Garage Door Repair in Knoxville, TN - Page 17

Joel Cooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very, very impressed with many aspects of Precision's service. Their phone staff and our technician (James Wells) were fantastic. This was a last minute call on a Saturday. They fit us in with a time window of 6-8pm, and James arrived at 5:30. He quickly diagnosed the issue and was up front about the repair and cost. It was completed in around an hour, and it's never sounded better. However, after doing some research I'm not so sure about the cost. It was hundreds more than almost any estimate I found online for a similar job. The invoice lumped most of the expense together under 'PDS Overhaul', so I don't know the charge for individual parts, labor, etc. There's also a mysterious 'shop fee'. I'm not a big fan of the financial side, but everything else was amazing. Next time I need something, I'll definitely consider Precision - but I'll also be shopping around.

Al Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service all around. Appointment was scheduled within a few hours of calling. Derek arrived on time and fixed our problem immediately and easily. Super great personality and a pleasure to work with. We will definitely call on Precision for our garage door needs in the future.

Nathan Pinette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am a property manager and rely on Precision for all garage door issues. They have always come within a day and provide professional service at reasonable prices.

Sana Omari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used your company before. Motor garage door opener needed to be replaced. Technician did a great job. One thing though ( not that a big of the deal) the sales man came on Friday gave me a less price for senior discount. But the Technician gave me a higher price and said the salesperson gives and estimated price only. After I reviewed the invoice I received via email, I realized that he didn’t take the senior discount off. I called your office, and the lady said she will immediately send a message to the manager and will refund me the discount amount. I was pleased with that. It is just to point out that it should be a little better Communication by putting note on special pricing for the technician. At the end I am very pleased with your office and the service. I am sure will use your services whenever I need it! Thank you very much !

Robert Keefer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Did good work. Told me what was needed in the future.

Elizabeth Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision installed my 2 garage doors around 10 years ago. Due to a power failure May 9, I had to switch the doors to manual use so I could get to work. I was unable to switch them back. Hence the service call on May 10. The technician, Matt Heard, was on time, professional, and knowledgeable. He pointed out that some of the parts were worn and might need replacing. He did not push any of the solutions on me, or try a hard sell. We both pretended I was intelligent enough to decide. He completed the work in a very reasonable amount of time, and explained the bill efficiently. Good job.

Amy Houser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek arrived promptly and quickly ascertained the garage door problem. Derek thoroughly explained my repair options. He was knowledgeable about the system installed and repaired the issue quickly. He was well groomed and clean cut. I really appreciated his response. I will use Precision again .

Robert Orler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We chose Precision based on good reviews, the ability to book online and Sunday availability. The technician was timely, polite and fixed our broken spring quickly. Thank you for making the process simple and efficient.

Marj Worley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door is top notch. They do excellent work and go out of their way to ensure your garage door is not only installed correctly but safely. Previously we had a garage door repaired by them. They came out quickly and not only fixed the door but reinforced it as well. Nine months ago they came out and helped up extract our 4Runner from the garage. You see our house had been hit by a tornado and our vehicle was held hostage until Precision came out and helped us get it out.. Today we were finally ready to have our garage door replaced and they did a great job. I highly recommended them.

Patrick Tardiff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your prompt service call. Preston was a delightful and very knowledgeable young man and we would recommend him to anyone, as well as, your company.

Paula S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very happy with the work Chris did. The door works great now.He was very polite knowledgeable and he made sure everything was working before he left.Thank you.

Todd Fairbanks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had just had a friend that used your company and told us how responsive Precision was and quick to fix their issue. When our garage door opener popped and then began smoking, we knew just who to call. Precision was at the house within an hour and Derek knew exactly what was wrong and how to fix. He also showed me a spring that was getting ready to pop on my door as well. He had everything fixed within two hours or less and even helped to reprogram the Homelink garage door buttons that are in our cars. I would definitely recommend Precision to anyone needing garage door service!

Bill Buehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick is the best! He redid the motors and adjusted everything last year. Just needed a tune up this year. Always recommend you!

Dale Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was in a desperate need for new remote control door openers. I called Precision and they sent a guy out to rebuild my older system built about 10 years ago. He upgraded the old unit for a very fair price and my new controls are the best! I'm a happy camper!

Carolyn Peevy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your staff service was great!! Derek worked wonderful and left it all clean!! He is very confident in his work and he should be!! Thank you!! Sincerely, Carolyn J. Peevy

George Hatcher jr.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Matt, the technician, was very courteous and professional. He solved my problem and gave me an estimate for replacement of my garage door motor should I decide to replace it soon. I would recommend Precision Door for your garage door service needs.

Don Sheley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision to repair my garage door because I had used them before for my aunts garage door repair. I was impressed then and I am equally if not more impressed with their expediency of service, there quality of service and their customer service. I had James contact me before the scheduled time and he came out and was polite, attentive to what issues I described then showed me some other near future potential issues that we addressed today. I was very happy with everything but the cost, but with anything nowadays you get sticker shock. Thanks for fixing my issues and I would recommend to anyone needing garage door repairs.

Annette Cardwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt arrival. Courteous and fully informative service. All questions and concerns answered. Highly recommended.

Bill Bozeman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, friendly, timely.

Rhonda & jim Meiners

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. Expectations met. Problem solved. Hayden was top notch!

David Flick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service..tech called to advise time, arrived early, diagnosed and totally refurbished in less time than originally thought. GIVE THIS GUY A HUGE RAISE!!

Charity Portwood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage was prompt and fair. They're great!!

Jan Bechtel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was awesome. He explained the problems and the fixes and the end product is awesome!

Denice Devito

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Derek was amazing… very quick and efficient service! Will recommend to my friends and family for sure

Kevin Kirkland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I noticed your company due to your truck wrap. I called and two hours later Derick was at our house and arrived on time. Derick reviewed everything with me and then went to work. We have 5 garage doors with openers. One of our openers was bad and Derick replaced it with a new one that he had on the truck. He also inspected all of our doors and reprogrammed our openers. He also programmed my visor control in my truck. I would give you and Derick a “10” rating if I could. Great company and wonderful service. Thank you !

Mike Buckley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was excellent! He showed up promptly and worked quickly and efficiently. Mike Buckley 3406 Navigator Pointe Knoxville, TN 37922

J D Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is my second garage door opener installed by Precision. They do excellent work in an expeditious manner. Technicians are courteous and efficient. Highly recommended.

Wil Baillon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was a wealth of knowledge and could not have done a better job explaining exactly what our issue was, his plan of attack to get us back up and running and timeline. Seamless experience from beginning to end.

Eugene Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Original service company that installed my previous opener when my home was built. The service tech Justin was professional and told me everything up front along with options for replacing my opener. It was a seamless experience. Thank you very much

Garrett Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick was on time, very knowledgeable, and professional! He did an excellent job and we are very pleased with his customer service.