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Read what people are saying
about Precision Garage Door in:

Maryville Area, TN

Precision Garage Door of Knoxville
has received 328 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I only got an estimate from James today. He is a knowledgeable person and friendly. We sealed the deal as the price was fair and now I won't be burdened with calling your competitors. Nice. I look forward the installation Monday 25th at 9:00 a.m. If the installation goes well (I fully expect it to) I will recommend your company to others. Tim R. Shields

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was very pleased to find out that my garage door repair was a very quick and simple fix. Nick was very professional and a pleasure to meet. I will for sure be using Precision with any future repairs or needs. Thanks again. ????

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to serve you and any future needs.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good service. I called Thursday at 4:30 and they sent a tech. out Friday morning. The tech. rebuilt my 18ft door witch was a construction grade door, put all new hardware in. Very pleased I would call they again.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. We look forward to serving you in the future.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As before, we are very satisfied, with Precision Door Service. We will highly recommend them to anyone looking for excellent, customer satisfaction.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your loyal business and recommendation to others. It is always our pleasure to serve you.

James W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is a great company. Thank you for the prompt service and excellent communication.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Patrick has the knowledge on his work that every company should want ever employee to retain. He was very polite and serviceable at the same time. As a forty year employee of Alcoa Inc. I WAS MOST IMPRESSED!!!!!!!!!!!!!!!!!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and outstanding feedback on Patrick.

Patrick S Service Provided:
Garage Door Repair

Product:
Cables

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your installers replaced an old failing door with a new insolated door with complete new hardware. it works great and should have been replaced years ago. The new door and hardware should extend the life of my door opener by years. The installers were very courteous, knowledgeable, helpful and did an outstanding installation job. If I have additional garage door issues, your company will be the one that I call.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. We're happy to serve you and extend the life of your opener.

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I found your company over the internet and was happy an appointment was scheduled the same day. When Tom arrived, he quickly discovered the problem and thoroughly explained what had happened. The old opener was 10 years old and I opted for installation of a new one and rollers. He had all the parts on the truck and had the opener changed out in an hour. Good job!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business.

Thomas W Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

having had your services once and been very very satisfied ,I return for you to do the same again.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

James W Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was extremely pleased with with how quickly Precision responded to my need for garage door repair service. Even with some unexpected complications that were discovered on the initial inspection, they were able to work everything out around our busy schedule and complete the job in less than two hours. The repair man (Tommy) was very friendly and accommodating to make sure we understood what needed to be done and why. A very professional and competent job well done!

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Completely satisfied

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your business and feedback.

Patrick S Service Provided:
Garage Door Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been using Precision Door Service for many years and would not change to anyone else. I give Precision a 5 star rating. They are friendly, trusting, prompt and do a great job EVERY-TIME! You can't beat them. THANK YOU!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your repeat business and feedback. It is always great hearing from our dedicated customers.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

He came promptly and repaired it within minutes. Since we are leaving tomorrow on a trip, we were pleased that it got done before we left. Thank you.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. We are happy to assist you quickly and before you left on your trip. Wishing you a Merry Christmas and Happy New Year.

Patrick S Service Provided:
Garage Door Opener Repair

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had used company before in different state.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door service appreciates you as a loyal customer.

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time and very professional. Explained everything ahead of time, and got my approval before doing any work

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service.

James W Service Provided:
Garage Door Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called at 5:45 one afternoon and was told they could have a tech at my house between 6 and 8 pm that same day. The tech showed up at 7 and was done before 8. He not only changed the broken spring, he also replaced the bearings and adjusted the door. He did a fabulous job and took care of my problem with a very quick response time. Would I recommend the company ?? Most certainly !!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your feedback and recommendation to others. It is our pleasure to serve you.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience. James was very professional. The work was done quickly, and everything was left the way he found it. All my future garage door needs will definitely go to precision.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Charles and his son installed the new door and did an great job. The door was having trouble shutting and nick adjusted it a little. He done a great job also with no charge. This is why I use and tell people to use precision.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others. It is our pleasure to serve you.

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ive never seen a more professional service. Quality products, service and knowledge. The service professional walked me through the entire process.

