan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I literally could not believe the service. We came home from a trip to a door that wouldn’t open. A quick look revealed a broken spring. I found precision through a google search and based on reviews gave them a call. This was around 1145am, the person who took my call said an appointment was open between 1&3pm so I took it. The technician called at 1245 to say he was on his way and arrived literally at 100 sharp. He inspected door thoroughly and explained a lack of maintenance (my fault) had allowed the door to get in pretty rough shape. He replaced broken springs, all rollers and cables, thoroughly lubricated all moving parts, and adjusted the whole unit. It wasn’t this quiet the day it was installed 11 years ago. The tech was incredibly knowledgeable, efficient, and professional. The job was completed by 230pm, I just never expect that kind of service these days.

Benny Mullins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert called to let us know what time he would arrive. He was friendly, professional, timely, and did a great job explaining the repairs needed. Customer service was excellent and I would definitely call Precision the next time. Great job Robert - I enjoyed our conversation! #GOCATS!!

Marj Worley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were EXTREMELY IMPRESSED with the service we received from Precision Door Service. We called at 7:30 AM and Patrick was at our house in a Precision marked truck by 9 AM. He assessed our door issues, gave us a quoted option of repair (with a 5 year warranty) to be done that day or replacement ( with a 1 year warranty) that would take 3 weeks to be delivered. We chose repair, including reinforcing the 19 year old door. The repair was done in 2 hours!. It's like having a brand new garage door. So quite and smooth running. We chose Precision on the basis of a friend's referral and their 5 star rating on Google. We will not hesitate to refer them whenever we can. They gave us speedy service and piece of mind. (You never realize how important a garage door is until you have one stuck have way down and night is fast approaching. ) THANK YOU Patrick and Precision for making our lives safer and easier.

Rick Culotta

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have to give credit where credit is due, these guys are incredible. Great price excellent service outstanding assembly they had a great door that looks beautiful in front of our house. Strongly recommend them. Thank you gentlemen

Sam Mcspadden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I highly recommend Precision Overhead Garage Door Service to anyone in the Knoxville area. My 13-year-old opener was failing and had become unreliable. I decided to replace it rather than repair. I contacted Precision and in less than two hours Josh (technician) arrived. In a little over an hour he had finished installing the new opener, backup battery, remote, and outside keypad, and two remotes. He also showed me how to program the keypad and my car's Homelink remote. His work was very professional and there was no mess to clean up when he finished.

Kathy Mccall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had my new insulated garage door installed this morning. It is beautiful and quiet and I am so looking forward to using it. John, Tom and Frank did a wonderful job, and were courteous, timely and proficient. I am so glad I called Precision.

Earl Howard US Navy MASTER CHIEF Retired

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

after checking parts cost online I was surprised at the cost I was charged. james wells quoted me $698 for a door rebuild. I agreed thinking the part were expensive. I could have got the parts online for $250. he worked for approx. one hour. if you do a 100% mark up on parts cost, his labor was $198 per hour. I know I agreed but I should at least have a statement showing the cost of the items. the statement he gave me on line shows $00. cost of each item. he did very good work, and was very courteous, a very pleasant person.

Michael Goin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Response time was good. Pricing was not, did not accept Mint Magazine coupons that they sponsor.

Geo Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was very prompt, very organized, and very personable. He replaced my broken garage door spring system in an hour and did a great job. I will DEFINITELY use Precision Door Service if/when I need service again and I WILL ask for James next time.

Paula Hogan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Robert was on time, kind, professional and thorough. He fixed my problem quickly and provided options for future repairs and replacements.

Tom Buckner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had Garage doror repaired. Broken spring and cables had unwound. Chris came out and a incredible knowledgeable individual. Got things fixed up and repairs made and a thourough examination of all parts of the door and operating mechanism

Marie Hardwick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I don't know about you all but customer service means EVERYTHING to me. From the moment I walked in to Precision and spoke with Scott, I never considered going anywhere else. Unlike some people, I did my homework and researched numerous garage door companies. Precision was "hands down" the best. Great customer service, great quality, and great price. The installation of my new garage doors was almost immediate and the technician, Nick, was awesome. He was very knowledgeable, respectful, and prompt. I give Precision "two thumbs up" and will definitely recommend them to others. PRECISION, YOUR AWESOME!!!

Steve Buffalo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called for a service call and was scheduled for the same day. Technician, Robert showed up at the scheduled time. He was very courteous and knowledgeable. I thought I had a broken cable which actually turned out to be a broken spring. Spring was replaced and he verified door was working as expected. Definitely would recommend Precision Doors for any garage door problems. Great job Robert. I enjoyed our conversation.

Eugene Hamic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've lived in my current home for 36 years and my old door needed replacing. I was extremely glad to have come upon Precision Door Service. In 3 hours, their Technicians installed a beautiful new garage door for me at a very reasonable price in my estimation. I will call on Precision Door Service for any future service of this nature.

Terri Craze

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My door would not open or close. They were busy til tomorrow at 11 but had receptionist call back and sent out the nicest guy. Door was a very simple fix.

Lola Dewitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was very professional and knowledgeable on our garage door needs. He explained pricing on everything in detail that was needed at the moment and what we were needing in the future. Very much appreciate his honesty. Would highly recommend this company

William Crown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jame did a fabulous job - and I am very picky! No only was he technically competent he had great customer skills. Totally rebuild our old door - rollers, cables and springs and replaced the drive motor.

Jennifer Fehling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional; courteous: great job!

Suzanne Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My experience with Chris, one of the technicians, was quite enjoyable and he explained everything thoroughly. I have some preliminary work to do before I can install new garage doors, but I definitely plan to ask Precision Doors to do the job for me. Thank you, Chris.

Barbara Sterrenberg

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Alex for the great service and very quick to come to our home!

Audrey Winters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was great! He was very knowledgeable and professional! He gave me some great pointers too. Precision Door will be my First Call if I ever need service again! Thank you Chris!

AC

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Extremely satisfied. Service tech was prompt, knowledgable, and explained the situation well so I could understand and gave options.

Cecil Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When you need a repairman, it always seems to happen during the weekend or a holiday. As my luck would have it, my garage door spring broke on a Saturday afternoon 12/14/2019 and my wife was out Christmas shopping. I called several numbers and was told they were closed. I then called Precision Door and was able to talk with a very nice lady that took my information and said a repairman would be there within a couple of hours. Within 30 minutes I received a call and the repairman was on his way. My door was repaired by Roger and I was very happy with the service and price I received. I would highly recommend you consider Precision Door to repair your garage door anytime.

Janice Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent prompt service. Very friendly and courteous technician

Stephen Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service was prompt and professionally done. Service person, Patrick, did a fine job.

Kate Brosnan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All the things you want from a service call- Patrick called to give an exact time, was pleasant, and efficient! Also manually opened my broken door to drag my trash and recyclable bins to the street! Looking forward to continuing doing business with Precision when my new door arrives.

John Torbett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was prompt and excellent. Our tech Alex was both professional and courteous. He explained what he was doing on every step and was done very quickly. Answered all of my questions and had good recommendations.

Mark Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, prompt and 30 mins early for appointment. Chris was A1 on all levels. I was very impressed with him and this company. Also very impressed I made the appointment Thanksgiving night.

Jill Cooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time we've used Precision and both experiences were great. This time the technician (Alex) came within 30 minutes from the time I called in for service. How can you beat that. He was knowledgeable, efficient and polite. Had our door refurbished and working in no time. We wouldn't use any other company.

Lee Patton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service. Friendly and well trained technician (Alex)