WITH 3,779 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door in:
Knoxville Area, TN
Precision Garage Door of Knoxvillehas received 1663 reviews, averaging 4.93 Stars:
Knoxville, TN
Thank you for your review! We appreciate your business!
Knoxville, TN
Kyle was great! Knocked it out with no problems.
- David Oakes
Thank you for your review! We appreciate your business!
Knoxville, TN
Service repair was done same day as requested. Repair tech did a great job and performed in a very professional manner.
- William and bonnie Hall
Thank you for your review! We appreciate your business!
Knoxville, TN
Excellent service and responsiveness! James did a great of job of explaining what was wrong with the door and then fixed it quickly. Would definitely use again and would recommend to friends and neighbors.
- John and Heather Dreiser
Thank you for your review and recommendation! We appreciate your business!
Knoxville, TN
Joe was the sales tech and willingly helped me put plywood up to keep stray animals out while waiting on special order door to arrive. The installation tech did a great job of installing new door but when they ran into difficulties getting the opener that had worked to operate they started getting ready to quit. The Quality tech checked the system and had them correct their installation shortcomings. If Patrick had not shown up my review would have been very negative. The install tech did a great job but were very quick to be ready to leave the job half finished and made no offer to put plywood sheets back that Joe used to secure my premises. I'm a disabled vet and could have used some help. Liked all your techs but Joe and Patrick made the experience a success. The lady that assisted me on the phone, Emily I think, was very professional and helpful, courteous and did all she could to help insure product was what I wanted. Wish it could have been a five star experience but fell a little short. Hope your product proves to be what you and I would want it to be.
- Stephen Wilde 865-947-9453
Thank you for your review! We apologize for any inconvenience we may have caused and are doing everything we can to be sure this problem will not reoccur in the future. Please let us know if you have any issues with your new garage door and we will be sure to send someone right out for you! We appreciate your business!
Product:
Knoxville, TN
He said first it would be $330.00 and said it would be a $100.00 more to get everything fixed. He only fixed springs and cable. Then it went to $590.00. When I said can you do it cheaper he went to $550.00. That is a lot more than $100.00 something. It took him less than a hour. I feel like I got cheated. I paid more than $230.00 for a 5 year warranty
- Paula Coffman
Thank you for your honest feedback. At the time of service our technician evaluated the garage door and advised of any issues that would need to be resolved so that your garage door would function properly. We pride ourselves with same day service, nights and/or weekends, the highest quality parts, honest and trustworthy employees, and the best warranties in the industry. In return our fees are a little higher then some of our competitor prices. Please call our office anytime at (865) 692-5141 should you like to discuss any further concerns. We appreciate your business are we are sorry that you were not completely satisfied.
Knoxville, TN
I give you a 5 star rating! I could not get my garage door open and called for service. Kyle was here in about two hours and fixed it promptly. He was very courteous and efficient. I will definitely call Precision if I need service again and I will recommend them to my friends.
- Connie Burgess
Thank you for your review and recommendation! We appreciate your business!
Product:
Knoxville, TN
Our garage door broke a spring and not being new to the area we were not sure who to call. I called three garage door companies, but by far Precision was the most professional on the phone. The ladies that I spoke with were professional and knowledgable. So I booked a tech to come fix our door. They told me he would be there between 10 and 12 that same day. Kyle, the tech called me around 11 and told me he would be there in 20 min. He was! Kyle was OUTSTANDING!! Our experience was so good with Precision we ordered a new door. I can not express enough the OUTSTANDING EXPERIECE we have had with this company. Thank you for a great experience. Ed Paton
- Ed and pam Patton
Thank you so much for your review! We appreciate your business!
Product:
Knoxville, TN
Prompt. Simple explanation of repair. Gave helpful preventive information. Great service.
- Denise Rust
Thank you for your review! We appreciate your business!
Knoxville, TN
Called to make an appointment and the service tech was at our home within an hour. Very friendly and knowledgeable.
- Laura Hayden
Thank you for your review! We appreciate your business!
Knoxville, TN
I had a single spring, double door spring break about an hour after closing door (heard a big bang in garage). I had used PDS several years ago on my mom's door. I got service within the hour of my 6pm call Monday; technician evaluated my 14 yr old door and suggested two spring counterbalance set up along with new rollers and , bearing plates, etc. Although a little pricey, I did get a discount off service call and considering I got emergency service within an hour plus a warranty on work done for 3-5 years, I am hoping that I will go another 14 years without any major door issues. Patrick adjusted door and checked opener operation before leaving; I also appreciate the fact that he answered all my questions and concerns in a professional matter. Thanks for the prompt service.
- Michael Kopp
Thank you so much for your review! We appreciate your business!
Knoxville, TN
Kyle was the service technician who repaired my garage door. He was prompt, courteous and very knowledgable. He assessed the issue, discussed what was needed to fix my door, provided recommendations and fixed the door quickly. He was a pleasure to work with and I would recommend him and Precision for garage door repairs. I appreciated the good work.
- Daniel Hoag
Thank you for your review and recommendation! We appreciate your business!
Product:
Knoxville, TN
SO nice, helpful and fast. I even had to change my time and was treated like it was no big deal. I really appreciate this and will highly recommend this company. Thomas was my technician. Very friendly & polite. Turns out I just it wasn't even broken, just a loose screw.:)
- TODD AND HEATHER MULLIN
Thank you for your review! We appreciate your business!
