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Read what people are saying
about Precision Garage Door in:

Oak Ridge, TN

Precision Garage Door of Knoxville
has received 75 reviews, averaging 4.96 Stars:
Review:

Five stars! Time managing to get to us during an ice/snow storm was itself impressive, he couldn't make it to the driveway due to the unplowed icy street but made it to the corner and walked in with his tools. He quickly analyzed and fixed the problem. A great relief to us as aside from having two cars trapped in the garage we were carrying our 80 pound dog down the front stairs to allow him to relieve himself as he recently had knee surgery and couldn't do stairs. Much more responsive than Williams Door which told us we had to wait four and a half days for service!
John Kubarewicz
A Response from: Emily Whalen

Thank you so much for your review! Your business is greatly appreciated!

Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The technician was very nice and explained everything well.
Jerry Cooksey
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We were pleased that your company was able to send someone the day I called. The promptness of the workman was also good. Since we are 84 and 81 years old, it was good he had the patience to explain what was needed to be done.
CAROLYN KEITH
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Called because Williams Door said could not get to Oak Ridge till tomorrow or possibly later. Found you in yellow pages of Anderson County directory.
Fred Barry
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Thomas did a great job. Really enjoyed meeting him.
DAVID YATES
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Awesome service! Patrick was the technician who did the work. I can't say enough good things about how every thing went.This is the second time I have used Precision and I wouldn't use anyone else after having 2 great experiences. The door was badly damaged when I bought this home. I thought I would have to get a whole new door. Patrick was able to fix the existing door and didn't try to sell me a new one. This one now is as good as new!
Annmarie Carlsen
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Mr. Dio was prompt, knowledgeable, courteous and very efficient. You should be happy to have such an employee.
Benita Joyner
A Response from: Jodi Cook

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Dio, the service rep was the most courteous and informative person that we could have asked for, calling us ahead of time, informing us of his findings and offering the solutions to fixing our garage door. He was friendly and very knowledgeable. He did a super job and we are so glad that we called Precision for service. If you get Dio, as your representative, you will be very pleased with his work.
Judy Myshrall
Service Provided:
Broken Garage Door Spring Repair
Review:

The service rep. (Dio) was excellent. A power outage had caused a loss of codes to unit and he restored them within minutes. He was also my installer of both doors and is an excellent worker and very knowledgeable on all aspects of the doors,motors,track, etc....I am very pleased with the doors and motors which have been performing great since installment 8 months ago. I was referred to your company by word of mouth and will continue to recommend Precision to friends. This was my first service personnel need and was very happy with the outcome.....
Dan Colwell
Service Provided:
Garage Door Opener Repair
Review:

Dio was very professional, polite, knowledgeable. I am very pleased with the technician, and service rendered. A good represenitive of your company. My garage doors are working great! Very well pleased!! Jean Watson
Jean Watson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have used Precision twice in the last year, and both times I have been completely satisfied with their work. The technicians are so knowledgeable and professional. I feel comfortable having them work in my garage. I will always use Precision for my garage door problems.
Kathy Vogel
Thomas Service Provided:
Garage Door Opener Repair
Technician:
Review:

Precision Garage Door provides fast, quality and excellent service. This is my second service call to repair a garage door. I called to make an appointment for service and got an appointment set within 2 hours and I didn't have to wait the full 2 hours. The service technician was Luis and he called to let me know he was coming. He fixed the problem immediately and when I asked about what other repairs could be done today, he checked and told me the rollers could be changed if I wanted a quieter door which I asked him to do. He changed them and he did it pretty quickly. I also appreciate and am thankful that Precision sends you an email with the picture of the service tech so you will know who to expect. That shows Precision is not just about service but their customer's security. Great company!!
Millette Smart
James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.
John Lanphear
Service Provided:
Garage Door Repair
Product:
Springs
Review:

