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Tommy
Tech ID#: 16
Reviews: 88
Average: 4.98 stars

Tommy

Technician
Tommy has received 88 reviews, averaging:

Tommy's Bio:

I have a wonderful 10 year old son. We spend our time going to church, fishing, and mostly baseball. We also spend a lot of time with family.
Review:

Tommy was professional and friendly. He showed and explained very well what and why parts needed replacing. Would definitely recommend Precision to anyone!
Pam Loring
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

Tommy Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very much enjoyed the service and the Technician Tommy. Very congenial and helpful on what should be done and why. Makes a lot of difference.
Bob Mcintyre
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on the service from Tommy. It is our pleasure to serve you.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I give this company 5 stars. We chose Precision Doors out of the yellow pages. You actually get to talk to a real person on the phone. They came out on the appointment time and fixed the door in a short time. Satisfied customer.
Don Waters
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. It is our pleasure to offer 24/7 life customer service.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Professional. Existing opener and parts were several decades old. Representative examined all parts and door explaining what needed to be replaced and what could be safely retained. Recommended replacing the opener, springs (one was clearly sprung), and rollers as all were clearly worn out and need to be brought up to code. Representative only replaced items necessary.
Bonnie Holmes
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Tommy Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I called at 12 noon and they had Tommy here at a little after 2. He came in did an outstanding job was swift and very personable. I hope to never have the same problem but if I do I'll definitely use y'all again!
Bryce Ogle
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback. We are happy to provide same day service. If you need us again, it is our pleasure to serve you.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Tom was very nice. Immediately he knew what the problem was because he simply had me move a shrub watering container and Shazam; the problem was fixed. He was also very informative.....I'm considering getting a new garage door. He gave me all the information I needed to make my decision. Even though I had my hat on with great big letters, e.g., U.S. Air Force Retired, I was never offered a discount. Even though my wife and I both are as gray headed as they come, we were never offered a discount. So, I guess next time I'll be very careful and pay better attention. I called you because I wanted to keep the money close to home. That's why I called your Fountain City number. I got your number out of the yellow pages. There isn't anything in your add in the yellow pages that indicated a 10% discount for MILITARY or a 10% discount for old people.Probably get you a little more activity if you would put those in your add.
Ken Riffey
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and honest feedback. Yes, we do offer military and senior citizen discounts. I apologize that Tommy didn't ask about military or senior discount. Please ask in the future as your military service is very much appreciated.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Was attracted to your company due to the fact that you answered the phone at all hours. I was able to make a next day appointment at 8:45 PM. Very pleased with your availability. Couldn't be any happier with this company! Appointment was properly kept, and Tommy, our service technician, was truly exceptional! He was knowledgeable, efficient and quite professional. I heartily recommend this company!
William Nelson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others. It is our pleasure to provide 24/7 customer service.

Tommy Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The speed of service was outstanding. My garage door quit opening yesterday (Sunday). I called at 12:50pm today, Monday, and the technician (Tommy) was here before 2:00pm. He explained everything to me and showed me what the problem was. All was said and done in less than an hour. The best service I have received from any place in a very long time. I will absolutely use them again.
Barb Melvin
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and outstanding feedback on our service and technician Tommy. It is our pleasure to provide 24 hour/7 days a week live customer service so we can take care of emergencies quickly.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Outstanding same day service!!!!!!!!! I was given a 2 hour window. Between 1100-1300- . Tommy gave me a call to let me know when he would arrive and showed up at 1145. Did a great job and was done in about 15 minutes. Precision's success is because they have great technicians!!!! If you need a new garage system or repair. These are your guys. Great job!!!!!!!!
Bill Evanow
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback on Tommy. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Technician:
Date: 10/26/2016
Garage Door Repair
,
Review:

Right from the beginning this was a very good experience, Rachel was very pleasant and appreciative, Great Service. Tommy, our technician, arrived right on time and did a great job he thoroughly explained each step in the process. Tommy is very knowledgeable and professional. The job consisted of replacing the door rod, bearings and hangers, springs, rollers and service. Tommy checked everything out and was finished. Precision Door Service is awesome.
Steve Roberts
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on Tommy. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I've used Precision Door Service twice and both times the service was excellent. If I have a problem in the future I would call them. Very dependable!!
Phil Perriolat
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your repeat business as a loyal customer. It is always our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Absolutely perfect. I had a return call within 10 minutes of my request. I was contacted no more than 5 or 6 minutes by a service tech and he was here about 30 minutes later. Repairs were made in about 45 minutes Tommy was gone. He cleaned up all his work and all was done for far less than I could have expected. Also , all of this was done on Sat. Evening while the Tn ball game was on !! I could not be more pleased and would recommend you to anyone needing garage work. Thanks a million
Ron Scarbrough
A Response from: Sandy

Thank you for the outstanding 5 star review. Precision Door appreciates your business and wonderful feedback on our service and technician Tommy. It is our pleasure to provide immediate appointments, even on a Saturday night with UT playing.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

The repairman was very thorough in his work.
Lowell Hatfield
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

I called for gaskets on both doors and to get them inspected. One door had a new spring and brackets, but old rollers. The other door had a spring that was too small and putting a strain on the motor. It also had a crack in one of the pulleys. Tommy put in new gaskets, new rollers on both doors and a new spring and pulley on the one that needed it. He also lubricated the motor screw tracks, making both openers much quieter. I would strongly recommend Precision door and an excellent Job by Tommy who was my technician.
Joe Floyd
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our technician Tommy.

