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Read what people are saying
about Precision Garage Door in:

Kodak Area, TN

Precision Garage Door of Knoxville
has received 67 reviews, averaging 4.85 Stars:
1 2 3 4 5
Review:

Raymond came in the time frame he was scheduled. He explained all our options. Was very professional. Repaired both doors, and also installed garage door opener. Everything works great. Cleaned up area. Would definitely recommend your company.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Professional and responsive. Their technician, James, was knowledgeable and skilled, quickly diagnosed my problem and was fully equipped with the tools and materials required to repair my 18" door. COVID-19 issues and respect for my property were obvious. Most remarkable was James's focus on "doing the job right" with him resolving issues from the original installation that he could have overlooked. Prompt response, thorough and professional repair and fairly priced, its little wonder why Precision has 2181 fire star reviews, oops make that 2182 fire star reviews.

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James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

Your technician was very professional and polite. Because of people in your technician I am proudly one of your many customers. Very good job.

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James W Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: James W
Review:

Called for a garage door opener remote that failed on it's own and was under a 1 year warranty. Company had to send a tech out who was 2 hours late past the appointment time. He determined that the remote was bad( my other two still worked). Would not honor the warranty on the remote but would charge me a service fee and sell me a universal remote for 85 dollars. I picked one up at Lowe's for 35 dollars. Waste of one day.

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Service Provided:
Garage Door Opener Repair

Review:

The response time as well as service received was excellent. James was very professional and took great pride in his work. We will definitely use Precision Door Service again and highly recommend!

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James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

Great job and quick service

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Service Provided:
Garage Door Repair

Review:

Used Precision because they had refurbished the door 4 yr. ago. This time, I had the same technician as before. Replaced the 15 yr old, chain-driven opener; partly because parts are no longer available for it. Precision's new model is belt driven and also a DC motor instead of AC. Work was completed in about 90 minutes and they did the clean up and haul-away of the old parts and equipment. Soooo, much quieter operation, plus new unit includes remote exterior key pad in addition to the clickers for the autos. That way, if you are not in the car, say doing some yard work and need something from the garage but the door is closed, you can open the door without going through the house first.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Thanks For a great job Alex was here well before time i was scheduled for had all the right parts .Alex was very knowable and did a great job cleaned up every thing .Thanks for a great job .

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

wonderful and courteous rep. Robert was on time and very thorough. Downforce on garage door was adjusted and works great. Thank you

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Service Provided:
Garage Door Opener Repair

Review:

Serviceman very polite and pleasant. Explained the problems and what was needed. Did the work while he was here. Would recommend your service Vere.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Alex was great professional patient honest helpful in every way felt comfortable with him explaining our options with a broken spring will now get a new door also liked the hours of availability Jeff son found you on his smart phone and chose you great ratings & hours Know we will like our new one

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

The men that came were highly qualified and knew what to do and did it professionally

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Service Provided:
Broken Garage Door Spring Repair

Review:

Company sent out technician within hours of my call. Nick did an excellent job fixing my garage door and making sure it worked correctly. He explained what needed to be done and why. We were very pleased with Nick!

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Service Provided:
Garage Door Repair

Review:

Nick came earlier than planned, which is rare in the service industry. Work was done quickly and I would definitely call them again. Nick was very courteous and efficient. Thanks!

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A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback on Nick. It was our pleasure to serve you.

Service Provided:
Garage Door Repair

Review:

My original garage door broke. I called Precision Door and they came out and was able to replace the door as soon as possible even though it was a holiday weekend. They do very good work.

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A Response from: s

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Review:

Great work. Very Efficient and loved that they took the old pieces away even the materials from the new door.

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A Response from: Sandy

Thank you for the 5 star review. We appreciate your business and feedback.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

The mechanic was very knowledgeable and explained all the options for resolving the problem, He worked quickly and the door is operating great.

