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about Precision Garage Door in:
Loudon, TN
Precision Garage Door of Knoxvillehas received 256 reviews, averaging 4.94 Stars:
Loudon, TN
Product:
Technician: Justin H
Loudon, TN
Very pleased with the professional, friendly, same day service. The tech was knowledgeable and helpful. Will call them again for and future service
- Thom Lewis
Product:
Loudon, TN
have always used Precision in the past. They do great repair work. I was told that it was the alignment of the lens to lens as he checked everything else out. He noted that the problem should be solved, but if not to give a call. I banking on it being totally solved
- Dennis Wielgos
Loudon, TN
Excellent service. Would highly recommend!
- Shelly Merritt
Loudon, TN
Justin came the day I called with a problem of one garage door not opening. He very calmly walked me through the issue and we discussed a remedy for my old system. He will come again in 6 months for an inspections. He was very professional and helpful in educating me on my system. I feel very good about using them whenever I decide to replace and repair.
- Ruth Carpenter
Loudon, TN
As usual the tech and the service were out standing. Would very highly recommend Precision for all your overhead door service.
- Russ Samuels
Loudon, TN
On time, very polite and efficient.
- Herbert Hanke
Loudon, TN
McKenzie answered my call last night about 9 pm…that was a shocker. Open 24/7 for scheduling and getting to you in a timely manner! Josh showed up in time and did the repair in minutes. Great experience! Best of all, my garage door is back and up to speed!
- George Bass
Loudon, TN
Fast response and on time. Our technician was very friendly and thorough. He took the time to really troubleshoot and “fine tune” the opening system - I see why they call their business “Precision Door”. Of all the various service vendors I’ve used since moving here, they are tops for overall experience. I’m a retired Quality professional and I’m very transparent with feedback!
- Mark Dye
Loudon, TN
This was our second time to to call Precision. It was not an emergency, and they were able to come out the next day. Josh arrived on schedule and had the issue diagnosed in about two minutes. After it was fixed he showed us the simple fix should it happen again. he was so polite and knowledgeable. Precesion is number one on our garage door needs.
- BobHolden
Loudon, TN
The service technician was friendly and knowledgeable.
- Frank Kinnear
Loudon, TN
Michael Hall arrived late Christmas to fix our garage door opener. He went through an ***exceptionally*** through search to find a short in the system, finally dismantling our old opener to find a burned out mother board. He did a great job, in the extreme cold of this Christmas, installing a new garage door opener so that we could leave our home. Precision is fortunate to have Michael as one of their premier technicians.
- Steve Mcbrien
Product:
Loudon, TN
Great service. Arrived on time, determined the problem and made the necessary corrections. Will definitely use this company to again.
- David Peterson
Loudon, TN
thomas, our tech was the best. showed up early after calling us, friendly, informative and had us up and running within 20 minutes. HOWEVER, the Genie brand motor is a genie we would like to put back in the bottle. This is the second time the keypad/ door has malfunctioned in less than a year after purchase. Every time there is a power outage we are the only ones on our block that have to reprogram their keypad to the motor. Thomas gave us a great tutorial step by step so hopefully we will be able to fix it next time.
- Judy Smigiel
Loudon, TN
Precision Door has been servicing my garage doors for over 10 years; and they came to my rescue again when a door spring broke on a Sunday. I phoned the company and planned to leave a message to call me on Monday about getting service; but I was pleasantly surprised when a company rep answered and made an appointment for a service call on Tuesday. I was pleased at their responsiveness. When tech Thomas Travis arrived on time, he proved to be very experienced and completed the springs replacement and door set-up job efficiently. Then on my request, although unscheduled, he replaced the old door seal. My wife and I were smiling when Thomas departed and we could use our garage again.
- Richard Sawinski
Loudon, TN
Wonderful company. Technicians are highly qualified, perform a quality job, clean the work site, above and more than expected. SIERRA HOTEL!!!
- Bob Bezanson
Loudon, TN
Joshua Compton was our technician today, Wednesday Sept 21, 2022, and he thoroughly explained our options for repairing our garage doors. We have two normal size single car doors that were installed 15+ years ago. After carefully listening to him and evaluating the options presented we choose the complete re-conditioning on both doors. At that point Joshua went to work on each, replacing defective and worn out parts, inspected the alignments, adjusted them and lubricated any all hinges, rollers and bearings. His work was efficient and he explained any and all questions i posed to him throughout the process. My evaluation is that Joshua Compton is very professional, enjoys his work and is very engaging with his Customers. Great JOB Joshua!!
- Richard Anklin
Loudon, TN
On time, courteous, professional and honest!
- Charles Pittman
Loudon, TN
Thank you Justin for your prompt and professional service! We will be calling on you again when we build our new home. You are a great problem solver and we are so happy with our results! Kirsten
- Kristen Meister
Loudon, TN
Alex came out to repair my broken spring and ended up rebuilding the entire mechanism as all the parts were worn out (bearings, springs, rollers, cables, etc.). He did a great job and my door works smoother and quieter than when it was new.
- Robert Mezza
Product:
Loudon, TN
Fast appointment for a quote.
- Robert Ballantyne
Loudon, TN
precision was very prompt in responding to our request for service on our garage door problem. Alex came out and he was very professional, courteous and efficient. We will always call precision with any of our garage door needs.
- Jack Row
Loudon, TN
Precision door service just replaced my entire overhead door system. Lightening did a lot of damage and I needed some repairs fast. I called Precision and 2 hours later they were there and fixing all my door problems.I would very highly recommend them. Alex did a fantastic job and was very friendly and courteous. Again I would highly recommend Precision door service.
- Russ Samuels
Product:
Loudon, TN
Tech was able to identify problem almost immediately. Repaired quickly at no charge. Couldn't be better. Thanks!
- John Rinaldi
Loudon, TN
Great service
- Rowland Baxley
Loudon, TN
This was part of an agreement with the closing of our home. We did not select the garage door company but could not have been more pleased with Justin’s service. He was very friendly and knowledgeable and did a great job repairing the area that needed addressing.
- Sharon Bowen
Loudon, TN
Though Precision couldn't help us because of our particular door, Tommy, our estimator, was thoroughly professional. He explained to us why Precision couldn't help and recommended next steps. I strongly recommend using/trying Precision!
- Rafael Pubillones
Loudon, TN
My garage door spring broke about 4 pm on a Monday. I had a friend who said I should call Precision Door, as they did a good job for him a few weeks ago. To my surprise when I called, the person told me that a technician could be there between 6 and 8 pm that day. I was really shocked when I heard that and told her to schedule the visit. The Technician(James)came about 1 hour later, went over the whole issue with me and repaired the door so it will be in excellent shape for years to come. The service that this company offers is second to none!
- George Fanno
Loudon, TN
Precision Door was at my door within 30 minutes of my call. Other companies I called was a minimum of 2 days before they could offer service. The broken spring and components were replaced and the door operational within 45 minutes of the arrival of the service man. Extremely polite and courteous. I cannot praise Precision Door enough for their service. Would recommend them very highly.
- Frank Cosens
Loudon, TN
Even though Thomas was running late, he was very gracious and smiled when he arrived. He explained to me what he found and what work was needed. He not only replaced the broken springs but also replaced the cable, rollers etc. He also mentioned that the opener was in need of replacement and would eventually fail. Just something for me to be watchful for.
- Ken Podgorski
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Justin arrived on time and repaired identified problem. While testing repair another problem was discovered and since the operating system was old I made the decision to replace the original system. New system was installed and programmed to respond to my vehicle’s transmitter. Very pleased with the results.
- John Hardrick