Tommy Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Did a great job. Was on time and got the door up n running quick thank you all for the great work.
Sam & vikki Slivon
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Not only was the service performed quickly but the employees explained every detail as the work was done. New springs, rollers and garage door opener were installed in a courteous manner.
Ginnie Murdoch
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service. It was our pleasure to serve you.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Same day service was great!
Linda
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates you business and feedback. It is always our pleasure to provide same day service when possible.

Tommy Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Precision Door Company is absolutely the BEST!!!!
Andrea & jeff Golliher
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Tommy Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

5 serviceman was very pleasant and courteous. Knowledgeable. Would definitely recommend your company for service. 5 stars
Sharon Smith
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and recommendation to others.

Tommy Service Provided:
Garage Door Opener Repair
Technician:
Review:

Technician was friendly, professional and punctual. Also very knowledgeable and efficient. He worked with my schedule perfectly.
Mark Sundie
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Tommy was awesome!! was on time as promised, and sold us a replacement door. Thanks Tommy and Precision door!!
Mike Casebolt
A Response from: Sandy

Thank you for the 5 star review! Precision Door appreciates your business and feedback. I hope you're enjoying your new garage door.

Tommy Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was very pleased with the quick response and the service. The service men were very informative and friendly. The springs and rollers were replaced and the garage door was working again in a short time. They even got the light on my opener, which hadn't worked in years, working again. I would definitely call Precision in the future.
Sheryl Andrews (Shirley)
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service.

Tommy Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Purchased an Angie's List maintenance package. Tommy was very helpful and professional and covered the items thoroughly.
Charlotte Lee
A Response from: Sandy

Thank you for 5 star review. We appreciate our Angie's List customers!

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Tommy came out late on a Saturday and did a great job of repairing our door. I highly recommend Precision Door!
Thomas Wilson
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and recommendation to others. We are happy to provide service to you on a Saturday evening.

Tommy Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The serviceman clearly explained what was wrong and what the repair would cost. He The serviceman gets 5 stars?. He was very polite and clearly explained what needed repair and the costs. The ad was misleading in that it says weekend appointment and emergencies on the weekend 24/7. The operator said that 24/7 means we can make appointments on the weekend for the coming week and also there is no emergency service on the weekend, very misleading. 3 stars for the ad.
Lorraine Franklin
A Response from: Sandy

Thank you for the 5 star rating for service. Precision Door appreciates your business and feedback. I apologize if the ad felt misleading. We do provide 24/7 live operator service for emergencies and non-emergencies that happen after normal business hours. We also provide emergency after hours appointments from 6 pm to 9 pm Monday - Friday, plus weekend service on Saturday from 9 am - 9 pm. I hope that better describes our emergency service availability.

Tommy Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Tommy was perfection personified. Friendly, knowledgeable, efficient, fast. Great guy.
Dan McAlister
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and outstanding feedback on our technician Tommy.

Tommy Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Tommy was at a neighbors house down the street- so I pull over and waited, I got the phone number and call I was planing on getting other bids., but i Google search so I would have enough knowledge about what I wanted. Tommy came over a hour or so later. He was very knowledgable and I felt confident in his workmanship and abilities. So base upon what I found out the price for everything was what I would expect to pay for a professional installer, I am sure I could have saved a couple bucks- but I am also sure where would they make the cuts in the workmanship in order to save? I wasn't disappointed at all- clean up everything, went to the extra to lube things and so forth- I dot my hard earn money worth and some. Thanks Tommy!
Rob Williams
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback on our service and technician Tommy.

Tommy Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Saw advertising in the Yellow Pages and in the Mint Magazine that we receive each week.
Jerry Hickman
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback that our advertising is effective and you found us easily.

Tommy Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I hoped they could fix my Genie, but allas it had past on at the age of 20. So went ahead & had Tommy install a whole new one. Much better!! Great job and even took My old friend Geni away for the proper burial R.I.P. Genie welcome to the new kid on the block. They were 5 stars all the way. Thanks Tommy.
Dusty Moulton
A Response from: Sandy

Thank you for the 5 star review. Please accept our condolences for your old friend Geni. We were happy to give Geni a proper burial for you. Precision Door appreciates your business and hilarious feedback.

Tommy Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I am very happy with Precision. They were able to come out the same day I called and replace a broken torsional spring. The technician that came was very professional and I am super pleased with his work.
Steve Johnson
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Tommy Service Provided:
Broken Garage Door Spring Repair
Technician:
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