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Read what people are saying
about Precision Garage Door in:

Knoxville, TN

Precision Garage Door of Knoxville
has received 1828 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a door problem about 2 1/2 years ago, and Precision was the only company we could find who was able to come and fix it without significant delay. At that time the service was great, and that has been repeated each time we have had occasion to need garage door service.

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Thomas W Service Provided:
Garage Door Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt, courteous service. Came when they said they would...same day as being called. Technician very patient when explaining to my mother-in-law & myself the issues about the doors. He discussed status of non-broken door & the potential advantages of pro-actively replacing rollers, etc. in that door (that was still working). I did not feel pressured to do it, (no "hard sell") but decided it was a good idea. He took care to adjust doors, etc. Then, after all done & signed off on...right before he left...when I noticed a light bulb was out in one door overhead, he offered to change it out for us; he did this just as a courtesy. Much appreciated, since neither of us are good climbing on step stool/ladders.

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Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow...fast, friendly and efficient service. Couldn't be happier! Needed unexpected garage door repair. Arrived earlier than promised.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jarrod arrived ahead of the scheduled time and was very efficient, he inspected and repaired my door. He explained everything to me and I was pleased with his professionalism and the work he did in solving my door problems. Outstanding Job!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called at 9 am and Patrick, the technician, was at my home by Noon the same day. Patrick explained my options and gave me all the information I needed to make the best decision for our home. He did an excellent job with the repairs/installation. I can't believe how quiet the new opener is. We will have Precision back when it is time to replace the opener on our other garage door. Thanks.

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Patrick S Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great website very informative, same day service a plus, good communications. Patrick did an excellent job explaining needs and options and repair was done quickly.

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Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician was very knowledgeable and efficient. Am impressed with the new motor.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service, professionalism, courtesy, clear answers to questions. Forgot to put a latch on the door without a motor. I called within a few minutes after they left and another service person was sent with a latch. Also after two openings of the door with the motor, the opener quit working. The service person had to rewire it because the sensors at the floor were out. This second person did very good work. I am very satisfied and please with my doors.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your service person was on time and did a quick scan of my problem, he then corrected the problem and in 10 min was finish. Great job and very timely

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Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick's service was exceptional and our garage door opener issue was quickly fixed. Warranty was honored and we will continue to do business with Precision in the future.

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Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jarrod was through and displayed care to make the repairs correct the first time. For example, he noticed that the left side cable drum was misaligned, so he took time to align the drum to prevent premature cable failure. Jarrod deserves a raise of $5 per hour over his current rate. Thomas Foster, June 25, 2013

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

BOTH YOUNG MEN WERE VERY NICE,AND WORKED VERY HARD.THEY EXPLAINED WHAT WAS WRONG, AND WHAT HAD TO BE DONE.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Fast, professional, courteous, arrived on time, work completed quickly. I called when one of my springs broke. I was able to schedule a technician at a time of my choosing. All work was completed quickly. I opted for an over-all service of the entire system and now the door opens much quieter. Highly recommend.

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Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

everthing great

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Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived on time and was very helpful in trying to find the best way to repair my garage without costing a lot of money. Very courteous and very helpful. Will recomend to others.

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Thomas W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas and Jared arrived a little after 2:00 for the scheduled 2:00-4:00 time. They both were friendly and knowledgeable about the service they were providing. Thank you! Great service!

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My brother used your company for repairs at his house, I was very impressed with your rep and the repair provided at that time. I called because I feel you are a reputable company. I was impressed with the men who came, they did a great job. I looked the phone number up in the yellow pages and the lady on the phone was knowledgeable and very polite. I will recommend your company to all my neighbors. Thanks

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Thomas W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician (Patrick) came out on time and was very professional all the way through.

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Patrick S Service Provided:
Garage Door Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a broken spring and worn out rollers. They replaced the springs,rollers,cables and various brackets. They arrived in the 2 hour window given and finished about an hour and a half later. Overall, I was pleased although I thought the price was a little high.

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Thomas W Service Provided:
Garage Door Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was quick and efficient. He did not repair the door, but just serviced it.

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Patrick S Service Provided:
Broken Garage Door Spring Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was quick and efficient.

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Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He was quick and efficient.

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Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

KEVIN WAS VERY GOOD..ARRIVED ON TIME...TOLD ME MY OPTIONS...TOLD HOW LONG IT WOULD TAKE.CLEANED UP ..AND WAS ON HIS WAY. VERY PROFESSIONAL. WILL DEFINETLY USE PRECISIION AGAIN WHEN NEEDED. JACK

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am really impressed with the promptness, efficiency and professionalism of Precision.

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Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our service technician was Patrick. He is a great representative of Precision Garage Door. He was on time, very knowledgeable and did a great job repairing our Liftmaster garage door opener as well as doing a complete overhaul on our garage door. With employees like Patrick, Precison Garage Door will continue to be a great company.

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Patrick S Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response - same day service. Technician, Thomas, was friendly, professional, efficient, knowledgable.

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Thomas W Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Two technicians showed up to replace my garage door today. They seemed to have performed a good job and finished in a promised time frame.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your company was able to send a repairman, give me an estimate, and finish the needed repairs all in the same day. The repairs were reasonable and Patrick, the technician made sure I understood what repairs were needed and why before we agreed on the job. I am very happy with the job and will definitely use Precision again in the future. Thank you

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Patrick S Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is our 2nd motor replaced and I've been nothing but impressed with your company. Thanks so much!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They did call back and refuse to go down on the price. He said he was management. I refused to pay the $215 after being quoted $65. I was not pleasant on the phone. Later, he called my husband and said he was sending the check back . I will in return send a check for $65. just like the agreement. Thank you for finally realizing that your quote is your quote and you can't do people that way.

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A Response from: Chuck Gatlin

The total amount of $215.00 was returned to the customer. We apologize that you were not completely satisfied.

Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
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Knoxville Area (865) 643-8587
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Oak Ridge and Oliver Springs Area (865) 275-5643
Loudon Area (865) 408-8914
Powell Area (865) 512-6675
Lenoir City and Tellico Village Area (865) 816-9766
Sevierville Area (865) 268-4051
Louisville and Alcoa Area (865) 275-5643
Vonore Area (423) 536-9835
Corryton Area (865) 512-6675
Clinton Area (865) 408-8914
Kodak Area (865) 816-9766
Precision Garage Door Service of Knoxville
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922
Precision Garage Door Service of Maryville
Office: (865) 233-8755
1774 W Lamar Alexander Pkwy
Maryville, TN 37801
Precision Garage Door Service of Lenoir City
Office: 865-229-8261
501 Hwy 321 N
Ste 2

Lenoir City, TN 37771
Precision Garage Door Service of Fountain City
Office: 865-229-4361
4620 Old Broadway
Ste 101

Knoxville, TN 37918