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Tommy
Average: 4.93 stars
Tommy's Bio:
I have a wonderful 10 year old son. We spend our time going to church, fishing, and mostly baseball. We also spend a lot of time with family.
Knoxville, TN
Product:
Marlow, TN
Workers did very good job and were very courteous.
- Charles Jennings
Product:
Knoxville, TN
We really liked working with Tommy Gatlin. He was friendly, knowledgeable, and not pushy.
- Vicki & brian Humphreys
Product:
Knoxville, TN
Prompt appointment made and follow-up was on time. Tommy actually called me that he was available earlier which worked out great. The repair estimate was complete in minutes with a target repair date set much earlier than I expected. Precision is my garage door service team going forward.
- Perry Fezell
Product:
Chestnut Hill, TN
Tommy & the Team Answered all my questions and provided 3 cost estimates for my consideration and added custom windows to my garage door.
- Doug Sayers
Product:
Corryton, TN
Showed up when they said they would, did everything they said they would, charged what they said they would....which is rare nowadays. The 2 guys that installed the door were patient with my questions and did an awesome job. Every aspect was top notch.
- April & shannon Braden
Product:
Knoxville, TN
I am very impressed. Tommy gave us an estimate for two new garage doors and the whole package deal. We paid exactly what he estimated and he was very informative and professional, did not pay any extra. Took three weeks for the doors to come in then doors were installed by Jon and Adam. It took about three hours to install. Then the guys explained how everything worked and answered all of our questions with ease. It was a great experience! I highly recommend Precision Garage doors if you are looking for great looking garage doors and peace of mind for getting a job done right and at the price they said it was going to be.
- Sarah Macklin
Product:
New Market, TN
Hi, Want to thank you for a very professional experience with your company, from the sale with Tommy to scheduling and install everything went smooth and the installers did an excellent and clean job! 5 stars all day! Thank you Ralph Guriere
- Debra Guriere
Product:
,
Working with Precision Garage Doors is extremely easy. They are always on time, provide great customer service, and the communication is spectacular. I highly recommend partnering with Precision on your next project.
- Benjamin Dodson
Product:
Knoxville, TN
The gentleman that came to my home was very helpful. Answered all my questions. professional courteous and knowledgeable. Being also very helpful. Saw your commercial on TV. The man name was Tommy. My name is Mary Ann Thomas. I will be in contact in weeks to follow-up. Thank you again All expectations meet. Sincerely, Mary Ann Thomas
- Mary Thomas
Product:
Sevierville, TN
Ordered and will install new garage door
- Marcia Peyton
Greenback, TN
Tommy was friendly, courteous, and knowledgeable. He explained things well and answered all my questions. This is my second experience with Precision Garage Doors. I would highly recommend them.
- Patsy King
Product:
Midtown, TN
I requested a quote to install garage doors. Service provider was outstanding.
- Theresa Sprow
Claxton, TN
Tommy arrived as scheduled. Extremely knowledgeable and professional. Would highly recommend Precision Door Service.
- Heather Coffey
Product:
Knoxville, TN
We decided on your company because of all the positive reviews we read. Our problem of getting a new door ordered as well as assistance in getting the maintenance people information regarding a probable issue with a sensor. Tommy was very helpful and courteous. Knowledgeable about anything we asked.
- William Beres
Product:
Loudon, TN
Fast appointment for a quote.
- Robert Ballantyne
Karns, TN
I am usually reluctant to write reviews but the service I received from Precision Door Service was so exceptional I decided to write the following. I had an old garage door that I was hanging on to for far too long. When I tried to open my garage door very early Thursday morning it would not budge (the spring broke). I was I in a slight panic and knew that I would have to replace the door. I called Precision about 6:00 a.m. and told the person who answered my dilemma. The person I spoke to was very polite and scheduled an estimator to arrive at my residence between 11:00-1:00 that same day. The estimator (Tommy) asked if he could arrive a little early which was fine with me. He was extremely competent, polite and very easy to work with. He understood my dilemma, provided me with an itemized estimate, and was able to schedule my door replacement for Monday afternoon from 1 to 4 p.m. Adam and Nathan asked if they could arrive sooner, and I agreed. They did an amazing job of installing my new garage door and did it quickly. They explain to me how to operate and maintain my new door. The garage was spotless after they finished. As far as I am concerned, this is a five-star operation from start to finish.
