Read what people are saying
about Precision Garage Door in:

As always the technician and the service were top notch.

- Ken Knight

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

James was the technician who did the work for us. I appreciated that he called about 25 minutes before his arrival to let us know he was on his way. When he arrived, he was the consummate professional...respectful, kind, and knowledgable. We had an older system that, frankly, was not worth repairing. James confirmed this, but did not pressure us into our decision to replace the opener as well as the springs. Once we decided what needed to be done, he went straight to work and did not stop until it was completed...and, he had a great attitude throughout. We are very happy with Precision Door, and especially with James.

- Jeff Maitlen

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician, James. It was our pleasure to serve you.

Chuck did a great job! Sorry for the late response but you are in my cell phone as a go-to business.

- Kimberly Brown

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It was our pleasure to serve you.

5 stars. Door sensors replaced. Tech was timely, polite and knowledgeable in his profession. I would definitely utilize this company again.

- Mark May

Thank you for the 5 star rating. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Please submit a itemized copy of my purchase as per my request thank you for your prompt response

- Bernard Perkins

We selected Precision because of the excellent service you provided earlier this week to our neighbor who had her garage door repaired. James Wells did the work on our garage door. He was extremely open and informative about the items which needed to be replaced. The builder of this condo complex installed the two stall doors which were serviced by only one spring. Mr. Wells was very efficient and left the work area neat and tidy.

- Renate & Robert Byrus

Prompt, experienced and reasonable.

- Charles Beltz

I scheduled an appointment to get an estimate on how much it would cost to replace our old wooden garage doors. James G. called and said he was running ahead of schedule and if I did not mind would come out earlier than my schedule time, which I thought was great. When he arrived he was well dressed and very friendly. He introduced himself and shook my hand. I told him what kind of doors we would like and the color, he never tried to persuade me to buy different doors but instead gave me an estimate on the doors we wanted. He did tell me about an extended lifetime warranty they offered and I made the decision to go with it because it was a good deal. He was up and front with me that if the doors were not in stock it could take up to three weeks to get them in, he also explained about how long it would take to actually install the doors. I was very happy with the price and James G. telling me step by step about the price of the doors and the installation. I would definitely recommend this company to family and friends.

- Linda Etheridge

always willing to listen to what you need. Not a pushy sales pitch.

- David Ogrod

Precision was professional and very thorough. Noticed that the original installers had installed the wrong torsion springs and also the tracks were not aligned properly. With in 1 1/2 hours they had the springs fixed and the garage door realigned. It has never sounded this quiet and work so smooth. We will only be dealing with Precision in the future, but hopefully we will not need them for 10 years.

- Jerome Moore

I called Precision this morning at 9am about wiring trouble to my sensors. They informed me that they would have a technician there between 11am and 1 pm. The technician(Josh)arrived about 1110am. He required my sensors and now my garage door opener is working fantastic.

- Charles Buford

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Josh. Happy to hear your garage door is working fantastic!

I was very happy with our service and the replacement of our garage door. Our garage door broke and we called the next morning and someone came out a couple of hours later. We needed to have our garage door replaced. Patrick was nice enough to help us get the door to close till they could come and replace the door. The 2 employees who installed our new door was very nice and fast on the install. I would highly recommend Precision to anyone and will definitely will use you again. Thank you!

- Ken Cunningham

Thank you for the 5 star review. Precision Door appreciates your feedback and recommendation to others. We're happy to come back out anytime you need us.

the guys were on time and were professional

- Marnie Barnes

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Same day service, and quick repairs at a reasonable price. 5 year warranty too! Works great again, definitely smoother and quieter now. One less thing to worry about. Would definitely recommend!

- Mike Powers

Thank you for the 5 star review. Precision Door appreciates your business and recommendation. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

I have used Precision several times over several years and would not think of calling anyone else. Great work!!! I will call Precision and recommend to my friends. I recommend Patrick!

- Vaughn Blank

Thank you for the 5 star review. Precision Door appreciates your loyal business and recommendation to your friends. It is always our pleasure to serve you.

We were very pleased with our service representative, Patrick. He was very helpful and gave us good advice and explained our problem to us. We rate our experience with your company a 5.

