Garage Door Repair in Knoxville, TN - Page 26

Mike Todd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I have used Precision and they have performed very well both times. I highly recommend them to anyone who needs attention paid to their garage doors! Professional, prompt and easy to do business with.

Melinda Basler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door for my garage door needs for 20 years. Technicians are knowledgeable and friendly. They work quickly and I have never had a follow-up problem after they provide service.

Stephanie Bushore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you guys for the quick turnaround. Patrick was great! Prices were reasonable as well! Much appreciated

Sharon Laing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

These people are FANTASTIC. Showed up on time. Assessed our garage door problem. Gave us the cost. Repaired and replaced the needed parts. All done within an hour and a half. Over the TOP SERVICE!!! Sharon Laing

Diane Ludman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael Hall a few minutes early and immediately went to work. He explained the problem and recommended the best solution. Michael explained how to use all the new features. He was very professional and efficient. Will always use Precision.

Harriet Leeper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had ad from paper. You were great! Came in an hour-put in another spring & replaced motor. Very nice young repairman. Thank you so much!

Joe Keck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garage door needed alignment due to house settling. Michael was the service technician. Realigned and lubricated garage door. Works perfectly now. He really took extra steps to make sure everything was working to my satisfaction. Would definitely recommend.

Barry Dayton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service , very fast response time. Thank you !

Joyce Graviss

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your company has always been great on helping me in both my homes. Guys are beyond qualified.

Daniel Hoag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was great. He came out in a Friday and fixed my garage door. Very professional and knowledgeable. It was a pleasure doing business with Precision

Don Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied, fast efficient service!

Brett Zimbrick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service, from call to completion of a somewhat complicated job was 7 hours. Amazing customer service and unbelievable results in such a short time. Raymond was knowledgeable and explained the issues and then his solution. Professional service. Very satisfied. Thank you Raymond.

Barbara Froula

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael Hall serviced the broken spring on my garage door and checked the second door for preventative issues. The doors are more quiet, and I feel confident in his knowledge and in the work he did. He also programmed the remote to my car!!! He is knowledgeable, competent, friendly and courteous. Thanks! I also appreciate Irena who answered the phone yesterday and scheduled the appointment. She is friendly and very competent.

William Craddick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called on Sunday morning because our garage door stopped working. Mike, the service technician, arrived shortly after noon the same day. He quickly and efficiently repaired our door. He was both friendly and professional. We wish every person who we have do work in and around our house was this good! Our door now not only works, but operates much more quietly than it did before. We would recommend Precision Door (and Mike) to everyone.

David Walters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael was amazing!!!!!!! He needs a raise, super customer service and he was so personable. Great job! He needs a raise!

Greg Blackmon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent communication. Timely arrival. Quality work. Thank you.

RC Lall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I used Precision in the past and decided to go with them for the installation of my new garage door opener. Patrick did an awesome job. He was on time, explained the work he would perform, and completed the job in a timely manner. I'd recommend Precision and Patrick to others having any issues or needing an upgrade.

Mark Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service technician was friendly and efficient in getting my door back in operation. He also looked at our opener and recommended some maintenance that we had overlooked. Great experience.

Joe Lingerfelt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shows up within an hour of my call, fixes garage door and charges a very reasonable amount - who does that ? Precision Door Service, that's who! The lady who answered the phone was so nice and actually had a sense of humor! The gentleman who came to do the repair was great! Thank you Precision!

Shannon Tooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Representive was wonderful. He was very professional and courteous. He reprogrammed our doors and repaired both vehicles. We will call them again for any of garage door needs without hesitation! S. Tooley

Mark K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our ancient garage door spring broke on Thursday evening, and on Friday morning I was calling around hoping to get a person here that afternoon. When I talked to the woman at Precision Garage Door of Knoxville, she was very knowledgeable and helpful, and promised to have a technician at my house between 2-4pm that very day. Josh C arrived on schedule, carefully listened to what I said, and assessed the situation. I agreed to the approach & pricing. Within about 90 minutes, he had the door working perfectly (and more smoothly than it has for years). Josh C did a great job, and I am extremely pleased with his work and the company's responsiveness.

Suanne Steele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

HELPLESS! I couldn't get into my garage and the sun was going down. Precision Door came quickly and got me in and came back the next morning to do the repairs at a reasonable price and the door works better than before. I couldn't ask for better! Alex was the best at solving the problem and he reflects Precision as a reputable service to use. Thanks Precision!

Roy Gaylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good job

Connie Silvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Patrick called ahead of time and indicated he would be at my house at 1:00 p.m. He was on time. He corrected the garage door problem. He was very professional and knowledgeable. Thanks.

Sherman Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision sent Michael out to replace broken spring on our garage door. They were quick to respond and explained what we needed, he made sure our door was operating properly before he left.

Carol Osborne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks, for a professional well, done job. Their professional employee gave me options and explained my problem.

Robert O'dare

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Long time customer.

Richard Jenkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrives on time, inspected all parts of the door, not just the cables, also recommended new springs. Did all work and door works better than ever.

Madilyn & toni Reagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So far, not good. Maybe after calling customer service tomorrow I can change my review. I’m not one to leave reviews so the fact that I am should speak for itself. The sales expert who came out to evaluate my issue first of all was scheduled for a 3-5 p.m. appointment. He called me at 4:40 saying “I’m an hour away, you still me to come out?” His attitude on the phone was less than good. He seemed frustrated that I did in fact want to keep my appointment. When he arrived to my home an hour later he called apparently frustrated that I had other people at my home doing work on a totally separate issue & he couldn’t park his car in my driveway. Mind you, my personal vehicle was parked in the road in-front of my driveway as well. Wasn’t sure what the big deal was with that. His apparent attitude carried over for the entirety of the appointment,regardless of the fact that I was still trying to be kind and professional with him. He was sent out because my spring broke after a completely new, top to bottom install of my garage door, motor, track, bearings, spring- the whole shabang just short 3 years ago. I was given completely conflicting information regarding warranties from what I was told on the phone the day before when I called to set the appointment. I was priced an outrageous amount for the replacement of a part that should HAVE NEVER BROKE in just three years. He told me that i probably just opened my garage door too much. Which is just confusing all around to me. Then to top it off he tells me “I can replace all the parts for you today for $800.00 and that will give you a lifetime warranty”- I’m just sitting here wondering if for $800 today he can give me a lifetime then why 3 years ago when I paid $1800+ for the whole dang thing was this “generous offer” not given to me? I simply couldn’t bare the thought of agreeing to do any business with this man so before I sent him on his way I asked “so all that’s wrong with my garage door is the spring? You don’t see any other issues?” He says that’s correct. Just got my email from this oh so kind sales “expert” where he has marked 5 issues that were “failed” on my system in his opinion. I guess he just FAILED to mention those things to me when I asked very specifically. Totally and completely unsatisfied and will no longer be telling my family and friends to use precision for their garage door needs.

John Aymong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Patrick S. Was very knowledgeable, professional, highly skilled & a diligent worker. A great representative for your company. Both of our garage doors are operating smoothly. In my opinion, with technicians like Patrick, Precision Door Service is the best choice by far.