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Read what people are saying
about Precision Garage Door in:

Knoxville Area, TN

Precision Garage Door of Knoxville
has received 1663 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The garage door on my newly purchased home needed to be overhauled; since I am new to the area I didn't know who to call so I googled Garage Door Repair. I saw the website for Precision and was impressed by the detail of information. I called before 7:00 AM and the call was answered promptly and courteously by their 24 hour Operator as advertised. The representative scheduled a time within 24 hours (if truth be told they offered to come same day but I was at work). Precision emailed me a confirmation of the appointment, the service tech called 30 minutes before arrival and went right to work. He replaced all the old/damaged parts and the door plus gave me a 5 year warrantee! The garage door is like new! I am extremely pleased with the level of service I received and would highly recommend Precision Overhead Garage Door Service! Thank you Precision for making my home feel safe again!

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and outstanding feedback on our service. It is our pleasure to provide 24/7 LIVE operator assistance and same day appointments. We love hearing your new home now feels safe.

Josh C Service Provided:
Garage Door Repair

Technician: Josh C
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for gaskets on both doors and to get them inspected. One door had a new spring and brackets, but old rollers. The other door had a spring that was too small and putting a strain on the motor. It also had a crack in one of the pulleys. Tommy put in new gaskets, new rollers on both doors and a new spring and pulley on the one that needed it. He also lubricated the motor screw tracks, making both openers much quieter. I would strongly recommend Precision door and an excellent Job by Tommy who was my technician.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Tommy.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because I have used them before and was satisfied with the professional people and knowledge of my repair needs. My problem was fixed and I now feel the attention I recieved has solved any future problems I might have experienced without a professionals advice. I did however forget to print and use my $15 off coupon from the website, if that can be reimbursed that would give your company a 6+ star rating!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. Of course, we want the '6 star rating' and will be refunding the $15 for your website coupon. :-)

Service Provided:
Garage Door Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your staff are professional and knowledgable had trouble opening my garage door had it fixed in 10 minutes I rate your service 5 stars

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very prompt to return service call. Within 1.5 hours Joe was here on a Saturday. He did a thorough evaluation of the problem and was very clear in explanation of solution. I feel as though he took extra time & effort to ensure we understood both problem & solution. We would definitely recommend your company and especially Joe! He is an outstanding asset to your company. Thank you!

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. Yes, we certainly value Joe as an outstanding asset to the company.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am well satisfied with the work of your technician although I did mention that I saw your ad in the yellow pages and I guess he didn't hear me. Other than that me being 71 yrs old every little bit helps.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick and courteous service

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Arrived on time, very professional, solved my problems, and explained in a respectful yet descriptive manner. Great Job!!!!!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The experience I had was wonderful. The technician not only arrived at the appointed time, but carried out the work with great professionalism. I had contacted other vendors that afternoon; none responded to my call. I was surprised when someone responded when I called your company, and even more surprised when they said a technician could come out that evening. My wife and I were and continue to be very pleased with this experience.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on your service experience. It is our pleasure to serve you.

Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe was very good about explaining everything and did a great job. I am very happy with the service. Will definitely recommend and use in the future. Thank you.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is our pleasure to serve you in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

NO PROBLEM WITH TECHNICIAN, HE KNEW JUST WHAT TO DO AND IN 5 MIN WAS FINISHED, TOOK HIM LONGER TO FILL OUT PAPER WORK.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The repair man was here within 30 minutes after I called. He was very helpful answering my questions and completed replacing the rubber strip at the bottom of my door very quickly.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 Star rating for the professionals at Precision Door Service. I had a new garage door opener installed as well as repairs to the garage door. They are professional, prompt, knowledgeable, and reliable. They did a great job for us!! I would definitely recommend them to everyone.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. Very pleased to hear you are happy with our service.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Nick is a great asset to Precision Door. This is the second time he has been out. He explains what he is fixing and why. I appreciate your prompt service. Neighbors stop and ask me where I got my door. They all think it looks wonderful.

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A Response from: Sandy

Thank you for the 5 star rating and being a loyal repeat customer. Precision Door appreciates your business and wonderful feedback on our technician Nick. We are happy to hear your garage door is the talk of the town.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional. I'd use again.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. We look forward to serving you in the future.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

EXCELLENT COMANY, VERY REPUTABLE. TECHNICIANS WERE ON TIME AND DID A FOLLOW UP WITHIN 3-4 WEEKS TO MAKE SURE EVERYTHING WAS STILL OK. DOOR IS VERY QUIET WHICH WAS A BIG THING FOR MY WIFE AND I. I WILL RECOMMEND TO MY NEIGHBORS AND FRIENDS

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to your neighbors and friends. We're pleased to hear you and your wife are enjoying the new quiet door.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We were very happy with Precision. The work was completed the morning following our Sunday afternoon service call. The installer was very thorough, knowledgable and professional.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James arrived ahead of schedule, called to let us know he was on the way. He got right to work and completed the repair in about an hour and a half. Needed new torsion bar and springs. Door works very smooth and well balanced. James was very friendly and helpful with future maintenance. I would call again if I needed repairs.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on service provided by our technician James. We look forward to serving you again in the future.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician very professional and knowledgable. Did work very quickly. I would recommend Precision Door to anyone. They let me know ahead of time who my technician would be and what he looked like. Service was excellent.

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A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on the service you received.

Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick, prompt, courteous, professional service. I'll definitely use Precision next time.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. We look forward to serving you again in the future.

James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door Company is absolutely the BEST!!!!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Opener Install

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent company. Patrick was very professional and performed quality service.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the company and Patrick.

Patrick S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased with the quick response and the service. The service men were very informative and friendly. The springs and rollers were replaced and the garage door was working again in a short time. They even got the light on my opener, which hadn't worked in years, working again. I would definitely call Precision in the future.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and quick service. Very pleased. Repairman friendly and professional.

-

A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician who came to our house twice now is Nick. He is prompt, courteous and very knowledgeable. He sees things that techs from other companies have missed.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and valuable feedback on our technician Nick.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tommy came out late on a Saturday and did a great job of repairing our door. I highly recommend Precision Door!

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. We are happy to provide service to you on a Saturday evening.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 star

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We purchased a replacement garage door after calling Precision for repair of our old one. They made a free service call and explained clearly why a new door would be more cost effective than the work required to repair the old one. We had one small problem with a panel on the new door, and they quickly, efficiently took care of that with no extra charge!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The serviceman clearly explained what was wrong and what the repair would cost. He The serviceman gets 5 stars?. He was very polite and clearly explained what needed repair and the costs. The ad was misleading in that it says weekend appointment and emergencies on the weekend 24/7. The operator said that 24/7 means we can make appointments on the weekend for the coming week and also there is no emergency service on the weekend, very misleading. 3 stars for the ad.

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A Response from: Sandy

Thank you for the 5 star rating for service. Precision Door appreciates your business and feedback. I apologize if the ad felt misleading. We do provide 24/7 live operator service for emergencies and non-emergencies that happen after normal business hours. We also provide emergency after hours appointments from 6 pm to 9 pm Monday - Friday, plus weekend service on Saturday from 9 am - 9 pm. I hope that better describes our emergency service availability.

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tommy was perfection personified. Friendly, knowledgeable, efficient, fast. Great guy.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback on our technician Tommy.

Service Provided:
Broken Garage Door Spring Repair

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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922