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very pleased your technician done a outstanding job on repairing my garge door.He get"s a 5 star from me,for a job well done. Thank's

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A Response from: Sandy

Jim, thank you for the 5 star rating on our technician. Precision Door appreciates your feedback and business.

Thomas W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Thomas W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring broke and I had to wait 2 months to get it fixed due to financial situation. I realized there were other things that I needed fixed but my finances did not permit it. I really felt a lot of pressure to get other things repaired and the quote I received over the phone suddenly went from $225.00 to over $700.00. I was not in a position to do the extra things, I feel it's Ok to assess your repairs, but not ok to pressure people to get it done. I plainly stated when the repairman came that I did not want anything extra done. I felt uncomfortable with the situation. The replacement of my garage door springs was an excellent job and the repairman was very professional and did a good job. Please train your repairmen not to pressure people when they are getting a repair done.

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A Response from: Sandy

Thank you for your honest feedback. I'm sorry you weren't completely satisfied with our customer service. We can assure you this will not be an issue in the future. Precision Door Service appreciates your business.

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Five Stars for this company. Our overhead door springs broke on a Sunday, trapping both cars inside. I called, expecting we'd have to wait until at least Monday. Very courteous telephone rep offered to send a technician out same day (Sunday) at no extra cost for weekend service. Within a few hours a technician, Tom, showed up and replaced the springs very efficiently at reasonable cost. Thanks for a job well done. Will use them again.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe did a fine job. Very good craftman.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

6 stars! The rep came the very next day after I called, gave me 3 options with costs so I could make a decision that fit my budget, and made the repairs immediately! He was friendly and professional. I'm very happy with the results.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Watching James was like watching a pit crew in action, he made calculated moves, no having to do anything twice, gave advise on routine maintenance to keep everything working as it should.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Broken Garage Door Spring Repair

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I think you guys ROCK! Always helpful and kind. Five stars all the way. Thank you so much.

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A Response from: Emily Whalen

Thank you so much for your review! We appreciate your business!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Easy to work with, done on schedule, and very quickly. What else can one ask for?

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was very informative and quickly took care of the repair. I felt a bit of a hard sell approach to take the most expensive route but came to an agreement and the door works better than ever.

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Patrick S
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

James came early, checked the doors and not only confirmed my fears, but pointed out other issues as well. He did a PDS overhaul on both doors....the works....springs,rollers,bearings,cables,cable drums, all adjustments and lube. At 60 I'm not easily impressed, but the experience in a word was awesome. James not only installed and repaired, he EXPLAINED what was wrong and what effects the wear would have on the other components. Knowledgable,Professional, no grass grew under his feet. To me....the MOST IMPORTANT POINT...is that for the money charged, the VALUE was there. I believe your money will not be wasted with this company with 9/10th of the noise eliminated.

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A Response from: Emily Whalen

Thank you very much for your review! Your business is greatly appreciated!

James W Service Provided:
Garage Door Repair

Product:
Springs

Technician: James W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was not functioning properly, I called Precision and they were most helpful. My service Tech was James and I found him to be very helpful, knowledgeabe and great to work with. My experience was excellent!! Thanks, Tony Crisp

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A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

James W Service Provided:
Garage Door Repair

Product:
Rollers

Technician: James W
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Knoxville Area

(865) 643-8587

(865) 643-8587
Maryville Area

(865) 268-4051

(865) 268-4051
Oak Ridge and Oliver Springs Area

(865) 275-5643

(865) 275-5643
Loudon Area

(865) 408-8914

(865) 408-8914
Powell Area

(865) 512-6675

(865) 512-6675
Lenoir City and Tellico Village Area

(865) 816-9766

(865) 816-9766
Sevierville Area

(865) 268-4051

(865) 268-4051
Louisville and Alcoa Area

(865) 275-5643

(865) 275-5643
Vonore Area

(423) 536-9835

(423) 536-9835
Corryton Area

(865) 512-6675

(865) 512-6675
Clinton Area

(865) 408-8914

(865) 408-8914
Kodak Area

(865) 816-9766

(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922