- Jeff B.
Product:
Loudon, TN
Though Precision couldn't help us because of our particular door, Tommy, our estimator, was thoroughly professional. He explained to us why Precision couldn't help and recommended next steps. I strongly recommend using/trying Precision!
- Rafael Pubillones
Sevierville, TN
Have used them in the past. Always excellent service and timely courteous technicians.
- Ron Catlett
Product:
Marlow, TN
We looked up 3 companies on line with the BBB. Called Precision Door on a Monday and Tommy came out the next day to give us a quote. He was great. Your 3 employees came today to install the new door. Quick, professional, friendly and fun per my husband and Mom. This was at my Mom's house. Mom, my husband and I all met with Tommy. My husband met the guys there this a.m. for install. Would highly recommend your company. I the need comes up in the future, we will be using Precision Door Service.
- Mary Cox/Leigh Ann Cox
Product:
Chestnut Hill, TN
The guys were great
- Tina Bowman
Product:
Knoxville, TN
Excellent service, Super employees, would recommend personally to anyone!
- Mary Lyle
Product:
Maryville, TN
Very pleased with the new garage opener. The installer was very professional. He called to let us know when he would be arriving and was on time. The installation went smoothly. He was polite and respectful. It was a pleasure having him here.
- Peter Konco
Knoxville, TN
Thomas was great gave what i wanted at a great price!!!!!
- James Forray
Strawberry Plains, TN
I gave a one-star not because of the quality of their work but because they never made it that far. They said they couldn't replace doors which didn't seem like a problem to me. They follow a set of rules and somehow my doors didn't fit into their rules. They were unwilling to go that extra mile to find a solution. I will probably need to get a Mom and Pop company with people that know how to get through the tough jobs.
- Mikey Bags
Knoxville, TN
We had Tommy Gatlin come out to look at a possible replacement of our garage door. We decided to go with a new door and motor. Just a note for your customers, I recommend that Tommy wear a mask for both his and your customers protection. Also, I was told by Tommy that we would get a 10% military discount but his invoice shows a 5% discount unless I am reading it wrong? Otherwise, Tommy did a wonderful job. Richard Jansen, MA, LTC(r)
- Richard Jansen
Gatlinburg, TN
This rating for the person who comes to our house for an estimate on replacement door. This is not for your products. Person was not frendly at all. Not helpful and not professionally acted. I understand that anyone can be on the bad mood in some days, but I would not understand why you have to transfer your emotions to other people. I can not rate your products or installation services, because I don't get one, but if in the future I will need anything - I will not call to your company in any manner and will not recommend your company to anyone else, just because your employee shows his attitude in the wrong way. Even if our needs not matching your specifications of the services, you can say ,,sorry for can not make it" and tell to people ,,thank you for contacted us and give an opportunity to serve you" instead acting like ,, why you disturbing me?, why call?, keep what you got ", etc. This review is not for anyone who works on telephone as a Customer Service and noway related to anyone else, who may doing their work as should be. I was not planning to write this review on my own initiative, but I am doing this after I received your request for it by email. I didn't wrote anything about this experience on Google as you asked and choose the second option to reply on your website. Thank you for contacting me about my request and follow up on this case.
- Irina Khan
Product:
Pittman Center, TN
I'm one of those people who doesn't like to open the door for people I don't know, and Tommy made me feel very comfortable doing that. He was amazing and very easy to talk to and explained everything in a way I could understand him. Its been 2 years since I've been able to park in my garage and I'm super excited to get my new door on the 18th!
- Sarah Franklin
Midtown, TN
Excellent customer service. Contacted us right away and installed our door within 2 days. Showed up on schedule and very knowledgeable. Great price too. Overall we are beyond happy with this company.
- Matthew Sheldon
Product:
Chestnut Hill, TN
Great job, perfect!
- John Brimer
(865) 643-8587
(865) 643-8587(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(865) 408-8914
(865) 408-8914(865) 512-6675
(865) 512-6675(865) 816-9766
(865) 816-9766(865) 268-4051
(865) 268-4051(865) 275-5643
(865) 275-5643(423) 536-9835
(423) 536-9835(865) 512-6675
(865) 512-6675(865) 408-8914
(865) 408-8914(865) 816-9766
(865) 816-9766
Excellent products and service. One of this regions outstanding businesses
- Frank & Kate Bushakra