Knoxville, TN
Service person did a great job and was very helpful and friendly.
- Wayne Thomas
Thank you for your review! We appreciate your business!
Knoxville, TN
I was impressed by the knowledge and demeanor of the two men who worked on my garage door. I respect the fact that they did not try to persuade me to invest in an expensive repair. Three areas of repair were presented, and I was able to select the one I could afford. I will certainly use Precision again because of the skill and confidence of the two men who completed the job.
- SUSIE BOGGS
Thank you for your review! We appreciate your business!
Knoxville, TN
Loved that James arrived on time and did excellent quality work. I would highly recommend this company!
- Peg Kennedy
Thank you for your review and recommendation! We appreciate your business!
Knoxville, TN
5 STARS (all gold)! James, our technician, was prompt, professional, friendly, and honest in his appraisal and work performed. All the things you'd look for presented in a manner respecting the integrity of home ownership. Needless to say, my wife and I were impressed and would not hesitate to call PDS in the future.
- Paul Sharpe
Thank you so much for your review! We appreciate your business!
Knoxville, TN
Thanks great job!
- Ricky Clark
Thank you for your review! We appreciate your business!
Knoxville, TN
James provided an excellent service. He knew his work and was really quick in fixing the door. My door works like new.
- Mani Janardhanan
Thank you for your review! We appreciate your business!
Knoxville, TN
In the process of preparing a newly-purchased residence for occupancy, I had bought a new garage door remote and was experiencing difficulty in getting it programmed. I called Precision Garage Door and requested assistance, noting that the new tenants would be arriving in three days. An appointment was set up for the following morning. I was blown away by their follow-up email. It not only thanked me for the appointment and confirmed arrival time but also provided photos of the technicians who would be coming. After their timely arrival and resolution of my problem, I requested an evaluation of my garage door. Joe pointed out several deficiencies which would undoubtedly be problematic at some future point in time. I requested a full overhaul and as a result received a 5 year warranty. It is reassuring to know that I have eliminated one source of tenant trouble calls and can rest assured that my tenants will not have garage door problems.
- Joseph Guertin
Thank you very much for your review! We appreciate your business!
Knoxville, TN
I am highly impressed with the response and that at 730 at night I was able to talk to a "live" customer service person.
- Greg Johnson
Thank you for your review! We appreciate your business!
Knoxville, TN
I am very pleased with the service provided by Precision Door Service. The technician called to let me know he was enroute to my house, arrived on time at the scheduled appointment time, and was in a marked vehicle. He was very professional, couterous, and knowledgeable. He was very contentious, workining tirelessly to ensure the garage door was working accurately and was level. I received a full explanation of repair options and costs. Once i decided on the work to be done, he promptly completed the job. I am very pleased to have a quiet, safe functioning garage door. I will recommend Precision Door Service to my neighbors.
- Sandra Randolph
Thank you for your review and recommendation! We appreciate your business!
Knoxville, TN
Joe was great! Really nice, great to work with, and quick. He explained everything very clearly, and he knew exactly what to do to fix our door. Thank you Joe!
- Kathleen Atkins
Thank you so much for your review! We appreciate your business!
Product:
Knoxville, TN
Timely, courteous, and qualified. I've used Precision before and will again, as well as refer to others! Good to have companies you know and can count on!
- barbara engel
Thank you for your review and recommendation! We appreciate your business!
Knoxville, TN
Great professional service. On time. Very personable. Pleasant experience. I am a repeat customer and will be in the future.
- David Young
Thank you for your review! We appreciate your business!
Product:
Knoxville, TN
Patrick did a great job repairing the garage door track support. He was on time even in inclement weather. Thanks Patrick!
- Mark Dickey
Thank you for your review! We appreciate your business!
Knoxville, TN
I called, and was given an appointment the same day concerning repairing the garage door. Thomas called and came in a timely manner. Thomas did a great job of explaining what work needed to be done and the costs of repair was broken down. I really appreciate Thomas not being pushy. I asked Thomas about a new door installation and Thomas took his time, showing me the costs and options. I decided to go with a new door because the door was insulated and my garage door was about 18 years old. Precision was able to replace the door the same day. The service representative worked fast, was very polite and did excellent work. He took time to explain the work he did and showed me how I can service the garage door myself every six months or so. I appreciate the professionalism of the men working for Precision. I also want to note that both men wore uniforms and were easily identifiable.
- Jeanmaire Ottinger
Thank you so much for your review! Your business is greatly appreciated!
Product:
Knoxville, TN
I have had them service my garage doors twice so far and am very happy with their work. They are honest and tell you exactly what you need to fix the problem. I highly recommend them. RD
- Reza Dabestani
Thank you for your review and recommendation! We appreciate your business!
Knoxville, TN
Your representative was wonderful! He called 15 minutes prior to coming, was very courteous and got the job done. He repaired our garage door and we are very thankful for the great job. Definitely 5 STARS!
- Darlene Pearson
Thank you so much for your review! We appreciate your business!
Knoxville, TN
I just had to replace my garage door opener. Patrick the tech was awesome. He explained everything in understandable terms and discussed prices and discount before he did anything. I couldn't have asked for better service. The door is super quiet and the service was outstanding!
- Ramona Kidd
Thank you for your review! We appreciate your business!
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
GREAT JOB!
- Ronnie Wilson