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Thomas

Thomas
Technician
Reviews: 180
Average: 4.92 stars
Background: 11/28/2012
Drug Test: 2/20/2013
Thomas has received 180 reviews, averaging 4.92 Stars:
1 2 3 4 5

Thomas's Bio:

I am 28 years old and I have lived in Knoxville my entire life. I have been working with Precision Door for over 6 years. I love my job and when I'm not at work I am working on my home, my truck, and or my dirt bike. The rest of my free time I spend with my girlfriend and friend or family.

Review:

Even though Thomas was running late, he was very gracious and smiled when he arrived. He explained to me what he found and what work was needed. He not only replaced the broken springs but also replaced the cable, rollers etc. He also mentioned that the opener was in need of replacement and would eventually fail. Just something for me to be watchful for.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thomas Wright arrived promptly and with a grcaious smile remedied the problem. He was an absolute delight. I have used your company in the past and we have always been most pleased with the service rendered as well as the technician performing the repair. Alexandra M. Madsen

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Service Provided:
Garage Door Repair

Review:

Very efficient and time took to do repairs was great.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

good job

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Service Provided:
Garage Door Opener Repair

Review:

Awesome company. Called on a Sunday night and had an appointment for Monday. Very knowledgeable and professional installer. Repaired our door in record time and was very patient to answer all questions! I would recommend them without hesitation. Purchased new springs, cables - basically a complete overhaul.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

This is my second time having Precision coming out to fix my Garage. 2/2 they are amazing with 100% customer satisfaction because they are honest, and got the job fixed in a timely manner, great customer communication when they are going to arrive within the appointment time frame. I usually stick with the same person that provides good service; however, they were backed up and the Manager Thomas stepped up and helped his employees with the work load. That says a lot about the Company that they just don’t only care about the the customers, but they care about the employees. Thank you Thomas for your amazing work on fixing my car garage and your team members assistances to help get it the job done fast.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The experience I had was wonderful. The technician not only arrived at the appointed time, but carried out the work with great professionalism. I had contacted other vendors that afternoon; none responded to my call. I was surprised when someone responded when I called your company, and even more surprised when they said a technician could come out that evening. My wife and I were and continue to be very pleased with this experience.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback on your service experience. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Arrived on time. Quickly assessed problem with garage door opener. Had to order parts, but returned the next business day to repair door. Repairman was very professional.

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A Response from: Sandy

Thank you for the 4 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Review:

Thomas checked out the door and hardware prior to replacing the springs. He was very thorough and explained the problem areas and recommended various solutions.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

The rep from Precision is thoroughly professional and well informed. We made an appt for the job to be completed the next day. Very pleased.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Garage Door Repair

Review:

5 Star The Precision crew were polite and informative. Our garage door works like new and it looks more sturdy and safe.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent service. On time and fast and efficient. Thomas was very courteous and knowledgeable. Explained everything he was doing and why.

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Review:

I found your company over the internet and was happy an appointment was scheduled the same day. When Tom arrived, he quickly discovered the problem and thoroughly explained what had happened. The old opener was 10 years old and I opted for installation of a new one and rollers. He had all the parts on the truck and had the opener changed out in an hour. Good job!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

Everything the web page said. Completely satisfied. The repair was completed within three hours of my phone request for service.

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A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback. Excited we could service you in just 3 hours of your request.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service. Called this morning and had my garage repaired in the afternoon. Appointment was on time and Thomas did a great job. My door works great. Definitely use this company again.

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to provide same day repairs to our valued customers.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

The work was quick and professional thanks to Thomas, keep up the good work.

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A Response from: Sandy

Thank you for the 5 star excellent rating. Precision Door appreciates your business and feedback.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

#1 Found you in the Loudon, TN phone book. Ad stated you did repairs on Sat; thus I called you. I was scheduled for Sat morning and the Repair man, Thomas, was here Sat morning as promised. He checked out my problem and I agreed on his recommendation and he went to work. He fixed the door and explained to me what he did. He did not waste any time; he worked. I am very happy with your service and I would give you an A+ for service and an AA+ for Thomas.

