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Read what people are saying
about Precision Garage Door in:

Loudon Area, TN

Precision Garage Door of Knoxville
has received 97 reviews, averaging 4.96 Stars:
Review:

Great Job! The servicemen arrived timely and completed the job quickly and efficiently. Thank you.
Vicki & noel Freedman
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tommy came out, was very knowledgeable. I will give his number toanyone I know that has a garage door in need of repair. While he did not do any work, I will have him install a threshhold when the weather gets a little warmer.
Peter Hall
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and recommendation to others. It is our pleasure to serve you.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Precision Door always provides very professional technicians who are knowledgeable in what they are doing. You get appointments quickly. Prices are very competitive and coupons are always available on their website.
Bradley Berger
A Response from: Sandy

Thank you for the 5 star rating! Precision Door appreciates your business and feedback on our pricing and professionalism. It is our pleasure to serve you.

James Service Provided:
Garage Door Opener Repair
Technician:
Review:

Courteous service man, job done well.
Walter Hamilton
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Service was outstanding and prompt. Service by Patrick was thorough and informative. Five star - highly recommend.
Richard Cross
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and recommendation to others.

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My new garage door was installed the end of Sept. Had an issue with the door not closing all the way... I called and Nick came (early!) very quickly and fixed the problem in seconds!! Wonderful customer service starting with the scheduler on the telephone.
Martha Riggleman
A Response from: Sandy

Thank you for your 5 star review. Precision Door appreciates your repeat business and feedback.

Nick Service Provided:
Garage Door Repair
Technician:
Review:

Came out same day as called. Diagnosed problem right away. Needed to order part. Very nice and knowledgeable young man. Will use again if needed again.
Carolyn Journey
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback. It is our pleasure to provide same day service. Wishing you a wonderful New Year!

Nick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very please with installation but wish we could have had the car remotes programed
Linda Sauter
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and honest feedback. I'm sorry the car remotes did not get programmed for you. If I can be of further assistance, please let me know. I'm happy to assist you.

Nick Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

#1 Found you in the Loudon, TN phone book. Ad stated you did repairs on Sat; thus I called you. I was scheduled for Sat morning and the Repair man, Thomas, was here Sat morning as promised. He checked out my problem and I agreed on his recommendation and he went to work. He fixed the door and explained to me what he did. He did not waste any time; he worked. I am very happy with your service and I would give you an A+ for service and an AA+ for Thomas.
John Kish
A Response from: Sandy

Thank you for the 5 start excellent rating. Precision Door appreciates your business and exceptional feedback on how our technician exceeded your expectations. It is always our pleasure to serve you...even same day repair on weekends.

Thomas Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

5 star rating. Job promptly completely.
Dan Deering
A Response from: Sandy

Thank you for the 5 star rating. Precision Door appreciates your business and feedback.

Nick Service Provided:
Garage Door Opener Install
Technician:
Review:

As women and senior, I felt that James was a gentlemen and very professional and knowledgeable. I felt that he was there for me and not a salesmen. I would highly recommend James for any of my friends in Tellico Village. Lois Koenig
Lois Koenig
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your business and high recommendation to your friends in Tellico Village. It is always a pleasure to serve you and the other kind folks in Tellico Village.

James Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

My new garage door with windows was installed September 24th, 2015 by Charles and Christopher. They did a great job, were very courteous and knowledgeable. The door is so nice and quiet!
Martha Riggleman
A Response from: Chuck

Thank you for the 5 star rating of our install team. Precision Door appreciates your feedback and your business.

Service Provided:
Install Garage Doors
Review:

Very nice young man who found our problem quickly and fixed it. We were very pleased with his work and help.
Babara Martz
A Response from: Sandy

Thank you for the excellent rating and feedback. Precision Door appreciates your business.

Thomas Service Provided:
Garage Door Repair
Technician:
Review:

Great service!
Dianne Patanella
A Response from: Sandy

Thank you for your 5 star rating. We appreciate your 5 star review and business.

Patrick Service Provided:
Garage Door Repair
Technician:
Review:

Definitely a 5! I call this morning and the repair man was here about 12:30 with the parts that were needed! He told me the exact cost and that was the actual amount I paid! Very impressed with your service! Thank you!
John Hunt
A Response from: Sandy

Thank you for the 5 star review. Precision Door appreciates your feedback and business. It is our pleasure to serve you.

Thomas Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Service rep was on time - quickly saw I didn't need a new door - just to be smarter about lubricating the hinges. He could have easily talked me into a new door. An excellent rep for your company!
Mel Fisher
A Response from: Sandy

Mel, thank you for the 5 star rating! Precision Door prides itself on our staff and reputation. We appreciate your feedback and business.