- Walter Bigney

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Patrick. It is our pleasure to serve you.

These folks are the bomb! Called one late afternoon and they were here first thing the next morning. They had my old 20 something-year-old garage door fixed in no time. Patrick was great! He went beyond what anyone could have expected. Very professional, efficient, knowledgeable and friendly. New springs, rollers, cables and lots of adjustments and my door is like new.

- Gail Mathes

Thank you for the 5 star review and 'the bomb' label. lol Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same/next day repairs. It is our pleasure to serve you. We think you're the bomb also.

As always, Nick and Precision did a fantastic job. Precision is the best in Knoxville and beyond. Highly recommended.

- Ron Walli

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is always our pleasure to serve you.

Patrick repaired some minor damage to our garage door and replaced wheels and springs, weather seal. Very prompt, explained everything, helped with a sensor issue. Whole experience was excellent.

- Ben Edwards

James was the kind of service advisor you want to come to your home Professional courteous and honest. He could have more than I needed but did not good experience

- Bob Brennan

Outstanding customer service! Tommy was fast and very professional. He knew exactly what was wrong with my garage door as soon as he looked at it. All repairs were made within 30 minutes of his arrival and we even talked baseball while he worked. Scheduling around my busy lifestyle was also very easy. I'm extremely satisfied with Precision!

- Bo Massey

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs for folks with busy schedules. It is our pleasure to serve you....and talk baseball.

This is my first time to use Precision. I liked their website and felt confident in my selection because of the detail they provide about their technicians. We had James and he was very professional and did a great job explaining the issues and solution. He was there on time and was done earlier than he expected. We did have an issue a few days later on a Saturday but Chuck, the owner, sent another technician right over the fix the problem. I definitely recommend them.

- Mark Podgorski

Your serviceman arrived early and worked steadily until completion. He went over all our options with us and we chose the one that fit our situation. He did a very good job!

- Anna Tucker

Professional service. Explained work to be done, gave options. I will use their service in the future

- Ed Staron

I called Precision at 9:07 this morning and Nick knocked on my door at 9:32 to do the repair. I couldn’t believe how fast he was in getting to me and the repair was just as painless. He was walking out of my house with the repair done in exactly an hour after I originally called. I also appreciated that he called to give me his ETA and that their was an email with photos of the technicians so when Nick called I was able to look in the email and know who to expect. Great service!

- Hannah Mays

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We provide 24/7 LIVE customer service so we can respond immediately to emergency repairs. It is our pleasure to serve you.

Great product installed on time by people that know what they are doing. Very satisfied. 2nd time I have used them.

- Bt Kelly

Thank you for the 5 star review! Precision Door appreciates your repeat business and feedback. It is always our pleasure to serve you.

They were on time and did a great job.

- Joe Wilson

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

The guys that came out were very professional. Repaired my door and made it better than it was when first installed by the builder. Great service. Chose Precision because they did a great job installing a door in the other stall 6 years ago.

- Allen Anderson

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

I came home at 8:30 last Friday, clicked the garage door opener, the door went up about 6" then dropped back down. I tried one more time and same thing... just what I needed to have to mess with the garage door. I went inside and looked, tried disconnecting the opener and tried to open by hand, couldn't hardly budge it, looked closer to see that one of the big springs was broken. So at 8:45 on Friday night and it's broke, I've got workers coming to work on my wood flooring in the morning and they need access through the garage. Luckily I found Precision Door online; stating that they're open until 9pm, work on the weekend for no additional fee and mention the add for no service fee. Sounded perfect I called, was able to make an appointment for the next morning. Jake showed up about 20 min early, 8:40 am and was finished by 10:30. He replaced both springs, replaced all the bearings and rollers, cables, put on a new gasket along the bottom of the door, and went over everything very well. The service was GREAT, price was GREAT, and I'll most likely be ordering a new door from Precision within the next 6mo-1yr. Call them if you need you garage door fixed right the first time, in a timely manner, and for a very fair price.

- Tad + teresa Aarant

We were very glad that you were able to come and repair our garage door so quickly. I will be telling everyone I know about the good job you did for us. Thank youso much.

- Janice Basler

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.