With my garage door damaged and stuck at midpoint we called precision door at 8 pm on Monday night.The phone was actually answered and an appointment was set for the following morning. Precision door tech Dio Sanchez arrived shortly after 9am. After reviewing the situation he offered 2 solutions. One suggestion naturally, was a new door installation which I was expecting and was prepared for. The second solution was to repair the existing door with additional bracing,& new springs and bearings. He proceeded to repair and by noon I had an almost new door at much less cost than a new door. Dio Sanchez did a fine job, was cordial, out-going and very pleasant to deal with. The quality of his repair was outstanding and showed much understanding of his job. I thank you for fast & excellent service and will have Precision Door Service, with Dio Sanchez's name added to the list of recommended maintenance people for the Willow Place Home Owners Association.
John Lanphear
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Great, fast service! Dio knew what to do and diagnosed the problems immediately. Have used another company recently, but will use Precision from now on.
Greg Tolliver
Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Very pleased with the door overhaul. It is much quieter now. It recently began making a popping noise when opening, and Dio arrived within 2 hours of my call and promptly took care of the problem.
David Marcum
Service Provided:
Install Garage Doors
Review:

Prompt, efficient and very professional The technician Patrick when out of his way to determine if the doors were still under warrantee and to my delight he saved me $199 from the two coupons I purchased from Angie
Robert Bennings
Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Luis was terrific. Diagnosed problem and fixed it. Fast and professional.
Allen Schubert
Service Provided:
Garage Door Repair
Review:

I had great service, Dio came over and was able to show me the door I had designed on their website at a great price and was able to apply a $100 coupon I had gotten. I ordered the custom doors as well as new garage door openers that day, and was scheduled for 4 weeks later. had thought about the woodgrain color and was unsure if I picked the right color and wanted to take a look at the showroom. Marianne is such a hard worker, there was an expected snowstorm, but she was going to try to wait for me to come by and look at the showroom samples. Luckily when I went to the showroom, Marianne was still there. Marianne was so wonderful, she showed me many wonderful options and helped me to consider the best color choices. She also gave me samples to take home and make sure I was happy. Marianne really went the extra mile for me and I so appreciate her! There was a price discrepancy, and this company is so honest and has such great integrity that they gave me the price break. They were also on time with the install, even though there was a lot of bad weather and I had changed my mind about the original color and hardware choices. Don and another tech came to do the install. They were fast and did a fabulous job! We have been using the doors daily for over 3 months and love them. My friends and neighbors think they are gorgeous and so quiet! Thank you Precision Garage Door!!!
Melinda Wang
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

The Service Technician, DIO, was very professional & explaned the problem(s) & made recommendations. We're very happy with the new garage door opener & garage door parts.
Beverly Toohey
James Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

I want you to know that Luis does an excellent job and deserves an high commmendation.
Richard Batt
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Luis does a great job and you are very lucky to have him on your staff.
Richard Batt
Service Provided:
Garage Door Opener Repair
Review:

Both technicians were polite, friendly and professional. I will use Precision for future repair work.
Mark Pratt
Service Provided:
Garage Door Repair
Review:

Arrived later than expected, but called to inform me that was going to happen. Thoroughly inspected garage door system and made recommendations to repair. Clearly explained all options and costs. Overall, very pleased. Excellent service. Will do business with again.
David Marcum
Service Provided:
Install Garage Doors
Review:

Patrick was punctual for arrival, extremely courteous and very professional. He quickly identified the problems that both doors were experiencing and a gave a fast estimate of the cost. He described what he was going to repair and the estimated time it would take to complete. Quality work and parts...very impressed...will not hesitate to recommend! Really amazed at your website that indentifies the repair person assigned by picture and short bio...well done Precesion.
Paul Hebert
Service Provided:
Install Garage Doors
Product:
Springs
Review:

Robert was an excellent service man. He repaired my garage door with a new spring and other parts. It is quieter than it's ever been and now works smoothly. He also showed me how to open and close the door if the electricity is out -- something I've never known how to do. I will definitely recommend Precision to my friends.
Kathy Vogel
Service Provided:
Install Garage Doors
Review:

I'm pleased with your tech. I think that he did a great job on my door and I would not have a problem telling someone else about your business.
Johnny Moore
Service Provided:
Broken Garage Door Spring Repair
Review:

Very good service techs. (Dio and Lewis) installed both garage doors fast and efficiently. Very smooth and quiet. Thomas the sales tech. was also just as professional and friendly..... Will recommend this business to anyone...Dan
Dan Colwell
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Quick response to phone call.
David Gilbert
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Outstanding job by Patrick. He did a great job getting us back in business. He did a lot of work in a short time. Will definitely be the first and only call when something breaks again. Thanks again for getting to us so quick too.
David Pessnell
Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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