Tommy Service Provided:
Garage Door Repair
Technician:
Review:

Had broken garage door RH spring. Called Precision and appointment made for 3 hours later. Joe handled service call. He was timely, knowledgeable and very professional. appreciate the personal attention and time Joe took to check the entire garage door system. This is the reason why you use a reputable company - to get the job done properly.
Greg Houpt
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The installers were friendly and professional. The installation was completed in a timely manner.
Roger Mcknight
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We found Precision online, and we are pleased with our results. We needed a spring for our garage door because ours had broken. Kyle was our service technician, and I would recommend him to anyone. One important asset to any service company is speed and promptness! Kyle was on time for our scheduled appointment, and was courteous and efficient.
Dayton Woody
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Pat, the serviceman arrived on time the day I called to have my broken door spring replaced. He was able to lift my 18" steel garage door (VERY HEAVY!) sufficiently to allow my car to be removed and room for him to work. He Identified several cracked/broken hinges that needed to be replaced as well as the fact that a previous owner had replaced the two factory springs with a single spring. He installed a packaged overhaul kit which replaced all of the cables, cable drums, mounting brackets, rail rollers and the correct springs. Pat appeared to be very knowledgeable about garage doors and was able to answer all my pesky questions. While the cost of the overhaul was not cheap; considering the 5-year warranty on the work, it probably represents a fair value.
Richard Lierman
A Response from: Emily Whalen

Thank you very much for your review! We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast service to determine repairs/replacement of total garage doors(2), openers(2) due to damaged main 18' door. Five stars so far. Installation has not been performed yet! But, if problems occur we will comment further!
Dan Conrad
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Kyle Blackmon responded to our service request in 3 hours. He completed the repair in under 1 hour. He was knowledgeable and recommended replacement of 4 bearings, to reduce the strain on the new springs. He exceeded my expectations, a rarity with most contractors. Bill Erickson
William Erickson
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

We were pleased with the work that the installers did on May 1st but are waiting to hear from their supervisor about replacing the top panel with a shorter panel to complete the installation.
Roger Mcknight
A Response from: Emily Whalen

Thank you for your review! We are happy to report that the top panel is on order and a manager will be contacting you shortly to schedule the installation. Thank you for choosing Precision Door Service for your garage door needs. We appreciate your business!

Service Provided:
Install Garage Doors
Review:

I am thoroughly satisfied with the work done at my home. The garage door looks really good. Thanks to Kyle, the new threshold and seal was installed and provides the great seal that I needed. Kyle is a fine young man, well mannered and pleasant to be around while he carries out his duties. You are fortunate to have such a professional staff member. Thank you!
Hank Ritchie
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Power flucuations totally disabled our garage door opener this past week during the ice storm. Precision Door Service of Knoxville responded promptly to our call, quickly diagnosed our problem and made the required adjustments and repairs expertly. Recommend them for your garage door needs.
Ray Wright
A Response from: Emily Whalen

Thank you for your review and recommendation! We appreciate your business!

Service Provided:
Garage Door Opener Repair
Review:

Great job. Service call made when we needed it.
Bruce Schroer
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Joe Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

WOW!!!! When you find a company with excellent service you should let everyone know. The spring on our garage door broke and the door came crashing down. Called Precision at 8:30am Saturday by 5PM we had new springs and garage door opener. Joe, our tech did an excellent job and was very good explaining the issues and what he had done. A+
Chuck James
A Response from: Emily Whalen

Thank you so much for your review! Your business is greatly appreciated!

Joe Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The technician was friendly and knowlegeable. Thanks for your fast service. -Don Brizius
Donald Brizius
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Service Provided:
Garage Door Repair
Review:

Joe was on time, efficient, and friendly. Wonderful service.
Roger Mcknight
A Response from: Emily Whalen

Thank you for your review! We appreciate your business!

Patrick Service Provided:
Garage Door Opener Repair
Technician:
Review:

Being 2 days to Christmas Eve, I appreciate same day service. Patrick was quick and professional. He showed me the other items that needed servicing, but this unexpected expense at Christmas kept me from authorizing those. At least now I know they will need to be dealt with later. One warning: When I asked for a quote on the phone, I was given a price. It was comparable, so I didn't call elsewhere. When the tech told me the price, it was $75 more. On the phone she didn't give me the total with the service charge. Make sure you get the total price before agreeing to the appointment. Saves conflict later.
Richard Fischer
A Response from: Emily Whalen

Thank you for your review! We apologize for the misunderstanding concerning the price and we have taken the appropriate action to ensure it will not be a problem in the future. Here at Precision Door Service we pride ourselves with being the leader in the industry with the highest quality parts and excellent customer service. Please be sure to contact us once you are ready to move forward with your service. We appreciate your business!

Patrick Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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