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James W Service Provided:
Garage Door Repair

Technician: James W
Review:

James arrived within the specified time period promised. He was courteous and knowledgeable. He described in detail what needed to be done. He fully explained the options. He recommended only what he thought was necessary thereby saving me some money I thought I would have to spend. I chose the best steel door at a price I would be foolish to decline. He explained it would take several weeks to manufacture. A crew of two would perform the installation. While waiting for delivery the company would contact me periodically with progress updates on the order. This is exemplary customer service. I would not hesitate but strongly encourage anyone to retain the services of this company.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and great feedback on our service. It is our pleasure to serve you.

James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
Review:

The guys were on time and very efficient.

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A Response from: Chuck

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Patrick S Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Patrick S
Review:

Thanks to James, who just happened to live nearby, I was able to receive repair service in a matter of hours, though I suspect timely service may be the norm. Although I only needed to have a spring replaced, I chose to have a full service reconditioning of my garage door because of the very fair price and warranty coverage. A clean, well marked, new truck pulled into my driveway, letting me know this was no handyman, sideline business. James went right to work and soon showed me several options. Now my door opens smoothly and quietly, with no strain on the opener motor. This company doesn't have 2000 5-star reviews for no reason!

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A Response from: Sandy

WOW! Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback. Yes, although James does live nearby you, timely service is the norm. Anytime you need something, please let us know and James can stop by on his way home for the day. It is our pleasure to serve you.

James W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: James W
Review:

Tommy was at a neighbors house down the street- so I pull over and waited, I got the phone number and call I was planing on getting other bids., but i Google search so I would have enough knowledge about what I wanted. Tommy came over a hour or so later. He was very knowledgable and I felt confident in his workmanship and abilities. So base upon what I found out the price for everything was what I would expect to pay for a professional installer, I am sure I could have saved a couple bucks- but I am also sure where would they make the cuts in the workmanship in order to save? I wasn't disappointed at all- clean up everything, went to the extra to lube things and so forth- I dot my hard earn money worth and some. Thanks Tommy!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service and technician Tommy.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Fantastic service.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
Review:

Thanks for the fast and quality service I really appreciate James he was well knowledgeable and professional with his job and I can say precision garage doors actually exceeded my needs I thank you so much and I will be using your service again I will be having another garage built in the near future and I would have you guys come and install my door and once again I like to thank you so much from the Oliver family

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. We look forward to serving you in the future.

James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
Review:

Patrick came within a few hours of being called on a Saturday for which we were grateful since our garage door was stuck in an up position. Weekend service with no extra charge was attractive.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback...even on a weekend. It is our pleasure to serve you any day of the week with no extra charge for weekends.

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
Review:

Didn't really like waiting for the new door, but once it got here, it was installed very quickly and looks beautiful. Realized that wait was worth it!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and value your feedback. We're happy your door turned out beautifully.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

We are very pleased with the work performed . Patrick was knowledgeable and explained the process thoroughly . He gave me options and I went with what suited us. Thank you Precision

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and your business.

Patrick S Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Patrick S
Review:

The techs were the best I have ever watched . They were here early, got the job done, and were gone. The door was repaired in less than 22 hours of my original call. The garage door has never worked as smooth as it does now . Thank you so very much. 5 star rating--really a 10! Dave Bateman

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A Response from: Emily Whalen

Thank you so very much for your review! We appreciate your business!

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
Review:

I sincerely appreciate the technicians efficiency and courtesy. I also appreciate that he is a VETERAN---I will use your services in the future and will pass the word forward---about your service.

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A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Found in the yellow pages. Great service, Patrick was great also, on time. fixed our problem within the time he stated, and then advise us on how to take care of the door system. Would call them again if needed.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
Review:

5 Stars! Patrick called to let me know when he would arrive. He did a thorough evaluation of my garage door and made recommendations for repairs. He also gave me an estimated cost of a new metal door vs repairs to the current wood door. He made sure I had no questions or concerns before he left.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Patrick S Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Patrick S
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922