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about Precision Garage Door in:
Knoxville, TN
Precision Garage Door of Knoxvillehas received 1468 reviews, averaging 4.93 Stars:
Knoxville, TN
Knoxville, TN
Very nice to work with .......the technician was efficient and knowledgeable
- Larry Winters
Knoxville, TN
I contacted Precision about my garage door, which wouldn't open. In addition the side door to the garage wouldn't open so I couldn't get access to the garage at all. Derek and Tory(?) came out that day. Initially it seemed I would need to get someone else out first to get the side door open, but Derek figured out how to lift the garage door while using the remote. They diagnosed and fixed all the door issues very quickly and now the door is working smoothly. Almost all the parts needed replacing (an "overhaul") , but I had thought I might need a new door and was relieved that was not the case. Thank you so much.
- Susanne Wright
Product:
Knoxville, TN
The technician was very helpful in telling me what needed to be done. He finished in a timely manner. I would recommend Precision to friends.
- Nora Wiser
Knoxville, TN
Patrick was very kind and did a great job explaining the repairs my door needed. He had all materials on his truck and made the repairs very quickly. Thanks to Patrick, I have no more garage door worries. I won’t hesitate to recommend Patrick and Precision Garage Door when the opportunity presents!
- Sally Johnson
Knoxville, TN
Service was fast! Same day repair. Staff was professional. Repair was a little pricey IMO but the job was done to my satisfaction.
- Marty Trewhitt
Knoxville, TN
Although you were not able to repair the issue with my garage door as you don't service this brand of door your technician was prompt, courteous and professional. I will keep your company in mind for future reference. Thank you.
- Charles Hammond
Knoxville, TN
I was very, very impressed with many aspects of Precision's service. Their phone staff and our technician (James Wells) were fantastic. This was a last minute call on a Saturday. They fit us in with a time window of 6-8pm, and James arrived at 5:30. He quickly diagnosed the issue and was up front about the repair and cost. It was completed in around an hour, and it's never sounded better. However, after doing some research I'm not so sure about the cost. It was hundreds more than almost any estimate I found online for a similar job. The invoice lumped most of the expense together under 'PDS Overhaul', so I don't know the charge for individual parts, labor, etc. There's also a mysterious 'shop fee'. I'm not a big fan of the financial side, but everything else was amazing. Next time I need something, I'll definitely consider Precision - but I'll also be shopping around.
- Joel Cooper
Knoxville, TN
Excellent service all around. Appointment was scheduled within a few hours of calling. Derek arrived on time and fixed our problem immediately and easily. Super great personality and a pleasure to work with. We will definitely call on Precision for our garage door needs in the future.
- Al Ward
Knoxville, TN
I am a property manager and rely on Precision for all garage door issues. They have always come within a day and provide professional service at reasonable prices.
- Nathan Pinette
Product:
Knoxville, TN
I have used your company before. Motor garage door opener needed to be replaced. Technician did a great job. One thing though ( not that a big of the deal) the sales man came on Friday gave me a less price for senior discount. But the Technician gave me a higher price and said the salesperson gives and estimated price only. After I reviewed the invoice I received via email, I realized that he didn’t take the senior discount off. I called your office, and the lady said she will immediately send a message to the manager and will refund me the discount amount. I was pleased with that. It is just to point out that it should be a little better Communication by putting note on special pricing for the technician. At the end I am very pleased with your office and the service. I am sure will use your services whenever I need it! Thank you very much !
- Sana Omari
Product:
Knoxville, TN
Did good work. Told me what was needed in the future.
- Robert Keefer
Knoxville, TN
Precision installed my 2 garage doors around 10 years ago. Due to a power failure May 9, I had to switch the doors to manual use so I could get to work. I was unable to switch them back. Hence the service call on May 10. The technician, Matt Heard, was on time, professional, and knowledgeable. He pointed out that some of the parts were worn and might need replacing. He did not push any of the solutions on me, or try a hard sell. We both pretended I was intelligent enough to decide. He completed the work in a very reasonable amount of time, and explained the bill efficiently. Good job.