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A Response from: Sandy

Thank you for the 5 start excellent rating. Precision Door appreciates your business and exceptional feedback on how our technician exceeded your expectations. It is always our pleasure to serve you...even same day repair on weekends.

Service Provided:
Broken Garage Door Spring Repair

Review:

Very nice young man who found our problem quickly and fixed it. We were very pleased with his work and help.

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A Response from: Sandy

Thank you for the excellent rating and feedback. Precision Door appreciates your business.

Service Provided:
Garage Door Repair

Review:

Thomas was excellent. Professional and knowledgeable. Good explanation and options for future service.

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A Response from: Sandy

Thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair

Review:

I called at 5:45 one afternoon and was told they could have a tech at my house between 6 and 8 pm that same day. The tech showed up at 7 and was done before 8. He not only changed the broken spring, he also replaced the bearings and adjusted the door. He did a fabulous job and took care of my problem with a very quick response time. Would I recommend the company ?? Most certainly !!

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A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your feedback and recommendation to others. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair

Review:

Thomas was very professional. Exceptional service

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A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your feedback and business.

Service Provided:
Garage Door Repair

Review:

5- Thomas checked our garage door and we believe he solved our problem today. He was very polite and appeared to be very knowledgable.

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A Response from: Sandy

Thank you for a 5 star rating. Precision Door appreciates your feedback and your business. It is our pleasure to serve you.

Service Provided:
Garage Door Opener Repair

Review:

Definitely a 5! I call this morning and the repair man was here about 12:30 with the parts that were needed! He told me the exact cost and that was the actual amount I paid! Very impressed with your service! Thank you!

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A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Thomas did a great job.

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A Response from: Sandy

Van, thank you for your 5 star rating. Precision Door appreciates your feedback and business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thomas came out and was very Professional. He explained everything to me so that I could understand. I had a repair kit put on my garage door opener and it made it run like a new one. Would highly recommend Precision Garage Door to anyone.

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A Response from: Sandy

Kathy, thank you for your 5 star rating. Precision Door appreciates your business and recommendation.

Service Provided:
Garage Door Opener Repair

Review:

I choose Precision thru the internet. I had them come, because I was in real need and they were available. The phone person was kind and helpful. The young man who came to my home was informative and explained things in total. Although the price was a little more than I expected, I let him do the work because he really explained what I needed very well. I have confidence that this company will stand behind their product and work.

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A Response from: Sandy

Susan, thank you for the 5 star rating! Precision Door appreciates your honest feedback and business. It is our pleasure to serve you.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am very pleased your technician done a outstanding job on repairing my garge door.He get"s a 5 star from me,for a job well done. Thank's

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A Response from: Sandy

Jim, thank you for the 5 star rating on our technician. Precision Door appreciates your feedback and business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service was prompt and of good quality. The technician (Thomas) was courteous, professional and proficient. I would gladly recommend your company to others. Thank you.

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A Response from: Sandy

David, thank you for the 5 star review. Precision Door appreciates your feedback on our service and staff and the recommendation to others. It is our pleasure to serve you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Overhaul of metal, 2-car garage door. Excellent, timely and professional work.

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A Response from: Sandy

Ron, thank you for the 5 star review. Precision Door Service appreciates your feedback and business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Thomas came and took care of our springs that broke, bearings and the rollers for the tracks.They worked us in and so glad to have my door working again. In the future we will buy a garage door from you all. Great service. Thank you.

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A Response from: Chuck

Lynn & Kim, thank you for your review. Precision Door Service appreciates your feedback and business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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(865) 275-5643

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(865) 268-4051

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(865) 408-8914
Kodak Area

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(865) 816-9766
Precision Door Service
Office: (865) 221-7068
10525 Kingston Pike
Ste E

Knoxville, TN 37922