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Read what people are saying
about Precision Garage Door in:

Knoxville, TN

Precision Garage Door of Knoxville
has received 692 reviews, averaging 4.94 Stars:
Review:

Patrick repaired some minor damage to our garage door and replaced wheels and springs, weather seal. Very prompt, explained everything, helped with a sensor issue. Whole experience was excellent.
Ben Edwards
Patrick Service Provided:
Garage Door Repair
Technician:
Review:

James was the kind of service advisor you want to come to your home Professional courteous and honest. He could have more than I needed but did not good experience
Bob Brennan
James Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Outstanding customer service! Tommy was fast and very professional. He knew exactly what was wrong with my garage door as soon as he looked at it. All repairs were made within 30 minutes of his arrival and we even talked baseball while he worked. Scheduling around my busy lifestyle was also very easy. I'm extremely satisfied with Precision!
Bo Massey
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important to us to provide 24/7 LIVE customer service and same day repairs for folks with busy schedules. It is our pleasure to serve you....and talk baseball.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This is my first time to use Precision. I liked their website and felt confident in my selection because of the detail they provide about their technicians. We had James and he was very professional and did a great job explaining the issues and solution. He was there on time and was done earlier than he expected. We did have an issue a few days later on a Saturday but Chuck, the owner, sent another technician right over the fix the problem. I definitely recommend them.
Mark Podgorski
James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your serviceman arrived early and worked steadily until completion. He went over all our options with us and we chose the one that fit our situation. He did a very good job!
Anna Tucker
Service Provided:
Garage Door Repair
Review:

Professional service. Explained work to be done, gave options. I will use their service in the future
Ed Staron
James Service Provided:
Garage Door Repair
Technician:
Review:

I called Precision at 9:07 this morning and Nick knocked on my door at 9:32 to do the repair. I couldn’t believe how fast he was in getting to me and the repair was just as painless. He was walking out of my house with the repair done in exactly an hour after I originally called. I also appreciated that he called to give me his ETA and that their was an email with photos of the technicians so when Nick called I was able to look in the email and know who to expect. Great service!
Hannah Mays
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback on our service. We provide 24/7 LIVE customer service so we can respond immediately to emergency repairs. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Great product installed on time by people that know what they are doing. Very satisfied. 2nd time I have used them.
Bt Kelly
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

They were on time and did a great job.
Joe Wilson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

The guys that came out were very professional. Repaired my door and made it better than it was when first installed by the builder. Great service. Chose Precision because they did a great job installing a door in the other stall 6 years ago.
Allen Anderson
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I came home at 8:30 last Friday, clicked the garage door opener, the door went up about 6" then dropped back down. I tried one more time and same thing... just what I needed to have to mess with the garage door. I went inside and looked, tried disconnecting the opener and tried to open by hand, couldn't hardly budge it, looked closer to see that one of the big springs was broken. So at 8:45 on Friday night and it's broke, I've got workers coming to work on my wood flooring in the morning and they need access through the garage. Luckily I found Precision Door online; stating that they're open until 9pm, work on the weekend for no additional fee and mention the add for no service fee. Sounded perfect I called, was able to make an appointment for the next morning. Jake showed up about 20 min early, 8:40 am and was finished by 10:30. He replaced both springs, replaced all the bearings and rollers, cables, put on a new gasket along the bottom of the door, and went over everything very well. The service was GREAT, price was GREAT, and I'll most likely be ordering a new door from Precision within the next 6mo-1yr. Call them if you need you garage door fixed right the first time, in a timely manner, and for a very fair price.
Tad + teresa Aarant
James Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

We were very glad that you were able to come and repair our garage door so quickly. I will be telling everyone I know about the good job you did for us. Thank youso much.
Janice Basler
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The service person (Tommy) was on time and very friendly. He not only fixed the problem but he also pointed out other items that needed attention. He was very knowledgeable,
Jim Rich
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Will be third time using them for my garage door needs. Terrific, professional and friendly company to work with. Tommy, sales rep I met with today, was thorough and such a nice person.
Cherie Burke
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your loyal repeat business and feedback. It is always our pleasure to serve you.

Tommy Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

this company is very prompt with call backs and service . we are extremely happy with their service. will always use them
Staci Shore
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Review:

I would recommend Precision Door Service/ The technician who came to my house was very effecient and polite. Will call them again if I have any problems. Linda
Linda Finn
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation toothers. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Josh pretty well told me of what the problem was and how he would fix it.. I learned a little bit about garage doors too. I did not realize how important that the spring was. Josh did a great job and was very courteous and kept me informed of what he was doing.
Dewitt Ferrell
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. We know the importance of maintenance on a garage door and informing our customers on how to best extend the life of their hardware. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

The two technicians, John and James, were outstanding. Very professional, came in, got the job done and cleaned up, and we're easy to deal with. Highly recommend.
Chuck West
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you. Enjoy your new door!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

A professional service call. On time, efficient, courteous and competent
Bill Baine
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Phenomenal service and super quick! Technician was knowledgeable and explained options very thoroughly. Highly recommend!
Amy Barnett
A Response from: Sandy

WOW! Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Garage Door Repair
Review:

Quick, professional! Highly recommend!
Tim Guthrie
James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great bunch of people to work with, from the initial start gone call all the way to completion of the job. Everyone was so friendly and accommodating. They got my job done quickly and efficiently. Would definitely recommend to anyone.
Amy Duncan
A Response from: Sandy

Thank you for a great 5 star review! Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Tommy Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great service!!!!
Angela Loy
A Response from: Sandy

Thank you for the 5 star review and feedback on our service.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Overall great experience. I'm a remodeling contractor and I have to say I can learn a bit from this company. Professional, knowledgeable and best of all same day service.
Will Kaiser
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is important that we provide 24/7 LIVE customer service and same day repair service for times when 'life happens'.

Service Provided:
Garage Door Repair
Review:

I requested Patrick as I have had him previously. Patrick is awesome. He called me prior to coming and the repair was made quickly and exceeded my expectations. I will request Patrick for all my garage door repairs. I give a 5 star rating.
Sonny Greeson
A Response from: Sandy

Thank you for the 5 star review! We agree, Patrick is pretty awesome. We appreciate your business and feedback on Patrick.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Your company was a lifesaver! Our door broke trapping both of our cars in the garage! Precision came out after 2 hours of calling, and repaired our door. They emailed a confirmation, and the technician was very professional. I would highly recommend Precision.
Karen C
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and recommendation to others It is important that we provide 24/7 LIVE customer service and same day repair service.

Josh C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

FANTASTIC JOB! I couldn't ask for better!
Henry Usey
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback.

James Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

I called Precision at 9 am on Saturday morning, and 11:30 my garage key was replaced and reprogrammed. Nick was great! I would recommend them in a heart beat!
Maria Bezzhon
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and recommendation to others. It is important to us to provide 24/7 LIVE customer service and same day and weekend service at no extra charge. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

My garage door experienced some significant mechanical issues just as I prepared to leave for work. I called and by 9 am a technician was on-site doing the required repairs. He was professional and did good work. I highly recommend Precision Overhead Garage Door Service of Knoxville.
Tom Ogburn
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and recommendation to others. It is important to us to provide 24/7 LIVE customer service and same day repairs. It is our pleasure to serve you.

Josh C Service Provided:
Garage Door Repair
Technician:
Review:

The service provided by Precision was great. James, the technician was very knowledgeable and helpful.
Michael Scruggs
A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback on James.

James Service Provided:
Garage Door Repair
Technician:
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