- Elizabeth Nelson
Knoxville, TN
Derek arrived promptly and quickly ascertained the garage door problem. Derek thoroughly explained my repair options. He was knowledgeable about the system installed and repaired the issue quickly. He was well groomed and clean cut. I really appreciated his response. I will use Precision again .
- Amy Houser
Product:
Knoxville, TN
We chose Precision based on good reviews, the ability to book online and Sunday availability. The technician was timely, polite and fixed our broken spring quickly. Thank you for making the process simple and efficient.
- Robert Orler
Product:
Knoxville, TN
Precision Garage Door is top notch. They do excellent work and go out of their way to ensure your garage door is not only installed correctly but safely. Previously we had a garage door repaired by them. They came out quickly and not only fixed the door but reinforced it as well. Nine months ago they came out and helped up extract our 4Runner from the garage. You see our house had been hit by a tornado and our vehicle was held hostage until Precision came out and helped us get it out.. Today we were finally ready to have our garage door replaced and they did a great job. I highly recommended them.
- Marj Worley
Knoxville, TN
Thank you for your prompt service call. Preston was a delightful and very knowledgeable young man and we would recommend him to anyone, as well as, your company.
- Patrick Tardiff
Knoxville, TN
Very happy with the work Chris did. The door works great now.He was very polite knowledgeable and he made sure everything was working before he left.Thank you.
- Paula S
Product:
Knoxville, TN
We had just had a friend that used your company and told us how responsive Precision was and quick to fix their issue. When our garage door opener popped and then began smoking, we knew just who to call. Precision was at the house within an hour and Derek knew exactly what was wrong and how to fix. He also showed me a spring that was getting ready to pop on my door as well. He had everything fixed within two hours or less and even helped to reprogram the Homelink garage door buttons that are in our cars. I would definitely recommend Precision to anyone needing garage door service!
- Todd Fairbanks
Product:
Knoxville, TN
Patrick is the best! He redid the motors and adjusted everything last year. Just needed a tune up this year. Always recommend you!
- Bill Buehler
Knoxville, TN
I was in a desperate need for new remote control door openers. I called Precision and they sent a guy out to rebuild my older system built about 10 years ago. He upgraded the old unit for a very fair price and my new controls are the best! I'm a happy camper!
- Dale Wolfe
Product:
Knoxville, TN
Your staff service was great!! Derek worked wonderful and left it all clean!! He is very confident in his work and he should be!! Thank you!! Sincerely, Carolyn J. Peevy
- Carolyn Peevy
Knoxville, TN
Matt, the technician, was very courteous and professional. He solved my problem and gave me an estimate for replacement of my garage door motor should I decide to replace it soon. I would recommend Precision Door for your garage door service needs.
- George Hatcher jr.
Knoxville, TN
I called Precision to repair my garage door because I had used them before for my aunts garage door repair. I was impressed then and I am equally if not more impressed with their expediency of service, there quality of service and their customer service. I had James contact me before the scheduled time and he came out and was polite, attentive to what issues I described then showed me some other near future potential issues that we addressed today. I was very happy with everything but the cost, but with anything nowadays you get sticker shock. Thanks for fixing my issues and I would recommend to anyone needing garage door repairs.
- Don Sheley
Knoxville, TN
Prompt arrival. Courteous and fully informative service. All questions and concerns answered. Highly recommended.
- Annette Cardwell
Knoxville, TN
Professional, friendly, timely.
- Bill Bozeman
Product:
Knoxville, TN
Great experience. Expectations met. Problem solved. Hayden was top notch!
- Rhonda & jim Meiners
Product:
Knoxville, TN
Excellent service..tech called to advise time, arrived early, diagnosed and totally refurbished in less time than originally thought. GIVE THIS GUY A HUGE RAISE!!
- David Flick
Knoxville, TN
Precision Garage was prompt and fair. They're great!!
- Charity Portwood
Product:
Knoxville, TN
Patrick was awesome. He explained the problems and the fixes and the end product is awesome!
- Jan Bechtel
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
I am very pleased with PDS and would recommend them to anyone. They were very professional in their work and friendly. Keep up the good work!
- Jeff Kelly